AB Tasty

NOVEMBER 28, 2022

A/B testing can bring out a few types of experimental flaws. Yes, you read that right – A/B testing is important for your business, but only if you have trustworthy results. To get reliable results, you must be on the lookout for errors that might occur while testing. Sample ratio mismatch (SRM) is a term […].

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Testing 52

Mind the Product

NOVEMBER 28, 2022

In her keynote session at #mtpcon London 2022, Pippa Topp, Interim Head of Product at Charlotte Tilbury, talks about product and creating pockets of brilliance. Watch this video or read on for key highlights from the talk. Pippa started her career as a project manager and never wanted to be a product manager. She had [.] Read more » The post Product, dance, and pockets of brilliance by Pippa Topp appeared first on Mind the Product.

Product Management 166

Product Management Product Manager Management Management 166

Product Innovation Educators

NOVEMBER 28, 2022

How product managers can build authentic confidence. Today we are talking about how to unleash confidence. As product professionals, we need authentic confidence. Joining us is Dr. Joan Rosenberg, a cutting-edge psychologist known for her work in communication, confidence, resilience, authenticity, and grief. She is frequently sought by media and companies to speak and train on these topics.

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Presentation Books Positioning Download 104

Userpilot

NOVEMBER 28, 2022

Interactive self-serve guides are getting popular for a good reason: customer service takes a lot of effort and careful planning, so any simplified way is welcome. To be effective with customer service, companies have to consider the product, audience, and the major channels customers like. What’s worse, there’s no one-size-fits-all approach—you’ll often find yourself needing multiple service channels.

Feedback Software 98

Feedback Software Customer Experience Analytic Tools Embedded Analytics 98

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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

Usersnap

NOVEMBER 28, 2022

Learning about your customers’ needs is sometimes like being a 1-person paddle boat upstream. Particularly when you don’t have the right tools or questions, it’s a lot of effort just to understand them, much less to execute on what you can learn. When you need to get a large amount of data quickly and easily, one of the best approaches to gather customer feedback data is using closed-ended questions.

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Customer Feedback User Testing Data Visualization Feedback Software 98

The Accidental Product Manager

NOVEMBER 28, 2022

Changes at Google will have an impact on product managers Image Credit: Mary Crandall. In order to be a successful product manager, we need to have data. In fact the more data that we can get our hands on, the better we are able to do our jobs. In the world of consumer products product managers have been having it pretty easy in the past few years. The powerful data collection abilities of Google have make large amounts of information about our customers available to us to purchase.

Data Visualization 65

Data Visualization User Testing Product Management Product Manager 65

Userpilot

NOVEMBER 28, 2022

Did you know reengaging churned customers is possible? Companies lose revenue because they mistakenly think churned users are gone forever. It’s true that you can’t win back everyone that goes radio silent or deactivates their accounts, but the right strategy will help you regain many of them. This article shows the common reasons for churn, outlines ten ways to get your users back, and the right engagement software to use.

Feedback Software 98

Feedback Software Analytic Tools User Friction Customer Feedback 98

Dragonboat

NOVEMBER 28, 2022

OKRs Defined One of the most popular goal-setting frameworks used by product teams is objectives and key results (OKRs). OKRs help you track progress, create alignment, and encourage engagement around measurable results. It is a collaborative methodology that allows teams to set meaningful, audacious goals. In this blog post, we will cover the common challenges […].

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Framework Blog Management Management 52

Userpilot

NOVEMBER 28, 2022

Do you have a process in place to automate customer feedback collection? If you don’t, you should get started right away to collect the maximum amount of user data and minimize the work hours required to set up feedback collection. Automation is crucial for taking a customer-centric approach to product growth. But how can you leverage automation to gain an in-depth understanding of user sentiment ?

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User Testing Feedback Software Customer Feedback Data Visualization 97

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.