Fri.Mar 17, 2017

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Why your IT Project is Doomed to Fail – David Kullmann (ProductTank NYC)

Mind the Product

David Kullman talks to ProductTank NYC about why most projects are doomed to fail right from the very start. David is a Partner and Development Manager at CitrusByte, working with both large corporations and startups to develop innovative software solutions to challenges they may be facing. IT Project Failures – The Statistics. In 1995, IT spending amounted to around 250 billion dollars in the US alone.

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The Lean UX Process

Product Bookshelf

Lean UX: Designing Great Products with Agile Teams by Jeff Gothelf. Lean UX Principles. Lean UX is the way you do design in an Agile process. Lean UX teams work “collaboratively, iteratively, and in parallel, with few handoffs, minimal deliverables, and a focus on working software and market feedback.” Our goal is not to create a deliverable, it’s to change something in the world–to create an outcome.

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How to Make Your Renewals Frictionless [SlideShare]

TSIA

If you want to make sure your customers renew their contracts, it’s crucial that you have a renewal process that’s as painless as possible. While roadblocks to renewal can and do crop up, knowing how to spot them ahead of time and adopting the right capabilities for frictionless renewal is your key to overcoming them. Check out this SlideShare to identify 3 common renewal friction points and the capabilities you'll need to keep your renewals moving forward as planned.