Johanna Rothman

OCTOBER 26, 2018

I’m catching up on my podcasts and just listened to Seth Godin’s Akimbo episode about honest signals. (Do listen.) It’s about the signals we send that are honest or dishonest and why we might choose one, the other, or both. I started to think about the management signals we send, especially in an agile transformation. In From Chaos to Successful Distributed Agile Teams , Mark and I developed this chart to show how agile approaches change the culture.

Management 73

Management Management Agile Leadership 73

The Product Bistro

OCTOBER 26, 2018

So you want a product management job? How should you prepare for the interview? Especially if you are junior or looking for your first step on the product management ladder. I will share my experiences of several hops, and over 20 years of experience, on both sides of the interviewing process. Or you have been […].

Product Management 207

Product Management Product Manager Management Management 207

Intercom, Inc.

OCTOBER 26, 2018

Customer success means wildly different things to different companies in the SaaS industry. Many organizations create customer success teams but there’s no clear definition as to how these teams develop long-term value for both the customer and the business. At some companies, customer success managers create resources for thousands of self-serve customers, while at others they work with a select few.

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Onboarding KPIs Customer Experience Weak Development Team User Testing 123

The Product Guy

OCTOBER 26, 2018

Great feedback can come from all places that can directly lead to amazing product decisions. Have you created your product advisory board yet? Join us as we learn the why, what and how from product management expert, Jordan Bergtraum.

Product Management 122

Product Management Product Manager Management Management 122

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

Mind the Product

OCTOBER 26, 2018

On October 18-19, 2018 we gathered passionate product people from over 50 countries around the world in London for two days of learning, sharing, and honing our craft. Thank you for joining us and making it another incredible and memorable conference! It started with a day of workshops and product leadership discussions before the main event – a day of 10 incredible keynotes from Kim Goodwin, Roan Lavery, Ryan Freitas, Emily Webber, Joe Leech, Ivy Ross, Rik Higham, Sally Foote, Richard Ban

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Workshop Leadership Events UX 89