Nulab

JANUARY 27, 2021

Anyone else feel really drained after a video call? You’re not alone: ‘ Zoom Fatigue ’ describes the feeling of stress and tiredness that comes after (over)using virtual platforms. It’s an entirely new phenomenon that materialized during 2020 when offices closed their doors and we all started chatting online. Organizations are powered by virtual platforms right now, and it’s unlikely this will change as we emerge from the pandemic.

Feedback Software 69

Feedback Software Seminar Travel Webinar 69

280 Group

JANUARY 27, 2021

Sink or Swim. The COVID-19 pandemic has been a devastating storm for many, as the American economy suffered some big blows (especially for small businesses). Those in the restaurant biz, retail, fitness, and etc. were forced to make major pivots to survive. But some have weathered the storm better than others and sailed out of 2020 with big business and big profits.

User Testing 296

User Testing Reporting Tools Feedback Software Customer Feedback 296

Intercom, Inc.

JANUARY 27, 2021

Built to help brands connect with their customers in more meaningful ways, Typeform is an interactive survey platform with a vision to create a world of more personal business relationships. Focused on realizing that vision by empowering and supporting their customers is Christine Werner, Typeform’s Senior Director of Customer Success. This is the fifth in a recurring series of articles looking at how modern support leaders are navigating the support landscape as it continues to evolve.

Customer Experience 165

Customer Experience User Testing Customer Feedback Data Visualization 165

The Product Coalition

JANUARY 27, 2021

Behind the scenes on deploying new product functionality Photo by Micha? Kubalczyk on Unsplash For the last month, I worked on changing a button. It sounds simple, but in the process, I’ve learned just how much you can affect through the smallest of changes. When purchasing a car at Rodo , we changed the button text for certain vehicles from “Place Order” to “Check Availability.

Analytic Tools 153

Analytic Tools Data Visualization Software Review User Testing 153

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

ProductBoard

JANUARY 27, 2021

We’re excited to announce that Productboard has received its Service Organization Control (SOC) 2 Type II compliance certification for its customer-driven product management system. The certification, as well as Productboard’s SOC 2 Type 1 certificate, covering “Security and Availability Principles,” emphasizes Productboard’s commitment to safeguarding customer data—and their customers’ data—over.

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Certifications Data Visualization Product Management Product Manager 98

ProductPlan

JANUARY 27, 2021

In an ideal, data-driven world, every product, project, and program would come gift wrapped with its own precise set of goals, objectives, and KPIs. There would be no bad strategy. The rationale would be crystal clear, as would measuring its success. Bad Strategy Happens. The world is a messy place. There are many occasions when half-baked ideas get greenlit, fuzzy concepts are approved, and individual initiatives are largely disconnected from the corporate strategy.

Strategy 95

Strategy Data Visualization User Testing Customer Experience 95

The Product Coalition

JANUARY 27, 2021

FBI Hostage Negotiation techniques applied to Stakeholder Management Continue reading on Product Coalition ».

Management 99

Management Management Leadership Development 99

Nulab

JANUARY 27, 2021

There’s been a clear trend toward remote over the past few years: According to Upwork , 41.8% of the U.S. workforce is currently working virtually due to the pandemic, but it’s estimated 36.2 million Americans (22% of the workforce) will be working remotely by 2025. This is a huge 87% increase from pre-pandemic numbers. While remote work comes with plenty of benefits, it’s not all 20-minute coffee breaks and PJs-on-the-bottom-half video calls.

Research Software 52

Research Software Feedback Software Software Review Product Research 52

ProductPlan

JANUARY 27, 2021

In an ideal, data-driven world, every product, project, and program would come gift wrapped with its own precise set of goals, objectives, and KPIs. There would be no bad strategy. The rationale would be crystal clear, as would measuring its success. Bad Strategy Happens. The world is a messy place. There are many occasions when half-baked ideas get greenlit, fuzzy concepts are approved, and individual initiatives are largely disconnected from the corporate strategy.

Strategy 52

Strategy Data Visualization User Testing Customer Experience 52

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

Product Culture

JANUARY 27, 2021

Tesla, Netflix, Dollar Shave Club — these organizations don't just succeed. Each has redefined the rules of their industry and achieved results once considered impossible. But they didn't succeed, really, on technical innovation. The key ingredient was (and remains) culture. A true product culture doesn't ask, "What incremental steps can we take?", but instead asks, "What steps MUST we take to achieve our vision of the future?

Product Research 52

Product Research Vision Definition Roadmap 52

ProductPlan

JANUARY 27, 2021

In an ideal, data-driven world, every product, project, and program would come gift wrapped with its own precise set of goals, objectives, and KPIs. There would be no bad strategy. The rationale would be crystal clear, as would measuring its success. Bad Strategy Happens. The world is a messy place. There are many occasions when half-baked ideas get greenlit, fuzzy concepts are approved, and individual initiatives are largely disconnected from the corporate strategy.

Strategy 40

Strategy Data Visualization User Testing Customer Experience 40

Userpilot

JANUARY 27, 2021

How important is the ease of use for the success of your SaaS company? Pawel Banhegyi asked 98 SaaS businesses a bunch of questions that revealed why you should make the ease of use and good, intuitive UX an absolute priority! But before we dive into the results, let’s start from what you’re told never to do as a researcher – a huge piece of anecdotal evidence … Not that long ago, I had “the” conversion with one of my research friends.

Research Software 111

Research Software Feedback Software User Testing Data Visualization 111

Amplitude

JANUARY 27, 2021

I have a challenge for you. Everyone in your tech company should spend time with customers weekly. Yes, weekly. Helping everyone in your organization regularly engage with customers—specifically team members in non-customer facing roles—is powerful and even transformative. In many tech companies, internal business metrics, as well customer behavior and usage analytics, are discussed and poured over daily.

User Testing 88

User Testing Customer Feedback Customer Experience Data Visualization 88

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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

Product Management

Gainsight

JANUARY 27, 2021

1. Tell us a bit about yourself and what your role is at Gainsight. . I’m the Customer Account Manager for Gainsight EMEA’s customer base, working from our London office with our small but growing and vibrant team. I stumbled into London from Melbourne, Australia, over three years ago but only really felt at home when I found the fast-paced, dynamic tech industry at Gainsight 1.5 years later.

Data Visualization 52

Data Visualization Customer Experience Customer Feedback Technical Review 52