Sat.Oct 13, 2018 - Fri.Oct 19, 2018

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“What Do You Do Again?” – Tips to Explain the Product Manager Role

280 Group

“What Do You Do Again?” As a Product Manager you’ve probably heard this one more times than you can count. One of the common challenges with Product Management is that co-workers and other departments in your organization don’t know what a Product Manager does. They have either never worked with Product Management before, or have a misperception of what Product Managers do from another company.

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Connecting the dots for insights with Design Thinking

NextBigWhat

Deepa Bachu, the CEO and Cofounder of Pensaar spoke at the ProductGeeks Conference 2018 on the design thinking process that has enabled her to work with the leading firms of the day. In this part of her talk, Deepa speaks about the ‘Insight’ stage of her design thinking process -part of 4 non-linear stages – […]. The post Connecting the dots for insights with Design Thinking appeared first on NextBigWhat.

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How do you Make Product Management Work Effectively in a Distributed Team?

Mind the Product

Ever since the shift towards agile practices, product teams have hung on to a set of core attributes, which range from cross-functional, to customer-centric, all the way up to iterative and independent. But there’s one aspect which should vanish from this list of must-haves: co-located. In this first of two posts, I look at how you might approach remote product management, while my next post will examine some of the tools that you can take into your everyday working to help make remote product m

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Product Management like a Golf Swing

The Product Bistro

One day, I was musing about the job of product manager, and what differentiates a good product manager from an okay one, and an analogy sprung to mind. Think about a golf swing. There is the addressing of the ball, the back swing, the forward swing, and ultimately the follow though. When you are teaching […].

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Women in Product Management: Louise K. Allen, SVP Product Management and Solutions Marketing at Planview

280 Group

For our next installment of the Women in Product Management Series I interviewed Louise Allen, SVP Product Management and Solutions Marketing at Planview. To read the entire series on Women in Product Management make sure to sign up for our newsletter. How did you get into Product Management? I went to school at Trinity University in San Antonio to play tennis and played professionally for 11 years after I graduated from college.

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How to keep KPIs meaningful for your customer support team

Intercom, Inc.

“If you can’t measure it, you can’t manage it,” as Peter Drucker put it. But that approach doesn’t just apply to your supply chain management, revenue or churn rates – most fundamentally, it also applies to people and our performance. People are all unique, and our performance can vary from hour to hour, never mind from day to day. Measuring that is inherently messy and difficult, which is why crafting effective KPIs for people’s performance is so challenging.

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How do you Implement Effective Product Experimentation?

Mind the Product

As product managers, our job is to determine what matters most to our customers. At any given time, there could be 100 really great ideas that need implementing, but realistically we can only complete two or three per month. We have to ask ourselves: which three do we build? How deep do we go? And how much time should we spend iterating on a product that launched last month versus moving onto something new?

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Getting Ahead in Product Management

The Product Guy

You’ve become a product manager, but now what? How do you progress your career, and what are you doing it for? This talk goes over how to turn an unimportant (but ok) project into a shining example for the company, and your career with it. In a recent live stream from one of our mentors of The Product Mentor , Felix Sargent, lead a conversation on this topic.

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Creative Selection by Ken Kocienda

Sachin Rekhi

I've long believed that the most innovative products are built by teams who innovate on the very process by which they develop those products. And it's why I've always been a student of companies that consistently deliver innovation to the market. It's no wonder I loved reading The Everything Store sharing the story of Jeff Bezos growing Amazon to the e-commerce juggernaut that it is today.

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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Story of a portrait: how we create our Intercomics

Intercom, Inc.

When you think of Intercom, you probably think of software, our Messenger, perhaps this blog. You probably don’t think of comics, but for many Intercom staff, the “Intercomic” has become a coveted part of their job here, a very personal marker of progress and belonging. Let me explain. To celebrate each year that someone is with the company, we create a portrait to mark the occasion.

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Are You Just Building “Faster Horses”?

Clever PM

Most Product Managers have, at one time or another, heard the apocyphal quote often attributed to Henry Ford, “If I asked my customers what they wanted, they’d have said a faster horse.” And when we hear the line, we laugh because there’s no way that we would do such a thing — the “faster horse” is […].

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Benefits of Challenging Relationships

The Product Guy

As a product manager, product features and strategy are one thing. But, what separates the good from the great is a product manager who excels with people and building the right types of relationships. Here, enjoy listening to a true product management expert’s perspective and check out more great product management information. Enjoy! Jeremy Horn.

Strategy 119
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Why Experiment?

Amplitude

A learning experience is one of those things that says, ‘You know that thing you just did? Don’t do that.’ — Douglas Adams, The Salmon of Doubt. If you’re good at course correcting, being wrong may be less costly than you think, whereas being slow is going to be expensive for sure. — Jeff Bezos, 2016 Letter to Shareholders. “Experimentation” is, at its core, about active learning and value creation.

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How Embedded Analytics Helps Product Managers Exceed Their KPIs

Embedded analytics can help you deliver cutting-edge analytics experiences to your end-users that align with KPIs that are critical to the growth and success of your business. Read this eBook to learn how an embedded analytics platform, like Qrvey, can help PMs exceed the following KPIs: Growing revenue while improving customer retention rate Delivering rapid time to value Earning a high net-promoter score Increasing Gross Margin / Profitability Conversion rate from trial to paid Don’t just meet

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5 apps to power faster resolutions with Answer Bot

Intercom, Inc.

Last week, we released our intelligent bot, Answer Bot , which helps you provide instant resolutions to customers by automating answers to their common questions. One of the unique things about Answer Bot is that not only does it provide specific answers rather than just article suggestions, but those answers can also include apps to power the actions needed to resolve their questions.

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Microcopy Matters – How We Improved Our UX Writing and You Can Too

UX Studio

We all struggle to phrase specific thoughts or instructions. But if your user doesn’t get you, all is lost. We give you our story: how we improved our microcopy and tips on how you can too. For example, designers naturally want to create nice, usable products. Usually, they draw a detailed wireframe, test it a couple of times and at the end give it a fancy UI.

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Here’s Why Your Customer Success Strategy Needs Data Science

Gainsight

All over the world, companies are using data science to cultivate a healthy customer base. However, there are still a lot of questions surrounding this technological advancement. Let’s go on a quick journey to explore three major components of a holistic data science strategy and how these can improve your Customer Success strategies. The Limit Does Not Exist…Yet.

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What’s in Your (Growth) Product Stack?

ProductCraft

Tech stacks are like ice cream flavors – everybody has their favorite. Even within roles and functions, bitter arguments erupt about which email, collaboration, or product management tool is best. Some of this is driven by individual preference, but it also reflects the fact that individuals – even those in the same functional role – The post What’s in Your (Growth) Product Stack?

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Product Managers Start To Understand The Power Of Online Reviews

The Accidental Product Manager

It turns out that people read online reviews before making a purchase Image Credit: Wies van Erp. When the customers for your product go looking for products online, how do they decide which one they are going to buy? As more and more of us become comfortable shopping online, we are starting to look towards people who have bought a product before to tell us if it’s any good.

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Trello’s Product Lead on the Unique Ramp to a 10-Person Product Org

First Round Review

Trello's Nikita Miller has made a specialty of being the fourth product manager, leading teams through that unique transition from scrappy early-stage startup to a company that can scale. Here, she shares three strategies product leaders must implement to bridge that gap and get the most out of rapidly maturing teams.

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Up Change Your Product Management Career

The Product Guy

If you are a great product person looking for a great product job, or vice versa, check out our job board. Thousands of employers across all areas of product, from management to design, from digital to physical, are looking to fill positions from our community. . Each week we highlight some of the recently posted openings. Check out this week’s newest, below….

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My Journey as an Interviewer: From Refugee Status Determination to User Research

Generation Focus

Most people will at some point in their lives either be interviewed or interview someone else. We could also probably tell a story a two about an interview that didn’t go the way we had hoped. These stories usually center around our own performance as the interviewee, but I’m here to tell you that it is just as important, if not more, to be a good interviewer.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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TEI 198: How product managers can influence the next generation of innovators – with Kyle Markland

Product Innovation Educators

Having fun, making friends, and learning along the way. I have a special episode for you. I believe that as product managers and innovators, we have a responsibility to help prepare the next generation of innovators. I’ve explored this topic in a few past episodes and it is time to do it again. So, this episode is about encouraging you and providing you with ideas for helping future innovators.

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Trello’s Product Lead on the Unique Ramp to a 10-Person Product Org

First Round Review

Trello's Nikita Miller has made a specialty of being the fourth product manager, leading teams through that unique transition from scrappy early-stage startup to a company that can scale. Here, she shares three strategies product leaders must implement to bridge that gap and get the most out of rapidly maturing teams.

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Jake Knapp on Making Time (for Ourselves, Products, Customers, and Teams)

Amplitude

Jake Knapp knows a thing or two about product design. He spent a decade at Google and Google Ventures, working on programs and platforms—Gmail and Google Hangouts among them—that are household names today. These days, he’s known as the mastermind behind the “ Design Sprint ”—the now-famous process of bringing a product hypothesis from formulation to tested prototype in just five days—and his bestselling book, Sprint, describes this journey in detail.

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From Refugee Status Determination to User Research: My Journey as an Interviewer

Generation Focus

??Most people will at some point in their lives be interviewed. We could also probably tell a story a two about an interview that didn’t go the way we had hoped. These stories usually center around our own performance as the interviewee, but I’m here to tell you that it is just as important, if not more, to be a good interviewer. This is especially true in situations where the interview could be life-changing or reveal immensely valuable information.

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The Key to Agile Team Motivation

Speaker: Robert Webber, Author and Innovation Leader

Agile was a grassroots engineering movement that caught most software leaders unprepared. The Agile community was confident that management would recognize the benefits of Agile and adopt its servant-leadership style. Unfortunately, management in larger organizations maintained the directing and controlling management style that had been reinforced throughout their careers, violating the Agile tenet of trusted, self-motivated Agile teams.