Sat.Oct 29, 2022 - Fri.Nov 04, 2022

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6 product management nightmares to keep you up at night

ProductBoard

Just when you thought your strategy was safe — your product vision clearly defined and your roadmap carefully scheduled and planned — we introduce the new and disturbing PRODUCT NIGHTMARES, coming to you in the form of 50s and 60s B-horror flicks. Stay aligned or beware — these nightmares will start consuming you alive! The Feature from the Backlog Lagoon Many product organizations have the bad.

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What Product Managers Need to Know About Security

ProductPlan

If you had to make a choice between building features that help your customers solve their problems or keeping your product secure, you would probably pick the new features. In today’s world, it’s not a choice you can make. You have to find a way to do both. Enterprise organization needs to ensure that product manager security knowledge remains a top priority.

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7 Actionable Tactics on Using Analytics To Improve Customer Engagement in SaaS

Userpilot

Are you planning on using analytics to improve customer engagement and gain a competitive advantage? For SaaS companies, leveraging numerous customer data points have tremendous benefits, such as: getting actionable insights. identifying emerging trends. increasing the CLV (customer lifetime value). building stronger customer relationships. In today’s article, you’ll find seven engagement strategies that use customer analytics to boost user engagement, increase retention, and reduce

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How To Build an Instagram-like App in Five Steps

The Product Coalition

Is it worth developing an Instagram-like app? How do you do it? Read this article to learn how to build an Instagram-like app in five steps. A global market study by DataReportal found that 4.7 billion people use social media. About 1.5 billion are Instagram users. Facebook, YouTube, and WhatsApp are still niche leaders, but they are not analogs. Instagram is a unique photo-sharing platform that has no comparable clone app in terms of popularity.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Let’s talk about product roadmaps — The Product Experience

Mind the Product

Lily and Randy in this special episode, take a trip down memory lane to have a chat about the best Roadmap insights they've heard from a range of product episodes on the podcast over the past year. Tune in to listen to actionable insights from Philips Nwachukwu, Janice Fraser, Maahir Shah, and more! [.] Read more » The post Let’s talk about product roadmaps — The Product Experience appeared first on Mind the Product.

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Whose Agile Journey is it Anyway?

Agile Velocity

This past weekend I went to an Agile meetup and a particular question kept coming up in many variations, “Whose agile is it?” And the answers equally had many versions–Some sided with ‘software teams’ and said, “Agile only works for development teams”. . Others sided with ‘executives’ because they are the influencers. And some, including me, were scratching our heads thinking, “have we strayed too far from the why behind it all?”.

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The Two Crucial Steps for Successful Mobile User Engagement

The Product Coalition

Getting mobile app communications right can uplift your user engagement and conversions. Find out when the best time to send out your communications is, and which channels are best. If only we could skip mobile customer engagement as a step and go straight to conversions. But, the reality is that you can’t achieve real sales without engaging your audience first.

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Four tips for building a product-driven culture

Mind the Product

In this guest post, Jenn Lambert, VP of Product Management at Veeva Systems provides tips on building a product-driven culture, and why it’s important to develop this. [.] Read more » The post Four tips for building a product-driven culture appeared first on Mind the Product.

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10 Product Roadmapping Mistakes to Avoid

Roman Pichler

Listen to the audio version of this article: [link]. 1 The Product Roadmap is a Feature-based Plan. Traditional product roadmaps are usually output-focussed plans that map a list of features, like registration, search, and reporting, onto a timeline. Such a roadmap essentially states when a piece of functionality will be delivered. This can be reassuring for customers and stakeholders.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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Jobs-to-Be-Done: A Guide to Maximizing the JTBD Approach

280 Group

What does an Iron and an iPod have in common? On the surface, not much. But each was “hired” to a job for the customer. The Jobs-to-Be-Done (JTBD) framework is an approach to developing products based on understanding the customer’s goal (job) and the thought processes behind creating a product to accomplish that goal (do the job). The JTBD framework is beneficial for keeping Product teams focused on the problem space long enough to determine a customer’s needs.

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Surfboard founder Natasha Ratanshi-Stein on riding the wave of planning software for support

Intercom, Inc.

Scaling a support team is challenging enough as it is. You’re investing resources in hiring and training the right people, tracking different metrics at different stages, adding more and more complexity with each increase in headcount, use cases, and customers. As a result, there usually comes an inflection point in the growth journey where the internal orchestration of tasks starts to feel a little out of sorts.

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2023 Product Conference List

Product Talk

We are starting to pull together our list of 2023 product conferences. This list is by no means exhaustive. If you know of product conferences that are not on the list and you think they should be, please send an email to conferences@producttalk.org. We’ll also keep updating this list as we hear about more events. Are you looking for the 2022 Product Conferences list?

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A case study: how to produce a winning app redesign

Mind the Product

A failed redesign is expensive and has a big negative impact on user trust, satisfaction and business metrics. Here’s the story of how product managers at Wallapop turned a scary redesign into one that produced winning results. [.] Read more » The post A case study: how to produce a winning app redesign appeared first on Mind the Product.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Creating Team OKRs that Inspire and Drive Value

280 Group

From OKR’s to North Star. If you’re like many other Product leaders, you recognize the importance of setting the direction for your team with Objectives and Key Results (OKRs). But are you achieving the desired results? Are you tracking the right leading indicators to monitor your performance and product health? What is the difference between OKRs and Key Performance Indicators (KPIs) anyway – and why are they so critical to success?

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We Need Focus and Clarity: Why We’ve Ditched Scrum Sprints

The Product Coalition

Let’s talk about problems we saw with the traditional two-week scrum cycles and why we discontinued scrum sprints altogether. Continue reading on Product Coalition ».

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All the Risk

The Product Guy

Cracking the psychological parts of a product manager’s day can be the most interesting and fun. Watch and learn more from product management expert, Benny Reich.

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SUNDAY REWIND: Product design in the era of the algorithm by Josh Clark

Mind the Product

Machine learning has taken over vast parts of our world, from diagnosing medical conditions to legal queries to beating human players in Go. In this Sunday Rewind, we look back to 2017, when Josh Clark, Founder and Principal of Big Medium, shared how these advancements impact how we design, build, and manage products. [.] Read more » The post SUNDAY REWIND: Product design in the era of the algorithm by Josh Clark appeared first on Mind the Product.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Above the Fold vs. Below the Fold: Does it Still Matter in 2023?

AB Tasty

How to use above the fold when designing your website. How to make sure visitors see the most important content instantly & when it is not relevant.

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Look Into My Eyes: Why Hybrid Is Here To Stay

The Product Coalition

The case for hybrid work, and why transferring energy in person is so much more effective than through a camera. Continue reading on Product Coalition ».

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12 Knowledge Base Benefits You Can’t Miss Out On

Userpilot

The truth is self-service support has come to stay. Not implementing it is like having a retail business and wondering if your customers will like a touch of e-commerce. Sounds ridiculous? Don’t take our word for it. Read on and see the amazing ways a knowledge base can help you drive customer satisfaction and retention. TL;DR. A knowledge base is a self-serve repository of information about a product, service, or specific topics, created to guide users effectively.

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From PO to CPO: How to drive your product career by Namrata Sarmah

Mind the Product

In her keynote session at #mtpcon London 2022, Namrata Sarmah, Chief Product Officer at INTO University Partnerships looks back at lessons learned from her wide-ranging product career, sharing tips and techniques to help you grow and develop at any level. Read on for a recap of her engaging session! [.] Read more » The post From PO to CPO: How to drive your product career by Namrata Sarmah appeared first on Mind the Product.

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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408: The Product Mastery Roadmap – with Chad McAllister, PhD

Product Innovation Educators

Apply to join the Product Mastery Now Community — Application deadline is soon. The journey to product mastery – for product managers. I expect you, as a product person, love shaping the direction of a product, especially a product that provides you value. That is why I’m inviting you to be a founding member of a brand new product I’m launching—the Product Mastery Now Community.

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The Right Priorities for Your Roadmap

The Product Coalition

Roadmaps require massive prioritization. But prioritizing what exactly? Many people prioritize features, epics, or themes. It’s nice, but there is a much higher level of prioritization that needs to happen and would impact your roadmap much more. Here is how to discuss priorities at the right level. Photo by Anete L?si?a on Unsplash My mother is the best trip planner I know.

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Users Behavior in SaaS: How To Track & Analyze

Userpilot

How can you analyze user behavior from behind the window of your screen? Unlike physical stores, where you can observe how customers interact inside the shop, SaaS consumers are much more elusive. This is where user behavior analytics comes in. It lets you track and analyze how users interact with your product so that you can offer superior customer experiences and achieve product growth.

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Identify and manage imposter syndrome by Phyllis Njoroge

Mind the Product

In this #mtpcon SF+Americas 2022 breakout session, Phyllis Njoroge, Product Manager at Redfin, talks about her journey through imposter syndrome. Phyllis is also the author of a book, From fraud to freedom, that looks at the factors that cause self doubt. Watch this video or read on for key highlights from the talk. Phyllis is careful [.] Read more » The post Identify and manage imposter syndrome by Phyllis Njoroge appeared first on Mind the Product.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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When, Why, and How to Conduct a Competitive Analysis for UX Research

UserInterviews

The difference between a competitive analysis for UX vs market research, and how to use both together for more holistic insights.

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Digital Solutions Shape Consumer Behavior in Tourism

The Product Coalition

Digital transformation has an impact on consumer behavior in tourism. Explore the type, model, importance, and factors influencing their behavior. Digitalization has transformed the way people live, work, and travel. It also opens up new opportunities for the hospitality and tourism industry to compete in a dynamic market landscape. Moreover, digital transformation has diversely defined consumer behavior in tourism.

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Guide to Delivering Personalized Customer Service in SaaS

Userpilot

Personalized customer service is a secret ingredient for improving customer engagement , retention, and loyalty. In this article, we’ll cover: What personalized customer service is and why it’s beneficial in SaaS. 7+ customer service personalization strategies. Real-life examples of personalized customer service from fast-growing SaaS companies.