Sat.Sep 17, 2022 - Fri.Sep 23, 2022

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34 Ideas to Outperform 99% Of Product Managers

The Product Coalition

After hundreds of mistakes, I lead a team of product managers Continue reading on Product Coalition ยป.

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How to identify your North Star Metric

Mind the Product

A north star metric is an essential tool for navigating your business. It's a number that allows you to measure how successful or unsuccessful you are in achieving your goals. Let's jump into identifying the best metric for your product. [.] Read more » The post How to identify your North Star Metric appeared first on Mind the Product.

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A New Approach to Roadmapping

Gocious Blog

How to communicate product roadmaps across teams and departments with agility and clarity.

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Customer Development Process 101- The Product Manager Guide

Userpilot

Are you wondering what the customer development process is? Would you like to know how a product manager can use it to deliver products that customers love? If so, keep on reading, because that’s exactly what we’re diving into in this article. TL;DR. The customer development framework helps teams validate product ideas and build products that solve customersโ€™ problems.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, youโ€™ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Take Care of Your Personal Life First: How to Double Your Impact as a Product Manager

The Product Coalition

How spending less time on professional development can help you grow your career faster. Continue reading on Product Coalition ยป.

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How to Achieve a Successful Agile Transformation

280 Group

Great news! Youโ€™ve decided to move to Agile product development. Before you pop open the Champagne, hereโ€™s the bad news : 47% of Agile transformations fail. An immutable cultural mindset, lack of methodology training, too much technical debt, and a lack of vision and strategy are some common reasons. How can you avoid being part of this discouraging statistic?

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10 Best SaaS Knowledge Base Tools To Educate Customers About Your Product Effortlessly

Userpilot

How can you use knowledge base tools to guide your customers and remove their frustrations while using your product? An in-app knowledge base enables you to take advantage of the self-serve support model for effective customer service delivery. But how can you make use of it? This article provides a detailed guide to help you find the best knowledge-base software solutions so you can provide frictionless experiences to your customers.

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How Blockchain Is Transforming Marketing: Four Effective Ways

The Product Coalition

Four years ago, Toyota partnered with analytics firm Lucidity to track marketing campaigns. The automotive giant entrusted customer data to a blockchain platform, allowing it to monitor the movement of advertising money. The technology paid off by pointing out unscrupulous web bots and other fraudulent sources to Toyota marketers. So, the automaker optimized advertising costs and increased the effectiveness of marketing campaigns by 21%.

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What are the benefits of having your launch plan in the same tool as your roadmap?

ProductPlan

As a product marketer, Iโ€™ve run a good number of launches throughout my career. Product launches. Feature launches. Some were quite big, requiring a tidal wave of activity that spanned departments. Others were small, perhaps only involving an entry in the biweekly release notes. Regardless of size and scope, launches always turn out better when you involve the product team.

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The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Communication

Speaker: David Bard, Principal at VP Product Coaching

In the fast-paced world of digital innovation, success is often accompanied by a multitude of challenges - like the pitfalls lurking at every turn, threatening to derail the most promising projects. But fret not, this webinar is your key to effective product development! Join us for an enlightening session to empower you to lead your team to greater heights.

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Helping startups to build a product practice

Mind the Product

If you work in product youโ€™ll know Martin Eriksson. ProductTank founder, co-founder of Mind the Product, author of a bestselling book on Product leadership, you will have heard him speak or read something heโ€™s written. For over 20 years heโ€™s been a driving force in furthering the craft of product management and shaping Product practice. [.] Read more » The post Helping startups to build a product practice appeared first on Mind the Product.

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Unpacking User Psychology: 15 Cognitive Biases That Can Impact Product Adoption

Product Management Today Submitted Articles

Understanding user psychology can give product teams great insights on how to best guide user experiences. Learn how these 15 cognitive biases can help you score high product adoption rates.

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Tell Us About Your Team: Take the Continuous Discovery Habits Benchmark Survey

Product Talk

For years, Iโ€™ve shared that Product Talkโ€™s primary outcome is to increase the number of product teams who adopt a continuous cadence to their discovery work. This has been our North Star metric. It has guided our work. It inspired me to write my book. Itโ€™s what motivates me to launch new courses and refine our existing lineup. Itโ€™s what encouraged me to create a gathering place for our community of CDH practitioners.

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How to Implement Caching Layers in Web3 Products

The Product Coalition

A web3 cache is a high-speed storage layer that stores a small subset of data instead of storing complete and permanent data in databases. This allows future requests for data to be processed faster than if they were kept in the primary storage location. The web3 products cache layer allows us to reuse previously retrieved and computed data. This layer stores data on fast-access hardware like RAM or in-memory, and it can also be used for correlation with a software component.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. Itโ€™s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Building an effective product strategy โ€“ four key takeaways

Mind the Product

In this Prioritised event exclusively for members, Managing Director of Mind the Product, Emily Tate, moderated a panel discussion of product experts to discuss building strategy in product. [.] Read more » The post Building an effective product strategy – four key takeaways appeared first on Mind the Product.

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Announcing our refreshed guide: โ€˜The Onboarding Starter Kitโ€™

Intercom, Inc.

A few years ago, we published The Onboarding Starter Kit , which helped thousands of businesses successfully onboard their customers. Today, weโ€™re launching a completely refreshed guide to help you activate, engage, and retain more customers in the modern age. Since the onset of the global pandemic, many businesses have become internet businesses. In addition, due to economic uncertainty, company after company is tightening their tool budget, making it more valuable than ever to hold onto, nurtu

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Changing How You Solve Problems

svpg

By Jon Moore and Marty Cagan This is the second of a three-part sequence on defining transformation. Changing how you build, test and deploy is important no matter what you choose to build, but for too many companies, they just become a more efficient feature factory. They ship more new features than ever, yet they. The post Changing How You Solve Problems appeared first on Silicon Valley Product Group.

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How โ€œMy First Sonyโ€ Created True Brand Loyalty

The Product Coalition

A story about how Sony products established great customer experiences. Not so long ago, on a trip down memory lane, I was reminded about a nifty little tape player and recorder machine, that ruled the late 80s and early 90s, and impacted my electronic device brand preference, becoming a young adolescent! Introduced in 1987, the โ€œMy First Sonyโ€ product line, was a, as Sony says it, โ€œa wish that childrenโ€™s first experience with these electronics would spark a lasting interest in science and techn

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure youโ€™ve thought of everything to make your project a success! The list was created by Senzingโ€™s team of leading entity resolution experts, based on their real-world experience.

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SUNDAY REWIND: Applying product principles to guide better product decisions

Mind the Product

This weekโ€™s Sunday Rewind takes us back to a post from Nir Gazit on how to use product principles as a framework for decision making at all levels of an organisation. Nir takes us through his advice for writing product principles with a list of dos and donโ€™ts, together with examples. Make a clear decision. Do state [.] Read more » The post SUNDAY REWIND: Applying product principles to guide better product decisions appeared first on Mind the Product.

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Four beliefs shaping our vision for customer support

Intercom, Inc.

Up until about 20 years ago, businesses had to be personal to be successful. Because of the limited scale any business could operate in โ€“ a scale which was literally dictated by their location โ€“ it was relatively easy for them to build personal relationships with customers. People did business face-to-face, shaking hands, smiling, and building meaningful relationships.

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Product Manager Managers

The Product Guy

Guide product managers towards continuous search and curiosity. Watch and learn more from product management expert, Mihaela Draghici.

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Youโ€™re Frustrated Because You Have an Alignment Problem

The Product Coalition

Itโ€™s Tuesday morning. You have just finished your weekly sync meeting with your โ€œ Letโ€™s-build-this-awesome-feature-and-move-fast โ€ team and are planning for your executive overview later in the afternoon. Youโ€™re feeling good about the plan, the requirements, the backlog, you even have some pre-liminary data to support the approach. Itโ€™s go time. Itโ€™s Tuesday afternoon.

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The Big Payoff of Application Analytics

Outdated or absent analytics wonโ€™t cut it in todayโ€™s data-driven applications โ€“ not for your end users, your development team, or your business. Thatโ€™s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Learnings from London: What is it like to hold Google in your hand?

Mind the Product

This week, we look back to #mtpcon London 2018. Google at the time just moved to making hardware such as Google Home. In this talk, Ivy Ross, Googleโ€™s VP of Design for Hardware at the time, led a keynote talk on working out what it felt like when you held Google in your hand. [.] Read more » The post Learnings from London: What is it like to hold Google in your hand?

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Intercom named a Strong Performer in Forresterโ€™s 2022 Conversation Automation Solutions New Waveโ„ข

Intercom, Inc.

At Intercom, our mission has always been to make internet business personal โ€“ and we think the key to creating those personal connections between businesses and customers is to facilitate conversational experiences. Thatโ€™s why we are so proud to announce we have been named a โ€œStrong Performerโ€ in The Forrester New Waveโ„ข: Conversation Automation Solutions Q3 2022.

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MAU, WAU, and DAU: Why should we care about โ€˜activeโ€™ users?

Mixpanel

A product without users is like a fish without water. In order for a product to swim (be successful), it has to have users. Of course, what makes a user has changed as the world of digital products has matured. We know these days that merely signing up for an app does not make a user very useful: Leveraging product analytics to measure users who are actively using your product is the way to know whether they drive any potential for revenue, and that’s represented in a time-spanning metric

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402: What problem does a new UI design tool for non-designers solve, plus CX โ€“ with Tarek Slimani

Product Innovation Educators

The value of prototyping for product management. You’ve heard that a picture is worth a thousand words, and perhaps the Lean version, a prototype is worth a thousand meetings. Prototypes help us convey our product ideas and gain critical feedback from customers. Being able to create prototypes quickly is an important capability for product teams.

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Driving Business Impact for PMs

Speaker: Jon Harmer, Product Manager for Google Cloud

Move from feature factory to customer outcomes and drive impact in your business! This session will provide you with a comprehensive set of tools to help you develop impactful products by shifting from output-based thinking to outcome-based thinking. You will deepen your understanding of your customers and their needs as well as identifying and de-risking the different kinds of hypotheses built into your roadmap.

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Giving direction in product with Janna Bastow, Chiedza Muguti, and Nacho Bassino

Mind the Product

This session On Giving Direction as a product manager was one of the themed sessions during MTPEngage Hamburg 2022. A stellar line-up of speakers shared their respective perspectives on how product leaders or product managers provide others with the necessary orientation to pull in one direction. [.] Read more » The post Giving direction in product with Janna Bastow, Chiedza Muguti, and Nacho Bassino appeared first on Mind the Product.

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Best Product Feedback Form Examples For Collecting Customer Feedback In-app

Userpilot

What makes a product feedback form work? It’s the ability to collect customers’ feedback and insights , which gives you a better understanding of how to make a better product. This post discusses what it takes to create good product feedback forms and examples of great ones that you can use as inspiration when building your own. TL;DR. A product feedback form lets you gather user feedback about your product.

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Structuring scaling product teams to prevent silos: A conversation with Productboardโ€™s SVP of Product

ProductBoard

Srinivas Krishnamurti (or SK) has a little thought experiment for you. Imagine you’re a fast-growing startup with three to five teams in place. You give each of them ownership over a key area. You provide them metrics to track their progress. This is all standard practice, but according to Productboard’s SVP of Product, it’s also where the trouble can begin. “Before you know it.