Sat.Oct 22, 2022 - Fri.Oct 28, 2022

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Where Do PMs Gather Their Product Ideas?

ProductPlan

We all know the clichés. The lab worker with a lightbulb over their head as their eyes widen behind safety goggles. The brilliant entrepreneur sketching out their breakthrough inspiration on a whiteboard in front of a rapt audience. The weary musician jotting down notes and chords that came to them in a dream or the product manager dreaming of new product ideas.

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How to Avoid Disappointing Your Customers When Launching a New Product

Centercode

If you’re building a product that makes an element of everyday life “smart”, you’re probably also helping to create a whole new market that has no set industry standards or expectations.

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How Does Iterative Testing Help Build Better Products [+Test Examples]

Userpilot

What is iterative testing? What are its benefits? How can it help product managers build products that drive value for their customers? If you’re looking for answers to these questions, you're in the right place, as that's exactly what we're exploring in the article! Ready to jump in? Let's get to it! TL;DR. Iterative testing involves running repeated experiments on your product features to evaluate their effectiveness and identify improvement opportunities.

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What is your stickiness metric really saying?

Mixpanel

Stickiness is an extremely popular engagement metric. It’s used by product managers to make roadmap decisions, and it’s cherished by investors for its help in determining investment worthiness. It’s also one of the most misleading metrics there is if you don’t know exactly how it works. In this article, we’ll dive into concrete examples of how stickiness is calculated and compare the results so you can go beyond “good vs bad” numbers and make decisions that are truly meaningful for your pr

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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How to Prioritize Features to Make Better Product Decisions

ProductPlan

All product leaders want their products to do well in the market. In addition, they want to provide a real-world solution to a customer’s problem. Yet, how do they effectively prioritize the right features when stakeholders demand different things from your product team? As a product professional, you must silence the outside noise and focus on what matters most—your customer.

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3 Reasons Why Subscription Businesses Fail

Nir Eyal

Subscriptions are hot (and not). Companies and investors love subscription business models since they generate recurring revenue that translates to predictable cash flow. The more money a company is likely to make in perpetuity, the higher its share price. The post 3 Reasons Why Subscription Businesses Fail appeared first on Nir and Far.

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How Dogfooding Helps Build a Strong Remote Culture

Centercode

As many teams are now working remotely, it’s challenging to maintain the same level of engagement and productivity that once existed. Remote teams can achieve a thriving remote culture, but it’s going to take some effort to ensure everyone feels aligned and included.

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Ace Hardware Product Managers Go Digital

The Accidental Product Manager

Ace Hardware product managers want to move into the 21st Century Image Credit: Roadsidepictures. Let’s face it, being a product manager for a hardware store does not seem like it would really be a cutting edge job. Hardware stores have been around for a long time and we all know what they do: sell a lot of different things that we can use around the house.

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Why product management in the enterprise is different

Mind the Product

In this guest post, Hazel Raoult delves into the key differences for product managers working in enterprise businesses. [.] Read more » The post Why product management in the enterprise is different appeared first on Mind the Product.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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Get Your First Role in Product Management: A Step by Step Guide

The Product Coalition

Credit: Berghain Club, by Marc Zeman Your name’s not on the list, you’re not coming in Getting the first role in product management is like getting into a select club. Diplomas don’t matter, only prior experience. So how can you possibly become a regular? ?? If you want to land your first role as a product managers use this method. This method works for both new people in the job market, and if you want to switch your career and move into product. 1.

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The evolving philosophy behind ticketing systems at Intercom

Intercom, Inc.

At Intercom, we believe customer service is changing fundamentally, and we’re building a product that fits the landscape of modern support. This means reimagining the way things have always been done, and reshaping familiar support tools to suit a world where every business is an online business. That’s exactly what we aimed to do with our new tickets product – taking a new perspective on the long-established ticketing system.

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How to Build a UX Research Team from Scratch

UserInterviews

Just hired as a UX research leader? Here's a checklist and tips for what to do in your first 90 days to build and manage an effective user research team.

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Placing product bets on your roadmap by Indicative

Mind the Product

In this digital breakout session sponsored by Indicative at #mtpcon London 2022, Esmeralda Martinez, Head of Product at Indicative by mParticle discussed placing bets and taking smart calculated risks on your product roadmap. [.] Read more » The post Placing product bets on your roadmap by Indicative appeared first on Mind the Product.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Total Cost of Ownership (TCO): What Organizations Need To Know

The Product Coalition

When migrating to the cloud, determining the total cost of ownership (TCO) is an essential first step as it can help quantify the actual advantages over an on-premise setup. Understand cloud TCO to justify your cloud deployment. Over 60% of organizations today use the cloud, and many more are looking to embrace it in the near future. One of the critical aspects that enterprises take into account when migrating is the cost factor.

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Batting above your average: Optimizing your sales strategy for SaaS

Intercom, Inc.

Earlier this week, the Intercom team visited SaaStock Dublin for three days of incredible talks and informative workshops with the most exciting new SaaS companies in the industry. . On October 19th, the final day of the event, I appeared on the Growth stage for a fantastic conversation with Mark Organ, Categorynauts CEO, and Founder and CEO of Influitive and Eloqua, discussing how companies can build winning sales strategies as they continue to evolve.

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Impact Mapping: Does it Make a Difference in Building Better Products?

Userpilot

What’s impact mapping? When do you need it and how does it help product managers build better products? If you’re after the answers to these questions, we’ve got you covered! Ready to dive in? Let’s get to it! TL;DR. Impact mapping is a collaborative strategic planning technique used by product managers, product owners , and senior technical leadership, who work mostly in Agile software delivery.

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October’s top product management content

Mind the Product

From OKRs and rethinking the traditional funnel model through to a guide to customer-led product strategy, here’s a quick run through the top content published by Mind the Product in October. [.] Read more » The post October’s top product management content appeared first on Mind the Product.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Scrum and Kanban: The Infinity War

The Product Coalition

This war drags on, the factions continue to let blood and form new strange alliances (Scrumban?), but which is better? Continue reading on Product Coalition ».

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How To Guarantee Product Operations Effectiveness

Dragonboat

Congratulations on building your product operations team! Great product operations can become the backbone of a successful product company. However, in order to drive outcomes as much as possible, they need to be done properly from day one. This post is a short and practical outline based on Dragonboat CEO & Founder Becky Flint’s session […].

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Strategic Product Management: The Role of a Strategic Product Manager

Userpilot

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Are you ready to dig in? I am! TL;DR. Product strategy defines who we are building for, what to build, and how to build it.

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A guide to machine learning Part 1: What’s important

Mind the Product

Whether it’s in taxi and food-ordering apps, Spotify and Netflix recommendations, spam email filters, chatbots and virtual assistants, machine learning is all around us. In the first of a two-part series, we speak to some senior product people who live and breathe machine learning to find out what you need to know and where you should start. Here goes. [.

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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A Blind Man Invented Cruise Control: What That Teaches Us About Product Sense

The Product Coalition

Photo by Clem Onojeghuo on Unsplash Inventor Ralph Teetor suffered a childhood accident that left him blind in both eyes, yet Teetor went on to invent “cruise control” for automobiles. If you asked me what problem cruise control was solving?—?I would say someone’s foot became sore on long road trips and they got tired of repositioning the foot. A secondary pain point is probably something around fuel efficiency and the cost of gasoline.

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Acknowledge Everyone’s Emotions for a Congruent Layoff Conversation, Part 3

Johanna Rothman

Any time we mess with people's money, status, or ability to work, we create emotions—for ourselves and the other person. As managers, when we offer a job or a promotion, those emotions tend to be happy. But layoffs? Those emotions are rarely happy—for anyone. If we try to bury those feelings, we might appear as if we don't care. If we think of ourselves, we become drama kings and queens.

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What Is an NPS Program and How To Build One Code-Free?

Userpilot

Looking for an NPS program to collect customer feedback and improve their experience with your SaaS product? Net Promoter Score (NPS) is one of the most widely used metrics to measure customer experience. NPS data helps you dig deeper into your customers and find out whether they are your brand’s promoters, passives, or detractors. In this article, you’ll learn how to build a successful NPS program, and what tools you can use to collect customer feedback accurately.

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Write for the Mind the Product blog

Mind the Product

We believe that product management isn’t an exact science. We all refine our own tools and methods and, to help share this broad range of practices with the community, we publish a wide range of content. In this post, you can read a quick guide to contributing to our community by writing and publishing an article on the Mind the Product blog. [.] Read more » The post Write for the Mind the Product blog appeared first on Mind the Product.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Facebook Phone Flop: What Happens When Innovation Trumps User Value

The Product Coalition

“Celebrating innovation for its own sake is in bad taste.”?—?Evgeny Morozov Does anyone remember seeing this monstrosity? I do. The Facebook phone was announced the same year as the iPhone 4s, a device designed to delight. While an MVP for a Facebook first phone, I can’t say it was a big hit, let alone a limited success. Over a couple of years, it evolved to look more like the iPhone but never hit its stride, with AT&T ultimately discounting the last model, the HTC First, to $0.99.

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13 Best Survey Tools for UX Research

UserInterviews

The roundup of 13 best survey tools to help you create UXR surveys that don’t suck. Includes user reviews and tool pricing.

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Self-Service Portals: Why They Matter and How to Create Yours

Userpilot

Companies are prioritizing customer service to boost their user experience, and self-service portals are an integral part of that. The crux of self-service support is proactively creating help that customers can use when they need it—without the trouble of contacting a human agent. It’s a seamless approach that’s guaranteed to increase customer happiness and satisfaction.