Sat.Feb 25, 2023 - Fri.Mar 03, 2023

Remove customer-satisfaction-dashboard
article thumbnail

13 Types of Customer Feedback: How to Collect Valuable Feedback As a Product Manager

Userpilot

If you’re wondering what different types of customer feedback are and how to collect them, you’re in the right place! In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions.

article thumbnail

Customer Success Renewal Playbook for SaaS Companies

Userpilot

The customer success renewal playbook is central to keeping the incoming stream of recurring revenue flowing. Thanks to the subscription economy of SaaS companies, high customer retention is vital to staying afloat and enjoying growth. Examining user activity and customer interaction to identify and eliminate friction points.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Mixpanel Analytics In-Depth Review: Is There a Better Alternative?

Userpilot

Mixpanel Analytics helps product managers track and analyze customer behavior and product usage with its powerful features. Userpilot is a perfect alternative to Mixpanel, offering a code-free solution for marketing , product analytics , and customer feedback. Mixpanel dashboard homepage. What is Mixpanel?

article thumbnail

14 Actionable User Adoption Strategies to Drive SaaS Business Growth

Userpilot

Adoption is essential because it drives customer success and increases engagement. Faster adoption also improves the onboarding experience and reduces customer churn. Personalize the customer journey from the start by collecting data using welcome screens and personalizing their first-time user experience.

article thumbnail

NPS Dashboard: How Can It Help You Track and Analyze Customer Loyalty?

Userpilot

Wondering how an NPS dashboard can help you track customer loyalty? While Net Promoter Score (NPS) measures customer satisfaction and loyalty, NPS surveys give you valuable customer feedback that you can analyze to gauge user sentiment about your product. This is where the NPS dashboard comes in.

article thumbnail

Whatfix vs Spekit: Which is Better for Customer Feedback?

Userpilot

Is Whatfix or Spekit the best tool for customer feedback? Our goal in this post is to discuss exactly what the ideal tool for customer feedback should do and which is the best choice for your business. TL;DR Customer feedback is any information provided by customers about their experience with a product or service.

article thumbnail

Userlane vs Apty: Which is Better for Customer Feedback?

Userpilot

Is Userlane or Apty the best tool for customer feedback? Our goal in this post is to discuss exactly what the ideal tool for customer feedback should do and which is the best choice for your business. TL;DR Customer feedback is any information provided by customers about their experience with a product or service.