Intercom, Inc.
APRIL 17, 2018
When was the last time you made or received a sales call to or from someone you didn’t already know? While the death of cold calling may have been exaggerated, in the past 5 years the preferred medium for sales messages has rapidly moved to email, messaging and live chat. In this era of business messaging, the written word has become even more crucial for building relationships between buyer and seller.
Userzoom
APRIL 17, 2018
From invisible UI to emotional personalisation to biometric authentication, which UI trends will be rocking our experts’ socks off in 2018? Look, we get it. Trends posts are an easy win for any blog operating in the tech/marketing/digital industry. Writers can make up any old bunkum in the safe knowledge that nobody will bother checking back 12 months later to see if they were right (driverless planes, internet-enabled pets, smart-pants).
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UX Studio
APRIL 17, 2018
One thing we can learn from the latest fatal Tesla accident: AI and machine learning products need very careful designing. In this article, I will go through the seven basic AI UX principles products should follow. With the arrival of AI products, we enter a new era where machines start to behave differently. They not only perform our orders, but they do things by themselves.
Nir Eyal
APRIL 17, 2018
It’s New Year’s Eve. There I am on the dance floor – it’s teeming with people and there’s hardly space to breathe. Loud thumping music pierces my eardrums and I have no idea where my friends are. Then, the guy next to me takes a misstep, spills an entire cup of beer down my shoulder. […]. The post Peak-end rule: Why You Make Terrible Life Choices appeared first on Nir and Far.
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Mind the Product
APRIL 17, 2018
In my last post we examined some of the unique requirements that need to be defined for manufactured products. Now, let’s start designing and developing. Industrial Design vs Industrial Engineering. In software, we all understand and appreciate that our UX designers aren’t the best at coding and our coders aren’t the best at UX design. The same principles will apply to industrial designers and industrial engineers.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
First Round Review
APRIL 17, 2018
Recruiting and hiring executives is difficult for any leader, but especially first-time or early-stage founders who may not have enough knowledge to test candidates for skill in their area of expertise. Thumbtack CEO Marco Zappacosta has been there — and has a roadmap that'll help.
The Product Guy
APRIL 17, 2018
Alisa Warshawski provides an expert product manager’s perspective on the challenges to overcome with today’s product management tools.
The Product Coalition
APRIL 17, 2018
A directory with references, links, contents, resources and more. I wrote (in pt-br) an article called “ A lot of content to you that start now like Product Manager ”, where I put together a bunch of useful links and other contents to Product Managers and people that work with digital products. The post was very helpful to some people and because of that, I create a little side project where I put together many references, links, contents, resources, books, blogs and more about product managemen
Miro
APRIL 17, 2018
Samuel Beek on how WeTransfer is redefining its product Here at RealtimeBoard, we set out on a mission to build a universal whiteboarding tool that helps companies embrace digital transformation, manage remote teams and think visually in order to speed up internal processes and delight their customers. That’s why we are always curious about the […].
Speaker: Scott Sehlhorst
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
Roadmunk
APRIL 17, 2018
And we’re at episode 3 of Product to Product ‘s second season , a podcast for / by product people! Listen to the episode below: As we continue to study the human side of product this season, this episode shares a unique spin on the real-world stories of navigating the human-related aspects of the product space. Our featured guest is Sanette Tanaka Sloan , Senior Product Designer at Vox Media.
Rahul Abhyankar
APRIL 17, 2018
I imagine many of us get emails about upcoming webinars from time to time. I got one such email today, and the first sentence paused me in my tracks. Product Management has historically been reactive and gut-driven. And then the email talked about how Agile Product Management and an experimentation-driven approach can deliver “obvious and … Continue reading Has Product Management really been “Historically Reactive and Gut-Driven”?
TSIA
APRIL 17, 2018
An adage in business is that “nothing happens until you sell something.” Nothing to install, nothing to service, nothing to renew. Great hardware and equipment manufacturers have been built on great engineers creating great products for great salespeople to sell, and the best of the best repeated this cycle as often as they could. Discussions between customer and supplier revolved around the initial sale, and “services” were comprised of customization and installation and
UserTesting
APRIL 17, 2018
Join John Consigli, Director of Customer Experience at Prudential, and UserTesting’s Director of Strategic Research Services, Lija Hogan for our next webinar , in which they’ll discuss three digital transformation strategies that Prudential is using to drive improvements to its … The post [Live webinar] 3 Digital transformation strategies driving CX appeared first on UserTesting Blog.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
The Product Coalition
APRIL 17, 2018
That is the question faced by B2B product leaders Courtesy of Street Smart Product Manager Product roadmaps and I have a complicated relationship. ( Tweet this ) WHY is our roadmap relationship so complicated? On one hand, I want to be transparent and communicative to the org on the WHY behind my team’s priorities. I want teams to be accountable and urgent about delivering value to customers.
UserTesting
APRIL 17, 2018
Join John Consigli, Director of Customer Experience at Prudential, and UserTesting’s Director of Strategic Research Services, Lija Hogan for our next webinar , in which they’ll discuss three digital transformation strategies that Prudential is using to drive improvements to its … The post [Live webinar] 3 Digital transformation strategies driving CX appeared first on UserTesting Blog.
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