Sat.Feb 22, 2025 - Fri.Feb 28, 2025

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Consumers want to be heard – how omnichannel feedback helps you tune in

Alchemer Mobile

This post references out latest e-guide, Customer Feedback is Everywhere: The Ultimate Guide to Omnichannel Feedback Collection . You can read the full (and free) e-guide, here ! Organizations that rely on a single-channel feedback approach may overlook valuable insights. These missing insights are crucial for understanding customer needs and expectations.

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10 Experts On The Right Steps To Product Iteration

Arkenea

You’ve got your product out in the market. Now’s the time to iterate. But, it’s usually challenging to assess what’s the right way to go about it – how much of iteration should be that from user feedback versus founder’s vision for the product? And, how do you also tell the difference between what feedback to incorporate?

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Strategy Blocks: An operator’s guide to product strategy

Lenny Rachitsky

👋 Welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. For more: Lennybot | Podcast | Courses | Hiring | Swag Subscribe now Annual subscribers get a free year of Perplexity Pro, Notion, Superhuman, Linear, and Granola , along with access to the entire 5-year back catalog and a thriving members-only Slack community.

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AI Evals for Product Managers: Explained

NextBigWhat

AI evaluations are essential for product managers to ensure the reliability, ethics, and effectiveness of AI systems. By assessing elements like accuracy, bias, and transparency, these evaluations mitigate risks and enhance user trust. Implementing structured evaluations supports strategic decision-making, aligning AI integration with business goals and compliance standards, ultimately safeguarding product success.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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User Session Analysis: How to Decode Behavior in Context

Userpilot

Behind every click, scroll, and pause, there’s a story. Are you interpreting it correctly? A high bounce rate might seem like lost interest, but what if users left because they couldnt find what they needed? While a lengthy session could indicate strong involvement, it could signal frustration from confusing navigation. Quantitative data alone doesn’t reveal intent, only outcomes.

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30 Essential Product Discovery Questions to Uncover User Needs

Usersnap

The key isnt just understanding users but unlocking insights that lead to solutions they cant live without. Product discovery is critical in identifying workflows, pain points, and user goals that shape successful products. Asking the right product discovery questions helps uncover the deeper needs driving user behavior and expectations. Without a clear understanding of these factors, products risk failing to meet real-world demands.

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#HowIPM Repeat What You are Working On & Repeat

The Product Guy

Charles Roels, Head of Product at a newly founded “Stealth Startup”and a dedicated scuba diver shares a simple but powerful way to ensure alignment across teams: ask one key question. “Can you describe, in your own words, what you think were working toward?” [link] [link] “How I PM” is a series where product managers, of all levels and experiences, share tips and tricks on their approach to product management.

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From Café Menus to SaaS Roadmaps: Sahara Muradi’s Journey into Product Management

Productside

How It All Started: A Childhood Rooted in Product Thinking Nicole: Welcome, Sahara. Lets start with how you got into Product Management. Sahara: I feel like Ive been in Product Management since I was a child! My parents owned a caf, and as an entrepreneurial family, we kids all pitched in. My job was creating. The post From Caf Menus to SaaS Roadmaps: Sahara Muradi’s Journey into Product Management appeared first on Productside | Product Management Courses & Training.

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Designers are using AI all wrong

UX Planet

How AI can bridge the communication gap by shifting from automation to collaboration Photo by Brett Jordan on Unsplash Theres endless talk about how designers should use AI. It can speed up research, generate mockups, or even write front-end code. But thats not the real opportunity. The hardest part of design isnt designingits explaining design decisions to people who dont think like designers.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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How to use conflict to solve product problems – Yorai Gabriel (Author, The Innovators’ Drama)

Mind the Product

In this week’s conversation on The Product Experience podcast, Yorai Gabriel discusses the concept of ‘drama’ in the context of innovation and product management. He explores how drama arises from tensions and conflicts within teams, particularly in diverse and creative environments. Gabriel highlights the importance of understanding these dynamics to turn drama into a productive Read more » The post How to use conflict to solve product problems – Yorai Gabriel (Auth

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The Rise of Product Ops—Streamlining Processes for Product Teams

The Product Guy

In this episode of “Product Excellence: Insights from Award-Winning Leaders | Strategies for Success,” Drew Falkman dives into the growing field of product operations (product ops). Drew explains how product ops focuses on operationalizing product management processes and data to remove inefficiencies and improve collaboration across teams.

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Navigating M&A Like a Pro with Brian Fugere 

Productside

In this episode, Rina Alexin chats with Brian Fugere , a product veteran whos led M&A strategies at Symplr and beyond. They dive into the good, bad, and downright shocking sides of acquisitionscovering why some deals fail, how to avoid due diligence pitfalls, and tips for making cultural integration actually work. Whether youve been through M&A chaos or are bracing for your first, this episode is packed with hard-earned wisdom.

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Diversity, Inclusion, and Belonging: The Foundation of Building for Everyone

Ronke PM

Table of Contents What Happens When We Prioritize Diversity in Product Management Diversity, Inclusion, and Belonging is Product Leadership The Changing World Demands Inclusive Products Intentional Hiring Creates Better Products Neurodiversity is a Strength, Not an Afterthought Fostering Belonging Through Leadership and Mentorship Inclusive Products Win Diversity is inevitable.

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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Why thinking commercially is now an essential skill for product managers

Mind the Product

Its a cry you hear from product leaders all over Europe – product people need to improve their commercial skills. They should be able to understand and navigate the business, financial, and market dynamics of a companys success so that they can make decisions to maximise revenue, profitability, and market growth all the while aligning Read more » The post Why thinking commercially is now an essential skill for product managers appeared first on Mind the Product.

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Letting Go of Perfectionism—Learning to Prioritize in Product Management

The Product Guy

In this episode of “Product Excellence: Insights from Award-Winning Leaders | Strategies for Success,” David Clements highlights the difficulties of managing communication between onshore and offshore teams using collaborative tools like Jira, Confluence, Slack, and Google Suite. David discusses how the lack of integration between these tools can lead to confusion, outdated information, and miscommunication, and he offers insights into improving workflow synchronization for remote te

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How I Use Session Replay as a Product Manager (+My Top Tips)

Userpilot

Data is great, but it doesnt tell you everything you need to know. As a product manager, you need to go beyond numbers and dig into how users are actually moving around in your product. Thats why session replays are an irreplaceable part of my toolkit. Over the years, Ive used session replays to catch friction points, troubleshoot bugs, refine onboarding flows, and much more.

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Embracing Diversity is Product Management

Ronke PM

Table of Contents The Role of Diversity in Product Management What is Diversity and Inclusion in the Workplace? Why EDI Matters in Product Management How Diversity Strengthens Product Management Without diversity, there is no innovation or creativity. Diversity and inclusion are not just moral imperatives; they are business imperatives. To build influential people and products, organizations, leaders, and employees must actively champion diverse talent.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Hiring trends, Duolingo, and DeepSeek: February’s top product management reads

Mind the Product

The month of February is all about settling into the year ahead after the January blues. In February, we published a range of content on Mind the Product to help you do exactly that, from Product Strategy to keeping you informed of what was happening in the technology space. Curious to see what captured the Read more » The post Hiring trends, Duolingo, and DeepSeek: February’s top product management reads appeared first on Mind the Product.

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Trust: The Feature That Will Define Product Success in 2025

The Product Guy

In 2025, customers wont just buy productstheyll choose the ones they trust. With privacy concerns, AI-driven decisions, and increasing competition, trust is becoming the ultimate differentiator for PMs who want to build lasting customer relationships. So, how can product managers proactively build and protect trust in their products? In our latest Patreon-exclusive article , part of the Roadmap to Mastery Collection , we explore: Why trust is now a product featurenot just a brand value.

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Aligning Your Sales-to-CS Handoff in the Age of AI

Gainsight

There is no such thing as a dumb question. I disagree. Take this question I asked a customer in a CS kickoff call: Can you walk me through the business outcomes you hope to achieve with our product? Or worse: Just confirming, did you buy the standard or the premium package? I wasnt incompetent. Its just that our Sales-to-CS handoff was broken. CS wasnt looped into deals before closed, CRM notes were threadbare, and there was no Gainsight.

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How Can Product Leaders Drive Revenue Growth Through Strategic Account Expansion?

Userpilot

The goal of account expansion is simple: maximizing revenue. But solving this puzzle varies depending on who you ask: For product teams, it can be challenging to generate expansion revenue directly. For sales teams, its a struggle to close without having relevant data or contacts. For customer success managers, doing whats best for the customer and reaching expansion quotas is conflicting.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Embracing diversity is product management

Mind the Product

Diversity and inclusion in product management drive innovation, foster creativity, and enhance customer trust, leading to more impactful and competitive products. Read more » The post Embracing diversity is product management appeared first on Mind the Product.

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The Year Soft Skills Define Product Management Success

The Product Guy

With AI automating workflows and tools making data analysis seamless, what will truly set product managers apart in 2025? Soft skills. While technical skills are still essential, the ability to influence, negotiate, tell compelling stories, and lead with empathy is now a critical differentiator. PMs who master soft skills will be the ones who align teams, drive strategy, and build products that truly make an impact.

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ONE THING on Dangerous and Powerful

Product Culture

Your most powerful stakeholders can be dangerous if your interests are not aligned. They can hamper your progress merely by sending resources elsewhere. Worse, if actively opposing you, they can send your product to an early grave. To gain their support, establish a link between your work and their focus. Gain alignment by showing them how your work will make their plans successful.

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Top Product Manager Roles at Data-Driven Companies (+Candidate Spotlight)

Userpilot

Finding the right opportunity or the perfect candidate can be challenging in todays competitive market. Thats why Ive curated a list of three top product manager openings at data-driven companies, along with standout candidates who are ready to make an impact. Whether youre hiring or job hunting, this roundup is designed to save you time and connect you with the best options available.

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Build Your Best Product Strategy: An Action Plan You Can Start Now

As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.

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Beyond launch metrics: Two case studies in crafting A/B tests

Mind the Product

Learn key A/B testing pitfalls and best practices in e-commerce CX through real-world case studies, ensuring effective experiment design for impactful customer experiences. Read more » The post Beyond launch metrics: Two case studies in crafting A/B tests appeared first on Mind the Product.

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Behavioural Science and Strategy Alignment

The Product Coalition

In this episode of the Product Coalition podcast, Jay Stansell interviews Jared Peterson, a behavioral scientist and co-founder of Nuance Behavior. They explore the intersection of behavioral science and product strategy, discussing key concepts such as motivation, decision-making, and user engagement.

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The Case of the Disappearing Users During Onboarding

Amplitude

Wondering why users vanish during onboarding? Read Romain Finot's journey to find his missing users.

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