Thu.Jul 09, 2020

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When your product is your product team

Product Management Unpacked

Pendo’s chief product officer shares his take on product management leadership. “If software is leading the world, then product managers are the modern-day businessmen and women,” says Brian Crofts, Chief Product Officer (CPO) at Pendo. Pendo offers a platform of tools that allows product managers to make their products better —whether they are at the beginning of their product roadmap deciding what to build or want to validate the direction for how their product evolves.

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What Makes A Good Product Manager? by Moe Ali

Mind the Product

In this ProductTank Toronto talk, Moe Ali – currently the CPO at Airborne – gives us some insights into the classic archetypes and characteristics of a good product manager, covering: The balance of product discovery vs delivery Some of the archetypes of product managers What practices make a good product manager Product Discovery vs Delivery A typical [.].

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Leading with Empathy, Trust & Transparency

The Product Guy

Product managers are challenged to influence without formal authority and often serve as the “go-to” person for cross functional teams. Learn how a combination of leadership tactics and agile methodologies can help you lead a high functioning team that ultimately comes together in peace and harmony, delivers software every week, and does a retro every time to figure out how you can improve.

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50 Inspirational Quotes on Customer Experience to Guide Your Way

Usersnap

Customer experience is a topic that almost anyone can relate to. Yet it’s not easy at all to do a cracking job. If you’re just starting out in CX, or you’re feeling a bit lost on the way, here are 50 to-the-point quotes on customer experience to help you get (back) on track. Ian Golding. A jigsaw puzzle is an extremely good analogy for the customer experience… you can only see the picture if you put the pieces together.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Critical Questions to Help You Level Up in Your Career

Pragmatic Marketing

Every year I read Peter Drucker's classic article, " Managing Oneself " as part of my personal-professional career navigation process. His powerful questions and frank commentary on what we need to do in our careers help me reorient and reset on my priorities and activities. It forms a key foundation for my Pragmatic Learning Network course, Level Up Power Skills: Influence, Lead and Develop Yourself Differently.

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Critical Questions to Help You Level Up in Your Career

Pragmatic Marketing

Every year I read Peter Drucker's classic article, " Managing Oneself " as part of my personal-professional career navigation process. His powerful questions and frank commentary on what we need to do in our careers help me reorient and reset on my priorities and activities. It forms a key foundation for my Pragmatic Learning Network course, Level Up Power Skills: Influence, Lead and Develop Yourself Differently.

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Where and How the Modern PM Uses Data

ProductCraft

What exactly does it mean to be “data-driven” in today’s product management world? Our colleagues at Pendo sought to answer this question by reaching out to product leaders at a variety of organizations. They asked them to describe their relationship with data, which metrics they considered most important, and the areas of their jobs that.

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The Team You Create: Lessons From Joe Theismann

Gainsight

Today, I had the pleasure of listening to a recent client event hosted by one of my favorite athletes, Joe Theismann. Now, I am a west coast girl who loves college basketball, bleeds red and blue, and is true to my beloved Arizona Wildcats. But I am also a Phoenician and always support the Arizona Cardinals, especially the amazing Larry Fitzgerald. A true class act.

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How Centercode Solves Your 3 Most Frustrating Recruitment Challenges

Centercode

Picture this: you’re in a meeting about an upcoming product release that will launch in a couple of months. The product is almost feature-complete, which means it’s just about ready for beta testing. Someone — maybe it’s your boss or someone from a different department — starts talking about recruitment.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Is your website stressing out visitors?

TryMyUI

Design tips, tricks, and strategies for ensuring that your UX design isn't stressing out visitors and costing you valuable conversions. The post Is your website stressing out visitors? appeared first on TryMyUI Blog.

UX 52
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Why your product management process isn’t scaling (and how to fix it)

ProductBoard

At any given time, product managers (PMs) are responsible for the business, design, and engineering aspects of product development. And when the company hits hypergrowth, PMs have to rapidly scale up each of these departments to meet new demand — no easy task. Scaling product management processes is often slow because PMs are working with inefficient product management tools.

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Best Product Management Resources 2020

UXCam Bluespace

Product management is complicated, the resources we’ve set out here can help you hone your skills.

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Why (and How) to Pay Attention to Accessibility in Design

dscout People Nerds

When it comes to design, there’s no such thing as edge cases. Lauren Isaacson explains why. .

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Kevin Indig on searching for meaning and the meaning of search

Intercom, Inc.

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. Previously, he ran SEO at Atlassian and Dailymotion so it’s no surprise that he is widely regarded as one of the foremost voices in the SEO arena. We were delighted to have him join us for this week’s episode. His is a fascinating story, which places him at the forefront of a discipline that has emerged within his own career span.

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Better Web Demos: Use These 3 Tactics

Product Management University

What are some tactics for better web demos that keep the audience more engaged? When it comes to web demos, you don’t have the benefit of reading your audience as you would in a face-to-face situation, even when everyone has their cameras on. You can also assume your audience is doing at least one other task so you want to be sure to give them a reason to pay full attention. 3 Tactics to Make Your Web Demos More Engaging. 1.

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A message to our customers

Intercom, Inc.

Intercom started with a mission to make internet business personal, and a big idea – the world’s first business messenger. We’ve turned that idea and that vision into something real. Today our team of over 600 talented and passionate people revolutionize how businesses connect with customers. I’m honored to lead Intercom in its next era as CEO. I am passionate about building great products that solve important problems and deliver breakthrough value to customers.

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