Sat.Aug 09, 2014 - Fri.Aug 15, 2014

article thumbnail

Those Who Don't Offer Managed Services: Be Afraid. Be Very Afraid.

TSIA

The title may sound tongue-in-cheek, but there is a set of strong, fact-based data points that support the assertion that those that don’t offer managed services are risking the long-term health of their P&L. In my second MS Pulse webinar of 2014, I revealed the market influence on managed services, focusing on several core MS Key Performance Indicators (KPIs) that all Managed Services Providers (MSPs) need to track, as well as some of the details on how companies are organizing their