Thu.Jul 09, 2020

When your product is your product team

Product Management Unpacked

Pendo’s chief product officer shares his take on product management leadership. “If If software is leading the world, then product managers are the modern-day businessmen and women,” says Brian Crofts, Chief Product Officer (CPO) at Pendo.

What Makes A Good Product Manager? by Moe Ali

Mind the Product

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Better Web Demos: Use These 3 Tactics

Proficientz

What are some tactics for better web demos that keep the audience more engaged? When it comes to web demos, you don’t have the benefit of reading your audience as you would in a face-to-face situation, even when everyone has their cameras on.

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50 Inspirational Quotes on Customer Experience to Guide Your Way

Usersnap

Customer experience is a topic that almost anyone can relate to. Yet it’s not easy at all to do a cracking job. If you’re just starting out in CX, or you’re feeling a bit lost on the way, here are 50 to-the-point quotes on customer experience to help you get (back) on track. Ian Golding.

Social Collaborative Management: Harnessing the Power of the Many

Speaker: Peter Taylor, Speaker & Author of The Lazy Project Manager

Social Collaborative Management aims at delivering, at the enterprise level, a common goal for the business while harnessing the performance advantages of a collaborative community. This is a vital paradigm shift that many organisations are trying to understand right now - balancing traditional work and centralised leadership against the value of decentralised teams and trust. But the principles of harnessing collective power, collaboration, and community build an underlying ‘constant change’ capability that is critical in today’s new work environment.

Critical Questions to Help You Level Up in Your Career

Pragmatic Marketing

Every year I read Peter Drucker's classic article, " Managing Oneself " as part of my personal-professional career navigation process. His powerful questions and frank commentary on what we need to do in our careers help me reorient and reset on my priorities and activities.

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Critical Questions to Help You Level Up in Your Career

Pragmatic Marketing

Every year I read Peter Drucker's classic article, " Managing Oneself " as part of my personal-professional career navigation process. His powerful questions and frank commentary on what we need to do in our careers help me reorient and reset on my priorities and activities.

How Centercode Solves Your 3 Most Frustrating Recruitment Challenges

Centercode

Picture this: you’re in a meeting about an upcoming product release that will launch in a couple of months. The product is almost feature-complete, which means it’s just about ready for beta testing.

The Team You Create: Lessons From Joe Theismann

Gainsight

Today, I had the pleasure of listening to a recent client event hosted by one of my favorite athletes, Joe Theismann. Now, I am a west coast girl who loves college basketball, bleeds red and blue, and is true to my beloved Arizona Wildcats.

Is your website stressing out visitors?

TryMyUI

Design tips, tricks, and strategies for ensuring that your UX design isn't stressing out visitors and costing you valuable conversions. The post Is your website stressing out visitors? appeared first on TryMyUI Blog. Practicing UX Research TryMyUI Design Good UX models stress Usability

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The Connected Journey: Developing your Empathy to Strengthen Strategies for Customer Relations

Speaker: Esther Kieft, Delivery Manager (Group Technology) at Domino's Pizza Enterprises

It is well known that empathy is a key ingredient in creating lovable products, yet not all products offer the best customer experience. From meeting stringent deadlines to insufficient resources being available to carry out customer research, there is a range of reasons why customer empathy could be missing in product development. Join Esther Kieft, as she breaks down using empathy at a distance to evaluate the problems that customers are experiencing during this global health crisis.

Kevin Indig on searching for meaning and the meaning of search

Inside Intercom

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. Previously, he ran SEO at Atlassian and Dailymotion so it’s no surprise that he is widely regarded as one of the foremost voices in the SEO arena.

B2C 63

WileyNXT Webinar on: Building an Insanely Great Product Strategy

Spice Catalyst

Join us for the NXT #LearnToWin webinar on Building an Insanely Great Product Strategy by David Fradin. David FradinPresident – Spice Catalyst,Distinguished Professor of Practice and Advisor, Product Management Programs, WileyNXT,Faculty, IIMLucknow – Wiley Data-Driven Product Management Program. Let’s catch David Fradin, WileyNXT Star Faculty and Program Architect for IIML-Wiley Data- Driven Product Management Program… Featured Product Management Product Managers

Best Product Management Resources 2020

UXCam Bluespace

Product management is complicated, the resources we’ve set out here can help you hone your skills. Product Management

A message to our customers

Inside Intercom

Intercom started with a mission to make internet business personal, and a big idea – the world’s first business messenger. We’ve turned that idea and that vision into something real. Today our team of over 600 talented and passionate people revolutionize how businesses connect with customers.

The North Star Playbook

Every product needs a North Star. In this guide, we will show you the metrics product managers need to tie product improvements to revenue impact. If you are looking for a more-focused, less-reactive way to work, this guide is for you.

Why (and How) to Pay Attention to Accessibility in Design

dscout People Nerds

When it comes to design, there’s no such thing as edge cases. Lauren Isaacson explains why.

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Why your product management process isn’t scaling (and how to fix it)

ProductBoard

At any given time, product managers (PMs) are responsible for the business, design, and engineering aspects of product development. And when the company hits hypergrowth, PMs have to rapidly scale up each of these departments to meet new demand — no easy task.