Sat.Sep 04, 2021 - Fri.Sep 10, 2021

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Three Qualities of Great Product Roadmaps

Roman Pichler

Listen to this article: [link]. Goal-oriented (a.k.a. Outcome-based). Traditionally, product roadmaps are output-focussed plans that map features like registration, search, and reporting onto a timeline. Such a roadmap essentially states when a piece of functionality will be delivered. This can be reassuring for customers and stakeholders, as the individuals believe that they know when their features will be delivered.

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Selling Problems (and Then Solutions) Instead of Philosophy

Mironov Consulting

(this builds on my June difficult discussions post) As good product folks, we know that customers must recognize a problem before they consider buying our solution. Companies that don’t have supply chain issues (or think they don’t) are not in the market for ERP systems. Organizations that don’t think they are hacking targets don’t invest … Selling Problems (and Then Solutions) Instead of Philosophy Read More ».

Marketing 136
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Metrics That Matter for Product Managers

The Product Coalition

As Product Managers, it is important for us to start thinking about the measures of success for each initiative upfront. Continue reading on Product Coalition ».

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Trailblazing Women in Product Management: Nicole Francis, Director of Product Management at Paycor

280 Group

For our next installment of the Women in Product Management Series, I interviewed Nicole Francis, Director of Product Management at Paycor. View the full list of this blog interview series to learn the stories of more women product leaders. How did you get into product management? I initially worked in retail, so Paycor was my first career position.

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Use Cases for Apache Cassandra®

There’s a good reason why Apache Cassandra® is quickly becoming the NoSQL database of choice for organizations of all stripes. In this white paper, discover the key use cases that make Cassandra® such a compelling open source software – and learn the important pitfalls to avoid. From understanding its distributed architecture to unlocking its incredible power for industries like healthcare, finance, retail and more, experience how Cassandra® can transform your entire data operations.

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Why You Should Use Mobile Surveys to Drive Customer Engagement and Product Feedback

Alchemer Mobile

Mobile surveys are powerful in understanding sentiment, but only if they’re shown at the right place and time within the app, to the right consumer segment. Through mobile, short surveys with specific asks (like feedback on a new feature) are effective and efficient. “Surveys are the only qualitative source of info we really have about our customers—they are invaluable.

More Trending

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Three Qualities of Great Product Roadmaps

Roman Pichler

Listen to this article: [link]. Goal-oriented (a.k.a. Outcome-based). Traditionally, product roadmaps are output-focussed plans that map features like registration, search, and reporting onto a timeline. Such a roadmap essentially states when a piece of functionality will be delivered. This can be reassuring for customers and stakeholders, as the individuals believe that they know when their features will be delivered.

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Scaling product and design teams is not just about hiring

Mind the Product

When working in early growth stage companies, being able to scale your teams quickly enough is a key element in keeping the human workforce aligned with advancement levers. Hiring might be the first thing to come to mind, right? But hiring is only part of the solution. [.] Read more » The post Scaling product and design teams is not just about hiring appeared first on Mind the Product.

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The Customer Experience That Matters Most

The Product Coalition

Customer experience isn’t just for products. As an employee, you provide customer experience to your manager, your colleagues, and your own employees. Is it a great one? Here are a few points to consider. Photo by Sharon McCutcheon from Pexels When I was 16 years old I used to babysit my neighbors’ kids. They usually went out on Thursdays and always booked with me a few weeks in advance.

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Give your support team more input with this decision-making framework

Intercom, Inc.

Is your support team craving more involvement in decision making? There are lots of good reasons why you should try to involve your employees in decision making when possible. From improving team morale and satisfaction to getting new perspectives that can drive business growth, giving your team greater visibility and input into decisions that affect their work has benefits for everyone.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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Product Love Podcast: Lawrence Huang, VP of Product at Cisco Meraki

ProductCraft

On this episode of Product Love, I sat down with Lawrence Huang, the VP of Product at Cisco Meraki. Cisco Meraki creates technologies to optimize IT experiences, secure locations, and seamlessly connect people, places, and things. Lawrence oversees the product management team, but that also includes an org called “product enablement.” The product enablement team.

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A case study: Cultivating collaboration across large product organisations

Mind the Product

I recently was asked to share some thoughts on how you can cultivate a culture of collaboration across a product organisation where multiple teams are all working on their own products and risk becoming siloed. Whilst teams being independent and able to move fast is a good thing, this can result in different parts of [.] Read more » The post A case study: Cultivating collaboration across large product organisations appeared first on Mind the Product.

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Challenges of A B2B Product Manager

The Product Coalition

B2B product managers face a lot of challenges that are specific only to the B2B space. Continue reading on Product Coalition ».

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Webflow’s Maggie Hott on building a scaleable sales team from the ground up

Intercom, Inc.

When it comes to launching sales teams in hyper-growth startups, few people have walked the walk as much as Maggie Hott. Despite attending university at Santa Barbara, not too far from the mecca of tech that is Silicon Valley, Maggie never thought she would end up working in technology. She “stumbled” into it, as she told us, first as one of the earliest sales hires of Eventbrite, where she stayed for four years, and then into Slack in early 2015 as the first sales rep in the Bay Area.

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How to Deliver a Modern Data Experience Your Customers Will Love

In embedded analytics, keeping up with the pace of innovation is challenging. Download Qrvey's guide to ensure your analytics keep pace so you can solve your user's biggest challenges, delight them, and set your product apart from the competition. The guide outlines how to use embedded analytics to: Increase user satisfaction Go to market faster Create additional opportunities to monetize your product It also shares what to look for to ensure your embedded analytics are keeping up with the lates

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Advice for the Pre-Product/Market Fit Days — This Founder’s Playbook for Pivoting with Purpose

First Round Review

CEO Tara Viswanathan shares her biggest lessons from the early years of building Rupa Health — including how to pivot your way into the right product and build the winning team.

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Looking at the bigger picture by Rita Cervetto

Mind the Product

As a product manager, you don’t want to only see part of something and use that information to make your decisions. In this ProductTank Edinburgh talk, Rita Cervetto, service design lead at Kaluza provides some insights on the benefits of service mapping in product discovery and how this can help you see the bigger picture. Watch [.] Read more » The post Looking at the bigger picture by Rita Cervetto appeared first on Mind the Product.

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Glamorous Grandmas of Instagram?—?A Top Influencer Marketing Trend You Don’t Want To Miss

The Product Coalition

Glamorous Grandmas of Instagram?—?A Top Influencer Marketing Trend You Don’t Want To Miss Are you sure you understand what “the old” means? Before answering, just check this list of unbelievably cool Instagram influencers over 60 years old. Source: RODNAE Production on Pexels Life after 60 years old reimagined. It might be adventurous, stylish, and creative.

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How CS Ops Drives Market Valuation

Gainsight

Organizations create Customer Success teams to increase Net Revenue Retention, and we’ve recently published research showing that NRR drives valuation. But, then, organizations find that the baseline impact of simply having a CS team eventually plateaus–your NRR stagnates. Organizations create dedicated roles to continuously improve CS functions to improve NRR or reduce costs by scaling up your customer base with the same CS headcount.

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From Whims to Wins: How a Customer-Centric Portfolio Transforms Product Strategy

Speaker: John Mansour - President, Product Management University

You know that sinking feeling. You’ve come up with a winning product strategy, everyone’s on board and energized, and you’re halfway down the path to execution only to have it submarined by something someone convinced your leadership was more strategic! It’s a scenario that’s all too familiar, and it exemplifies one of the biggest struggles with individual product strategies.

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The Hybrid Work Model is Changing How Teams Work

CardBoard

What is the Hybrid Work Model –. Over the past year the Hybrid Work Model has become a hot topic at companies across the world. With a new generation of talent flooding the market, they also bring with them a progressive approach to work. Equally, the pandemic has drastically changed the landscape of how teams communicate, connect, and collaborate requiring tools like online whiteboards.

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A product manager’s guide to customer development

Mind the Product

The Customer Development framework was developed by Steve Blank as part of the Lean Startup methodology. But what is it? Who’s involved and what are the secrets to success? We spoke to Steve himself to find out. Discover the answers to these questions and some simple dos and don’ts. In brief Customer development uses many [.] Read more » The post A product manager’s guide to customer development appeared first on Mind the Product.

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What Are AI-Powered Contact Lenses? How Does It Work?

The Product Coalition

Artificial intelligence or “AI” is human intelligence possessed by a machine. It needs machine learning and components of AI to work. AI is highly used in many sectors for the management of the work and operating the work more efficiently. AI technology is commonly used in phones, computers, and wearable devices. The application of AI can now be seen in contact lenses.

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Debunking UX Research Myths with Zach Schendel of DoorDash

UserInterviews

A research pro who has led teams at Unilever, Netflix, and DoorDash debunks some of the most common UX research myths he’s come up against.

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Lessons Learned in PostgreSQL®

In today's digital landscape, the threat of ransomware demands proactive defense. This paper, inspired by a real PostgreSQL® database incident, offers vital strategies for effective mitigation. Instaclustr expert Perry Clark outlines immediate actions to minimize risks, ensuring a swift response to ransomware threats and protecting critical data assets.

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How to Choose The Right Welcome Page Design For Your Business

Userpilot

Here's a sobering truth: an attractive welcome page design can sometimes be the difference between a customer quitting your app on Day 1 or becoming a long-term brand advocate. Your welcome page is the first thing your potential customers see after signing up from your landing page, and, as is the case offline, that first impression matters a lot.

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How data can help cross-functional teams focus and align by Agata Bugaj

Mind the Product

In this #mtpcon Digital Americas, sponsored by Fullstory, Agata Bugaj, Fullstory’s VP product, explores the power of Digital Experience Intelligence in creating — and strengthening — the connective tissue between different parts of your organization. Agata provides some sanity-saving ways data can help keep cross-functional teams focused and aligned.

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The Product Leader’s Role in Helping Teams Succeed With OKRs

The Product Coalition

3 responsibilities and 4 process steps where they can add great value to achieve high-quality objectives Photo by Bit Cloud on Unsplash For some reason, OKR planning in most companies is a stressful moment that we go through each quarter. We need to consider myriads of inputs, definition sessions, and cross-team alignments to create high-quality OKRs for our team.

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Top 5 Observational Research Best Practices

BrainMates

“What people say, what people do, and what people say they do are entirely different things.” – Margaret Mead. Observation is an important part of mixed methods user research. Whether observing people using a technology or system in the workplace, at home, or out in public, it can provide insights not available in quantitative data. As reliable and valid as hard metrics often are, they can also mislead when human dynamics interplay in unexpected ways.

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Innovation Systems: Advancing Practices to Create New Value

As technology transforms the global business landscape, companies need to examine and update their internal processes for innovation to keep pace. Ultimately, organizations will have to improve the velocity of innovation by creating repeatable processes that support ideation, exploration, and incubation, essential to capturing an idea’s full value.

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What Is A Product Tour And How Do You Build One Code-Free?

Userpilot

If you're building a product tour for the first time, it's hard to know where to start. You want an onboarding process that matches your brand values, respects the needs of multiple user groups, is intuitive to follow, AND that ultimately ends up making you money! Just the thought of creating something like that from scratch is probably enough to make you dizzy with anxiety.

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SUNDAY REWIND: The world is colorful, so why shouldn’t our users be?

Mind the Product

Companies are beginning to realise the benefits of diverse teams. However, have product managers caught on to the same trick when connecting with users? In this weeks’ Sunday Rewind, we go all the way back to #mtpengage Hamburg 2018, where product director at Xing, Mirja Bester, shared how she thinks that by making diversity a key [.] Read more » The post SUNDAY REWIND: The world is colorful, so why shouldn’t our users be?

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The Ultimate Localization Platform Comparison

The Product Coalition

How to Choose the Perfect Tool for Your Project It used to be that when developers needed something translated, they had to send the translator an Excel file to work with?—?not exactly convenient. Later, translators began working with CAT (computer-assisted translation) tools, such as Trados or MemoQ, which was a big step forward. To this day, CAT tools remain an ideal option for long-term projects that require a custom setup, but they are still too ponderous and inflexible for Agile projects.