Sat.Feb 13, 2016 - Fri.Feb 19, 2016

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Growth is a system, not a bag of tricks – Manifesto Conference Q&A video/transcript

Andrew Chen

I recently was interviewed by Tim Chang , Managing Director of the Mayfield Fund at the Manifesto conference. We talked about growth, what I has learned from trying different tactics, and how to evaluate the success of growth initiatives. (By the way, SC Moatti , the co-producer of Manifesto, also a tech entrepreneur and ex-Facebook PM, is writing a book on the business mobile called Mobilized.

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A Faster Horse

Product Bookshelf

A Faster Horse follows the 2015 Mustang team from initial design to mass production. Directed by David Gelb ( Jiro Dreams of Sushi ), the film gives glimpses into all phases of product development with short interview clips from team members along with a history of the iconic car. This high intensity, high visibility project highlights all the challenges of a software product, but on a different stage.

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Customer Churn and SaaS

Tyner Blain

Software as a Service is not a one and done transactional offering. A product or business built on SaaS is built on the subscription model – recurring revenue is half of what drives the business (and valuation). The other half is the rate of growth of that recurring revenue. Customer Churn is the loss of existing customers and the slope that makes growing a subscription business an uphill climb.

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Keeping the Customer Experience First

TSIA

More than ever before, the customer continues to be king in 2016. Along these lines, we would like to share some of the insights and highlights from a recent TSW session , “Why Customer Experience is Vital to Your Company's Success.” In this session, co-presented by Verint and Snap-on Tools, a leading global innovator, manufacturer, and marketer of tools, we discussed how the Snap-on Tools Customer Care Center uses Verint Speech Analytics to capture critical feedback from their c

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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1 Simple Way to Find out What is Important

I Wonder The Value

In a startup project, we have tons of things to do. When a problem comes up, we tend to think it’s urgent, it should be cared asap, especially when things are delayed. Then, we will think “if it’s important or not”. How do you find out if it’s really important? Last week, Seth Godin and Ben Carlson gave me a clear explanation about the difference between “urgent” and “importance” on their great post.

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Relevance Trumps Usability

dscout People Nerds

One simple question reveals what matters most to new users.

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Q&A with Spencer Schimel, Product Designer at Skillshare

UserTesting

Today’s post is an excerpt from our recent webinar with Spencer Schimel. You can watch the full recording here. UserTesting: Spencer, thank you so much for joining me today. I’m really excited. Do you want to give us a little … The post Q&A with Spencer Schimel, Product Designer at Skillshare appeared first on UserTesting Blog.

Webinar 31
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NPS isn’t enough: why combining it with user research improves customer loyalty

UserTesting

If you’ve worked on Marketing, Consumer Insights, or even Product teams, you’ve probably asked this question of your customers hundreds of times, On a scale of 0 to 10, how likely are you to recommend this company’s product or service … The post NPS isn’t enough: why combining it with user research improves customer loyalty appeared first on UserTesting Blog.

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Q&A with Spencer Schimel, Product Designer at Skillshare

UserTesting

Today’s post is an excerpt from our recent webinar with Spencer Schimel. You can watch the full recording here. UserTesting: Spencer, thank you so much for joining me today. I’m really excited. Do you want to give us a little … The post Q&A with Spencer Schimel, Product Designer at Skillshare appeared first on UserTesting Blog.

Webinar 20
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From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success

Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.