May, 2022

Tech Product Leaders: Are We Spoiling Society?

The Product Coalition

In honor of Mental Health Awareness Month, it’s time to have a serious discussion. We have a problem, and we’re holding it in our hands. Continue reading on Product Coalition ». mental-health product-management technology mental-health-awareness digital

Product Teams in Scrum

Roman Pichler

Listen to this article: [link]. Why the Scrum Team is Not Enough. Scrum is a popular agile framework. Its strength is, at least partly, based on its roles with the Scrum team being the fundamental unit.

Books 246

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3 Methodologies to Making Data the Heartbeat of Your Business

280 Group

The more your business leverages data, the better equipped you are to operate efficiently, make informed decisions, and develop products and services that meet the needs of your customers. But how do you best leverage various types of data to your greatest advantage?

Don’t Write About What You Already Know — Instead, I’m “Writing To Learn”

Nir Eyal

For me, writing is a wonderful way to go deep on a problem I’m struggling with. As my friend and fellow author, Gretchen Rubin told me, “Research is me search.” When I’m struggling with one thing or another, my first step is to think through the problem myself.

How to Choose the Right Business Intelligence Vendor

How does your current BI vendor stack up against the competition? Who’s the perfect vendor for your business needs? Find out by downloading your complimentary copy today!

Ask Teresa: My Sales Team Won’t Let Me Talk To Customers. What Now?

Product Talk

The product trio leads discovery. But this doesn’t mean that other teams aren’t involved. Being thoughtful about product discovery means staying on good terms with others throughout your company.

More Trending

In-app Customer Needs Assessment 101: How to Collect and Act on Data


What is a customer needs assessment and why should you care? Here are the top reasons SaaS businesses need it and a guide on how to succeed


Business Services Apps: 2022 Mobile Customer Engagement Benchmarks


The following data and information on Business Services apps is from our 2022 Mobile App Customer Engagement Report. Brands in Business Services had varied experiences in 2021. Those focused on shipping still felt the sting of the pandemic as local and national supply chains continued to reel.

Trailblazing Women in Product Management: Monika Murugesan, Vice President of Product Management and Strategy at Schneider Electric

280 Group

For our next installment of the Women in Product Management Series I interviewed Monika Murugesan, Vice President of Product Management and Strategy at Schneider Electric. To read the entire series on Women in Product Management make sure to sign up for our newsletter.

Can Someone with ADHD be ‘Indistractable’?

Nir Eyal

Does my book Indistractable work for the ADHD brain? It’s a question I’ve been getting a lot lately. Though I didn’t specifically write the book for people with ADHD, I wanted to get an honest opinion from an expert.

Books 191

How to Run Your Business Like a CPO: Product Management From a Pro

Speaker: Karl Rumelhart, CPO at Gainsight

Join Karl Rumelhart, CPO at Gainsight, to discover key insights from a CPO perspective on how product teams can make an impact on their organizations, even in today’s economic climate.

Tools of the Trade: A Look at Pendo’s Discovery Tech Stack

Product Talk

The beauty of continuous discovery is that there’s no single right way to do it. This is why Teresa often talks about guiding principles and core concepts , but encourages everyone to find what works best for them.

The balanced scorecard: a framework that drives impact

Mind the Product

In this article, we'll dig deep into one specific framework that I fancy a lot for its genericity and its simplicity to apply. In the end, you will master the key principles and be able to come up with clear priorities based on their estimated business impact. [.]

Great Weekend

The Product Bistro

This weekend I had one task that I wanted to accomplish. That was to move to Ghost version 5.0 on the properties that I host it on. Based on past experience, I anticipated it to stretch to multiple days. I was surprised. Friday afternoon I started, and by dinner time, I was done. Well, mostly.

Books 195

Personal Services Apps: 2022 Mobile Customer Engagement Benchmarks


The following data and information on Shopping apps is from our 2022 Mobile App Customer Engagement Report. Subcategories for Personal Services Apps: Home and Family.

Customer Preferences: How Community Can Deliver a Simplified Experience

Your customers want a simplified customer experience. Make sure you give it to them with community. Download the whitepaper to learn more!

Transformation Defined


By Jon Moore and Marty Cagan There are so many anti-patterns when it comes to transformation. Many of us have witnessed failed transformations, but few have witnessed true successes. Which makes the lessons learned from successful transformations unusually valuable. We intend to write much more about both the anti-patterns, and the lessons from the successes. The post Transformation Defined appeared first on Silicon Valley Product Group. Product Culture


Why It’s So Hard to Shake the Way People Make You Feel

Nir Eyal

Good or bad, our feelings color how we see people. In psychology, a “trapped prior” is a perception of reality that’s colored, or trapped, by past experiences. If not treated, trapped priors can turn into debilitating phobias.


SaaS Onboarding KPIs: Measure & Improve Customer Effectiveness


SaaS Onboarding KPIs measure how fast your customers are getting value from your product & suggests steps to improve product quality

Innovating in Government – Rick Klau on The Product Experience

Mind the Product

Experienced product manager and technology expert Rick Klau, currently California's Chief Technology Innovation Officer sat down with Lily and Randy on the podcast this week to discuss innovation in government throughout the Covid-19 pandemic.

Omnichannel is Multichannel 2.0

Multichannel and omnichannel marketing are not the same. Many organizations are striving for omnichannel, but it can be a daunting journey—unless you have a map. Download your copy of the ultimate omnichannel guide today!

Ghost 5.0 - some brief notes

The Product Bistro

About a week ago, I went to update my three properties that are self hosted on Ghost, and I learnt that version 5 had been released.

Utilities Apps: 2022 Mobile Customer Engagement Benchmarks


The following data and information on Utilities apps is from our 2022 Mobile App Customer Engagement Report. Brands in the Utilities industry faced various hurdles throughout 2021.

The Supermarket of Software


Product Go-to-Market in the Supermarket of Software Era By Martina Lauchengco Consider your neighborhood supermarket. When you walk in, you see somewhere between 40,000 – 50,000 products. How do you decide which to buy? Do you buy products you already know? How often do you buy something you haven’t tried before or substitute a product. The post The Supermarket of Software appeared first on Silicon Valley Product Group. Loved Product Marketing

Are We Really Having Fun at Bars or Just Escaping Reality?

Nir Eyal

For many people, bars and booze serve as the original Tinder or Grinder, a socially acceptable way to shop for a mate. But not everyone in a bar is on the prowl. Some will tell you they go out for drinks to just unwind and have fun. That’s certainly true, but is there a deeper reason?


Better Learning, Better Results: A Guide for Product and Project Leaders

Continuous improvement is the differentiator that can drive your team to the next level. Download our 4-step guide to collaborative learning and position your team for success.

35 Impactful Questions Managers Should Ask Themselves Regularly

First Round Review

We asked top startup leaders to share the questions they ask themselves to become better managers and assembled their answers into a can't-miss checklist

Fireside chat with Marty Cagan

Mind the Product

In this ProductTank Zurich talk, Marty Cagan, Partner at Silicon Valley Product Group sits down for a Fireside chat to answer questions about his career and advise other product managers. [.] Read more » The post Fireside chat with Marty Cagan appeared first on Mind the Product.

Car service and observations

The Product Bistro

In late 2019, I traded in my Honda S2000 for an Acura RDX. I had realized that while I loved the S2000, I had become too old to comfortably pretzel myself into the driver's seat.

Five Steps to Create a Holistic Mobile Customer Feedback Solution


As investment in digital transformation continues, mobile apps have become a primary channel of communication with customers. The customers themselves are driving this change. In 2022, mobile eCommerce sales are expected to hit $437 billion, a 21.5 percent increase from 2021.

A Strategic Guide to Community Gamification

Does creating engaged customers and impacting CS objectives sound interesting? Learn more about how gamification can help your customer success team in our free eBook.