Sat.Oct 13, 2018 - Fri.Oct 19, 2018

“What Do You Do Again?” – Tips to Explain the Product Manager Role

280 Group

“What Do You Do Again?” ” As a Product Manager you’ve probably heard this one more times than you can count. One of the common challenges with Product Management is that co-workers and other departments in your organization don’t know what a Product Manager does. They have either never worked with Product Management before, or have a misperception of what Product Managers do from another company.

Connecting the dots for insights with Design Thinking


Deepa Bachu, the CEO and Cofounder of Pensaar spoke at the ProductGeeks Conference 2018 on the design thinking process that has enabled her to work with the leading firms of the day.

How do you Make Product Management Work Effectively in a Distributed Team?

Mind the Product

Ever since the shift towards agile practices, product teams have hung on to a set of core attributes, which range from cross-functional, to customer-centric, all the way up to iterative and independent. But there’s one aspect which should vanish from this list of must-haves: co-located.

Product Management like a Golf Swing

The Product Bistro

One day, I was musing about the job of product manager, and what differentiates a good product manager from an okay one, and an analogy sprung to mind. Think about a golf swing. There is the addressing of the ball, the back swing, the forward swing, and ultimately the follow though. When you are teaching […]. product management essentials

The 5 Levels of Analytics Maturity

Basic dashboards used to be enough to thrill end users. But over time, modern capabilities have emerged—and bare-minimum features are no longer cutting it. How have analytics changed? And where do your BI offerings fall? Find out sophisticated ways to future-proof your application. Brought to you by Logi Analytics.

Women in Product Management: Louise K. Allen, SVP Product Management and Solutions Marketing at Planview

280 Group

For our next installment of the Women in Product Management Series I interviewed Louise Allen, SVP Product Management and Solutions Marketing at Planview. To read the entire series on Women in Product Management make sure to sign up for our newsletter. How did you get into Product Management? I went to school at Trinity University in San Antonio to play tennis and played professionally for 11 years after I graduated from college.

What’s in Your (Growth) Product Stack?


Tech stacks are like ice cream flavors – everybody has their favorite. Even within roles and functions, bitter arguments erupt about which email, collaboration, or product management tool is best.

More Trending

Product Managers Start To Understand The Power Of Online Reviews

The Accidental Product Manager

It turns out that people read online reviews before making a purchase Image Credit: Wies van Erp. When the customers for your product go looking for products online, how do they decide which one they are going to buy?

Are You Just Building “Faster Horses”?

Clever PM

Most Product Managers have, at one time or another, heard the apocyphal quote often attributed to Henry Ford, “If I asked my customers what they wanted, they’d have said a faster horse.” ” And when we hear the line, we laugh because there’s no way that we would do such a thing — the “faster horse” is […]. Product Management Agile Bad PM Culture Definitions Good PM Leadership Organization PM Problem Solving Roles

The agile office: what can Agile teams learn from the history of workspaces

Few architectural terms carry such emotional significance as “corner office” and its less popular associate, the “cubicle”.

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Creative Selection by Ken Kocienda

Sachin Rekhi

I've long believed that the most innovative products are built by teams who innovate on the very process by which they develop those products. And it's why I've always been a student of companies that consistently deliver innovation to the market.

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.

Measuring ideas based on customer benefit in Design Thinking


Deepa Bachu, the CEO and Cofounder of Pensaar spoke at the ProductGeeks Conference 2018 on the design thinking process that has enabled her to work with the leading firms of the day.

My Journey as an Interviewer: From Refugee Status Determination to User Research

Generation Focus

Most people will at some point in their lives either be interviewed or interview someone else. We could also probably tell a story a two about an interview that didn’t go the way we had hoped.

Microcopy Matters – How We Improved Our UX Writing and You Can Too

UX Studio

We all struggle to phrase specific thoughts or instructions. But if your user doesn’t get you, all is lost. We give you our story: how we improved our microcopy and tips on how you can too. For example, designers naturally want to create nice, usable products. Usually, they draw a detailed wireframe, test it a couple of times and at the end give it a fancy UI. They think in pixels and communicate with users in a visual language.

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TEI 198: How product managers can influence the next generation of innovators – with Kyle Markland

Product Innovation Educators

Having fun, making friends, and learning along the way. I have a special episode for you. I believe that as product managers and innovators, we have a responsibility to help prepare the next generation of innovators. I’ve explored this topic in a few past episodes and it is time to do it again.

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5 Early Indicators Your Embedded Analytics Will Fail

Many application teams leave embedded analytics to languish until something—an unhappy customer, plummeting revenue, a spike in customer churn—demands change. But by then, it may be too late. In this White Paper, Logi Analytics has identified 5 tell-tale signs your project is moving from “nice to have” to “needed yesterday.". Brought to you by Logi Analytics.

Product Love Podcast with Pendo’s Eric Boduch

Mironov Consulting

Pendo’s Product Craft podcast series includes conversations with a range of product leaders. Eric Boduch , Pendo founder, hosted this 45 minute conversation with me.

5 apps to power faster resolutions with Answer Bot

Inside Intercom

Last week, we released our intelligent bot, Answer Bot , which helps you provide instant resolutions to customers by automating answers to their common questions.

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How do you Implement Effective Product Experimentation?

Mind the Product

As product managers, our job is to determine what matters most to our customers. At any given time, there could be 100 really great ideas that need implementing, but realistically we can only complete two or three per month. We have to ask ourselves: which three do we build? How deep do we go? And how much time should we spend iterating on a product that launched last month versus moving onto something new?

Product Love Podcast: Rich Mironov, CEO of Mironov Consulting


This week on the Product Love podcast, I chatted with Rich Mironov, the CEO of Mironov Consulting, and an all-around product guru. Rich has been practicing product management since the 80’s.

Why “Build or Buy?” Is the Wrong Question for Analytics

Every time an application team gets caught up in the “build vs buy” debate, it stalls projects and delays time to revenue. There is a third option. Partnering with an analytics development platform gives you the freedom to customize a solution without the risks and long-term costs of building your own. Learn when and why it makes sense to build, buy, or take a combined approach to embedded BI. Brought to you by Logi Analytics.

Crafting Stellar Product Process with John Cutler

The Product Coalition

John and I talk trust, process, and customer communication ahead of his talk at this year’s Split Decisions conference John Cutler is a Product Evangelist at Amplitude. Previously, he’s served in various product roles at Zendesk and Pendo.

Story of a portrait: how we create our Intercomics

Inside Intercom

When you think of Intercom, you probably think of software, our Messenger, perhaps this blog. You probably don’t think of comics, but for many Intercom staff, the “Intercomic” has become a coveted part of their job here, a very personal marker of progress and belonging. Let me explain. To celebrate each year that someone is with the company, we create a portrait to mark the occasion.

Why should you use Gated Content to Boost your B2B Conversions?


Generating leads from content marketing is a key cornerstone for business success. Content marketers spend lots of time and resources in putting together their content strategy- the content types and topics they’ll cover including its projected reach, the promotions etc. Content Marketing

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Dear Strategy: 065 Analyzing Competitors in the Technology Space

Dear Strategy

New Study: 2018 State of Embedded Analytics Report

Why do some embedded analytics projects succeed while others fail? We surveyed 500+ application teams embedding analytics to find out which analytics features actually move the needle. Read the 6th annual State of Embedded Analytics Report to discover new best practices. Brought to you by Logi Analytics.

UI/UX Articles and Interesting Tidbits of the Week

The Product Coalition

October//12//2018 Here are some interesting finds on UI/UX of the week! link] User Interviews. Another pertinent article from the Nielsen Norman Group, focused on User Interviews. The article goes into details regarding the differentiation between user interviews and usability testing.

Going on tour: How we spread engineering knowledge and culture across Intercom

Inside Intercom

Large engineering organizations face a common problem – different teams working on different parts of a product can end up having specific domain knowledge, and even specific cultures, that can lead to silos.

Listen to Agile for Humans with Ryan Ripley and Gil Broza

Johanna Rothman

Ryan Ripley, host of Agile for Humans, interviewed Gil Broza and me in AFH 102: The Influential Agile Leader. Oh, we had fun! We spoke about the workshop I lead with Gil, the Influential Agile Leader. We also spoke about the conversation Gil and I will lead this coming Wednesday, Oct 17, noon Eastern. If you’re interested, sign up at that link. I always have a blast talking with Ryan, and this time was no exception.

Dear Strategy: 065 Analyzing Competitors in the Technology Space

Dear Strategy

Dear Strategy: “What are the strategies that a Tech Product Manager can use to predict competitive movements, innovations, and/or changes in business strategy?”. . Way back in Episode 36 , I talked extensively about analyzing competitors, and even gave some tools that you might want to use to perform such a task. So, I would definitely recommend that you go back and refer to that episode if you have a chance.

5 Product Traps - And Better Paths

Speaker: Johanna Rothman, Management Consultant, Rothman Consulting Group

Is your agile team overloaded with feature requests, with no time for discovery? Do your roadmaps read like impossible wish lists? Well, you’re not alone. It may seem impossible now, but what if we said that with a few changes, you could be meeting deadlines with the ability to predict progress with accuracy, be happy with your progress against the roadmap, and be making time for near-continuous discovery? Johanna Rothman has seen this all too often across many different organizations. She will take us through five common traps that agile product teams fall into – and likely you are in several of those traps right now. And good news - she has ways to avoid them!

This Week in Product – Oct. 19, 2018


What’s Your Data For? We’ve published so many pieces on the importance of being data-driven (ICYMI check out this one), and it seems at this point that a commitment to data is a part of every PMs job. But increasingly, I’m having conversations with product people who are questioning “data for the sake of data.” ” The post This Week in Product – Oct. 19, 2018 appeared first on ProductCraft by Pendo. Perspectives


How to keep KPIs meaningful for your customer support team

Inside Intercom

“If you can’t measure it, you can’t manage it,” as Peter Drucker put it. But that approach doesn’t just apply to your supply chain management, revenue or churn rates – most fundamentally, it also applies to people and our performance. People are all unique, and our performance can vary from hour to hour, never mind from day to day. Measuring that is inherently messy and difficult, which is why crafting effective KPIs for people’s performance is so challenging. What are KPIs?

Should Product Managers Be Measured on Retention?

ProductCraft Debates

Figuring out the best KPIs for your product is not an obvious task – but even more complicated is measuring how your PMs are performing. Should the two be tied to each other? If your customer base is growing, can PMs take credit for that? Probably, although less directly than sales and marketing. But if your customers. The post Should Product Managers Be Measured on Retention? appeared first on ProductCraft by Pendo

5 popular mind map types to help your creative thinking


Here at RealtimeBoard, we are building the #1 visual collaboration platform to help you with any visualization task. One of the most effective ways to structure thoughts and organize the flow of ideas is to map them on a canvas. Thanks to recent updates, RealtimeBoard now supports not only diagram mapping, but also automated mind […]. The post 5 popular mind map types to help your creative thinking appeared first on RealtimeBoard Blog

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UX and Design Tips for Better Dashboards: Product Manager Laura Klein Explains How to Improve Your Analytics

Speaker: Laura Klein, Principal at Users Know and Author of UX for Lean Startups

No one makes poorly designed products on purpose. And yet we have so many of them in our lives. That's why Laura Klein, product manager and UX designer, has a set of tips to help application teams improve their embedded dashboards and reports.