Fri.May 26, 2017

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The Move From Product to a Service Mindset

Mind the Product

In 1999, the economist Joseph Pine wrote a prophetic book which outlined a fundamental change in the way we live our lives. He provided ammunition for an emerging field in digital design, potentially signalling the death of product-centric thinking. Pine saw that it was becoming easier and easier to create products. The barriers, tariffs and specialist skills that were once used to build highly defensible products were disappearing or being democratised.

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Design Thinking and Design Research at Credit Karma – Q&A with Yasmine Khan, Sr. Design Researcher

UserTesting

In a recent webinar, Yasmine Khan, Senior Design Researcher at Credit Karma, walked us through the different types of research her team performs and the impact it’s made on the company’s product and the people who build it. We had … The post Design Thinking and Design Research at Credit Karma – Q&A with Yasmine Khan, Sr. Design Researcher appeared first on UserTesting Blog.

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Design Thinking and Design Research at Credit Karma – Q&A with Yasmine Khan, Sr. Design Researcher

UserTesting

In a recent webinar, Yasmine Khan, Senior Design Researcher at Credit Karma, walked us through the different types of research her team performs and the impact it’s made on the company’s product and the people who build it. We had … The post Design Thinking and Design Research at Credit Karma – Q&A with Yasmine Khan, Sr. Design Researcher appeared first on UserTesting Blog.