Mon.Oct 14, 2019

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A Product Mindset Epiphany

ProductCraft

Projects have their time and place. However, a project that meets deadlines, stays within budget and fits the agreed-upon scope can still result in a bad product. Just let that sink in for a moment. Years ago, I believed that the path to success was trying to predict everything upfront, then slowly building the system. Read more » The post A Product Mindset Epiphany appeared first on ProductCraft by Pendo.

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You Need A Product Strategy by Sam Odio

Mind the Product

Shipping product to 500 million users without knowing what strategy was? Sam Odio found himself in this position early in his career while working at Facebook Photos. In this ProductTank San Francisco talk, Sam, now with that experience behind him and as Head of Product at Fivestars , outlines: What a good product strategy looks like. How to create a good strategy.

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Title: TEI 251: Use Airbnb’s customer experience journey to create an outstanding experience for your products – with Joseph Michelli, PhD

Product Innovation Educators

Product managers can build trust and provide “service with heart” Dr. Joseph Michelli joined us a couple years ago in episode 147 to tell us how to create a great customer experience. This is his area of expertise and he has helped many organizations make better customer experiences. He is known by his many books examining the companies that are the best at this, including Mercedes-Benz, Starbucks, Zappos, Ritz-Carlton, and others.

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Drop the poker face: Why salespeople need to embrace authenticity

Intercom, Inc.

I’m a crappy poker player and always have been. Part of the reason for this is I’m easy to read. For a long time, I thought my inability to bluff would hamstring me in sales, but now I see it differently. I’ve come to view authenticity as a kind of sales superpower. Being transparent has helped me connect with customers on a deeper level than would have been possible otherwise.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Product Positioning Tip 7 of 7: Making Product Deficiencies No So Deficient

Product Management University

Remember the last time you bought a car? You bought the car that did the best overall job of meeting your needs. There were other cars that had a better GPS, a faster engine, a nicer interior, etc. But in the end, those deficiencies weren’t enough to sway your decision because all the positives together far outweighed a few things that weren’t ideal.

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Amazon Product Managers Have Grocery Store Dreams

The Accidental Product Manager

Amazon product managers are increasing their offline presence using grocery stores Image Credit: Thomas Hawk. The product managers at Amazon have a big problem on their hands. The company, which is already huge, wants to keep on growing. What this means for the product managers is that they always have to be looking for new businesses that Amazon can expand into.

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We’re Bringing Customer Experience Optimization to Product Teams

AB Tasty

Customer Experience Optimization (CXO) is about creating the optimal experience for every user, every time. This article was originally posted on AB Tasty as We’re Bringing Customer Experience Optimization to Product Teams.

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How we failed our first OKR cycle and why we do virtual teams now

The Product Coalition

When a company is just 10 people, you can get away by delegating tasks directly. But it fails with a loud bang when you grow to 30+ people and some company structure starts to appear. How do you align the teams? How do you structure common goals? How do you track those goals? OKR framework is a very likely answer to all of those questions. It is a popular and simple approach that is even successful at some companies.

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Agile Approaches Can’t Save Impossible Projects: Fixed Cost, Scope, Date

Johanna Rothman

You've got an impossible project. You have no flexibility. The project is a fixed-price, fixed-scope, fixed-date project. And, you have a specific team to do the work. (There are other impossible projects. Such as when you have a collection of people who multitask among several projects.). Can an agile approach save these projects? No. An agile approach might help you see what's happening.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Product Managers are NOT the CEOs of the Product

The Product Coalition

Something that pops up everywhere is the idea that a Product Manager is ‘ The CEO of a Product.’ Generally, the product community has a very Love-Hate relationship with this phrase. It’s a decent enough explanation for a position which can be difficult to describe. Usually what people mean by this is that a Product Manager has to oversee a lot of different teams, the way a CEO does.

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Hey Google, Talk to Feedly

Roy Madden

Have you ever wished Google Assistant could read you the articles in your Feedly? Now it can. Nick Felker has created a Google Assistant Action that integrates Google Assistant and Feedly. Thanks to the Feedly action, Google Assistant can list the headlines in your feeds, read specific articles, and even save articles into boards for later access. We are looking for fifty users to test drive the beta experience and provide Nick feedback on what works and what could be improved.

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How to Read More Books? (Reading Series?—?Part 2)

The Product Coalition

How to Read More Books? (Reading Series?—?Part 2) To develop long term habits is about setting up systems that support your cause. Systems play an important role in surviving the time and keeping the habits alive. Without systems, all you have are bursts of unacted motivations. You will be caught up in wants of doing it, but never actually getting to do it.

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Step Up Your Sales Coaching Game — Dig Into The Numbers to Help Your Reps Level Up

First Round Review

Sales managers have an unprecedented opportunity to lean into the numbers and level up as coaches — but in Karen Rhorer's experience, most are leaving this potential untapped. The startup sales veteran shows how founders and managers can incorporate data into 1:1s, performance conversations and goal-setting to make sales teams stronger.

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Driving Business Impact for PMs

Speaker: Jon Harmer, Product Manager for Google Cloud

Move from feature factory to customer outcomes and drive impact in your business! This session will provide you with a comprehensive set of tools to help you develop impactful products by shifting from output-based thinking to outcome-based thinking. You will deepen your understanding of your customers and their needs as well as identifying and de-risking the different kinds of hypotheses built into your roadmap.

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Why Make Reading a Habit? (Reading Series?—?Part 1)

The Product Coalition

Why Make Reading a Habit? (Reading Series?—?Part 1) “Reading is an introduction to past, future and a better present.” For every person barring a few fictional ones, life is only experienced once. Reading as a habit is not about reading emails or news blogs, it is about reading a continuous stretch of 300 pages on a specific topic that is curated and published.

Books 60
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How Amazon has created a culture of innovation and lofty ideas

NextBigWhat

Notes from Amazon employees: 1. Amazonians aren’t just encouraged to come up with the next big idea; they are empowered to seek out problems and build new solution. For example, when an Amazonian, at any level of the company, has a big idea, they start by writing a working backwards plan—called a “PRFAQ” with a press release that outlines the vision for a product at launch, an FAQ that explains the customer benefits, and answers theoretical customer questions. 2.

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Getting Buy-In for Your Strategy – Revisited

Dear Strategy

Dear Strategy: “What is the best way to get continued buy-in for my strategy and ensure the organization remembers and ties their work back to the strategy?”. AND. “What are some methods to gain buy-in from the bottom-level up in an organization that is not structured as a product/service organization?”. In our last blog post , I promised that I would talk more about the subject of getting buy-in for your strategy in a later post.

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A Novel Piece of Expert Advice for Every Stage of Your Next Research Project

dscout People Nerds

We asked industry leaders and top UXR teams about their best tactics for getting “unstuck” throughout the research process.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Doing product discovery as a remote team

The Product Coalition

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How does your product’s value scale with your clients?

Basel Fakhoury

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How to Find Your Next Book? (Reading Series?—?Part 3)

The Product Coalition

How to Find Your Next Book? (Reading Series?—?Part 3) Books are part of Entertainment Industry. The book industry is guided by same market forces that you see in other media business like supply, demand & virality among others. This result is a range of quality across the content (books) produced, in this case, published. In any given year newly released books are distributed in quality among few excellent, many good and often average/unnecessary.

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