Product Culture

JANUARY 4, 2014

Make my life easier and I will tell my friends. Make my life harder and I will tell everyone. That’s my take-away from this year's raft of nominations for the 2013 Product Powers Hall of Fame & Shame. Hall of Fame. Chromecast, Pocket, FitBit Force and a dozen other products were nominated for Fame, most because they do a great job making things easier for us.

Customer Experience 66

Customer Experience Data Visualization Blog 66

TSIA

JANUARY 10, 2014

In the B2B era, we had no ability to drive customer success at scale because we didn’t have the data and the connection to make that real and affordable. But in the B4B world, all that has changed. And now it's time to seize the untapped opportunity.

B2B 40

B2B Strategy Customer Experience 40

UserTesting

JANUARY 10, 2014

Planetary , a Brooklyn-based digital development ?rm, was tasked with redesigning a client’s mobile app to improve usability. The iOS app, HelloSign , allows users to scan, sign and send documents from their Apple devices. With a little help from … The post Case Study: Planetary Improves App to 5 Stars with UserTesting appeared first on UserTesting Blog.

Document 20

Document Blog Development 20

TSIA

JANUARY 6, 2014

Andreas Weigend, PhD, former Chief Scientist at Amazon.com and current director of the Social Data Lab, recently shared his insights on the untapped power of data with the audience at Technology Services World (TSW) Service Transformations in Las Vegas. Specifically he addressed what we can do to turn our vast amounts of big data into vital business decisions.

Data Visualization 40

Data Visualization Technology 40

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UserTesting

JANUARY 10, 2014

Planetary , a Brooklyn-based digital development ?rm, was tasked with redesigning a client’s mobile app to improve usability. The iOS app, HelloSign , allows users to scan, sign and send documents from their Apple devices. With a little help from … The post Case Study: Planetary Improves App to 5 Stars with UserTesting appeared first on UserTesting Blog.

Document 20

Document Blog Development 20