Tue.Apr 21, 2020

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Ken Sandy on the 5 superpowers of outstanding product managers

ProductBoard

Written by Ken Sandy, experienced product leader, author of “The Influential Product Manager,” and industry fellow and lecturer at UC Berkeley, where he teaches the engineering school’s first product management course. What distinguishes an outstanding product manager from a good one? I thought a lot about this question when writing my book, The Influential Product Manager.

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Leadership Without Authority By Aeneas McDonnell

Mind the Product

In this ProductTank London talk, Aeneas McDonnell , Director of Product at The Times and Sunday Times shares with us some guidelines on how we as product people can be leaders without having clear authority. His key points include: Anyone can be a leader. Positioning to lead. Skills. Leading through levels. Watch the video to see Aeneas’s talk in full.

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Reading list: Know your customers

Intercom, Inc.

Our mission, as we have often discussed, is to make internet business personal – that goal underpins everything we do and build. One key aspect of forging these personal relationships is not just that customers feel they have a personal connection with a business, but that businesses can actually benefit from knowing their customers. The reason real-world businesses can thrive by having good relationships with their customers is not just down to loyalty and trust, though that is important, but a

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Remote Discovery – Teresa Torres on The Product Experience

Mind the Product

We’ve heard it again and again – these are odd times; we’re not working remotely, we’re working during a crisis; this is not the new normal. You’re not working the same way, and your customers have different needs than they did a month ago. We turned to Teresa Torres – our first repeat guest! – to come back on to the podcast and chat about how to make sure that, despite everything that’s going on, you continue to incorporate discovery into your pra

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Mobile App Engagement Benchmark Data for Key Industries Including Finance, Food & Drink, Retail, Media, Travel, and Lifestyle

Alchemer Mobile

Do you want to know how your mobile app engagement data compares to others in your industry? This information is critical for most product managers and mobile marketers to optimize the mobile customer experience. Luckily, we’ve got the data to help you see exactly how others in your category are performing. We published six new research reports today – each industry-specific guide reveals exclusive benchmark data gathered from more than 800 mobile apps with 5,000+ active users.

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The Best Virtual Product Events to Attend in 2020

ProductCraft

Back at the beginning of the year, we made a list of all of the product conferences you should attend in 2020. However, recent events have caused many of these great events to either be postponed or moved online. In this new and uncertain world, we thought we’d share a list of high-quality virtual product. Read more » The post The Best Virtual Product Events to Attend in 2020 appeared first on ProductCraft by Pendo.

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“Everyone has a part to play” Interview with Naomi Williams, UX Researcher at William Hill

Userzoom

UX at William Hill is all about understanding the psychology behind customer decisions and designing products that enhance their experience. As they state: “We’re on a mission to stamp out cognitive bias and make our products the best they can be.” Recently we chatted to Naomi Williams , an experienced UX Researcher at William Hill, to discuss how the online betting and gambling company puts user research and testing into practice, as well as the organisational set-up of UX and its b

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Keep Abreast of the Top Mobile App Development Trends in 2020

The Product Coalition

Mobile App UI Design by Fireart Studio Mobile app development is one of the fastest-growing and evolving industries today. Regardless of a business domain, type, and company size, your brand will likely face the moment when it needs a mobile app to connect with customers and establish better relationships with your target audience. To build a successful mobile app that stands out from its competitors in the app store, you need not only have a great app development strategy but also be aware of t

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Looking for a UX Research Coordinator? Consider These Alternatives

UserInterviews

UX research coordinators can support a large team of researchers who don’t have time for DIY recruiting. But before you make a hire, consider all your options.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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How a simple Product spec can unify your company and make your product a success

BrainMates

As an Aussie-expat based in San Francisco, I briefly took a passing interest in baseball. One of the many, many statistics leagues track is called a batting average – the ratio of times a batter actually hits the ball into play. The best batting averages top out in the mid 30% range. Getting up to that level puts you in elite company. Imagine if product management was like this.

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Dispatches from Centercode’s Remote Offices: Colleen, Michael, Doug, Tom, and Seph

Centercode

We’re one month into our shelter orders — it’s a bittersweet anniversary. Luckily, the passion, adaptability, and collaborative spirit that are hallmarks of Centercode’s company culture make it easy for us to find ways to stay productive and occupy our free time. How have we been spending our time? Last week’s Hometasking challenge asked Centercoders to step onto the silver screen by recreating iconic movie scenes.

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How I Built My Path to Become A Product Manager

The Product Coalition

My career path and what you can learn from it to build your own Continue reading on ProductCoalition.com ».

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Breaking Data Silos with Amazon AppFlow and Amplitude

Amplitude

At Amplitude, we believe in making data and product intelligence as accessible as possible. When teams are empowered to quickly and easily analyze their business data, it leads to better decisions and, ultimately, growth. That’s why we’re excited to announce a new integration with Amazon AppFlow—a newly launched Amazon Web Services (AWS) program that enables users to easily move data between supported SaaS applications and AWS services without using code.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Your Product Playbook

Under 10 Consulting

It’s time to get your team on the same page. They need a common language, a basic set of tools and templates, and standard methods for developing and delivering products. It’s likely some of your team members have formal training; others don’t. Some have years of experience; some have just started. They’ve probably got some tools they’ve used in the past and maybe some templates from a training class. .

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Dispatches from Centercode’s Remote Offices: Colleen, Michael, Doug, Tom, and Seph

Centercode

We’re one month into our shelter orders — it’s a bittersweet anniversary. Luckily, the passion, adaptability, and collaborative spirit that are hallmarks of Centercode’s company culture make it easy for us to find ways to stay productive and occupy our free time. How have we been spending our time?

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Five ways to be a better Product Manager in coronatimes

BrainMates

In the current climate it’s hard to tell which businesses are surviving and which ones are sinking. Without the face-to-face interaction that is usually so much a part of our professional lives, it’s also much harder to tell how our friends and colleagues are going. How are they managing their work during these crazy times? Product Talks hosted a townhall meetup recently where four Product Leaders spoke frankly to our community on how they and their companies are handling the current crisis.

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Now More Than Ever, Helping Will Sell, But Selling Won’t Help

TSIA

Sales and Customer Success executives are under pressure to hit their bookings targets, even as the COVID-19 crisis is causing their customers to slow or halt their discretionary spending. They also face the question of how hard to push their customers to make or renew their purchases, wrestling with both economic and human issues. Perhaps the answer lies in one of TSIA’s core beliefs: Helping will sell.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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How to Create a Project Management Communication Plan

The Product Coalition

The software development process is complicated and, at times, chaotic. To make it less so, all its stages must be well-organized, planned, and agreed upon. Miscommunication, lack of clarity, and missed deadlines will jeopardize any project. The good news is, it is not usually that apocalyptic, as there is typically a project manager, whose function is to bring order to every step of the development process and document it in a communication plan.

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Switching from REST to GraphQL

Modus Create

Less code, more readability. It sounds easy but it isn’t when you are creating an API. Before the revolution of GraphQL, REST was the first option when you needed to create an API (also there was the SOAP option but as developers and companies were migrating from SOAP to REST, they found this was a big challenge given the thousands of lines of code and high level of complexity in some cases).