Sat.Jan 28, 2023 - Fri.Feb 03, 2023

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The dark side of collaboration

Mind the Product

In this guest post, Odette Colyer, Managing Partner, Experience Research and Strategy at Super User Studio delves into her take on effective collaboration and communication. [.] Read more » The post The dark side of collaboration appeared first on Mind the Product.

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Validate Your Idea: The Proven 5-Step Method For Product Success + Free Canvas

The Product Coalition

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. But with so many potential ideas to pursue, how do you know which ones are worth pursuing? One effective approach is to use a hypothesis-driven product validation framework to ensure that your efforts are focused on the most important questions at the right time.

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Product Marketing Roadmaps – Your Revenue Destination With Turn-by-Turn Directions

Product Management University

Product marketing roadmaps aren’t a staple in most B2B organizations, but there are a host of reasons they should be. The biggest reason metaphorically speaking, is they willingly “fence the salesforce” into your most lucrative markets and give them a shorter path to meeting sales quotas and revenue goals. What is a Product Marketing Roadmap? A product marketing roadmap is a visual representation of the product/service solutions that will drive the most revenue in each market segment based on th

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Sourcing Opportunities: Unlocking the Power of Opportunity Mapping

Product Talk

The opportunity solution tree is a visual representation of your continuous discovery work. It helps you keep track of your high-level outcomes , the unmet needs, desires, and pain points (or what I collectively refer to as “ opportunities ”) you’re hearing about from customers, the solutions you’re considering, and sometimes the assumptions you’ve identified and tests you’re running to validate those assumptions.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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The Easiest Way to Manage Your Entire Product Portfolio

Gocious Blog

As the product manager , it is your responsibility to manage the product portfolio to ensure that your product offering remains relevant and that all products are aligned with the long-term goals of the company.

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Pull, Don’t Push: How Catalysts Overcome Barriers and Drive Product Adoption

First Round Review

Marketing expert Jonah Berger has spent years probing into the science behind changing people’s minds, and why becoming an effective change agent is about lowering barriers, not pushing harder. He distilled five of the most common barriers into a simple framework and walks us through how founders can more effectively build and sell products.

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Creating a Winning Product and User Feedback Policy: The Importance, Components, and a Step-by-Step Guide

Usersnap

A well-executed product and user feedback policy (PUFP) is a critical aspect of any successful business strategy. This policy outlines the steps taken to effectively gather, manage, and communicate feedback from customers in a manner that promotes trust, accountability, and a deep understanding of the needs and desires of the user base. A strong PUFP is integral to improving products and services, fostering a sense of engagement and appreciation among customers, and driving growth and innovation

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Stir Up Innovation and Fun with a Customer Day

dscout People Nerds

Running a customer day is a fantastic way to drum up new ideas and build meaningful relationships. Here’s how to get started.

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Drive Product Adoption With a Multi-channel Approach

Gainsight

Well well well, it looks like we’ve stumbled upon the holy grail of customer success—product adoption. It’s the one thing that can make or break a customer’s experience with your company. But fear not my fellow customer success warriors, I have come bearing the gift of insight on increasing product adoption within your customer base.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Product Vision Board Checklist

Roman Pichler

Overview The checklist below is structured according to the five elements of the product vision board. These are vision, target group, needs, product, and business goals. You can download the list together with the product vision board template by clicking on the image below. Vision Inspiring : Describes the positive change the product should create.

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Announcing Intercom’s new AI features

Intercom, Inc.

The arrival of ChatGPT just eight weeks ago was a watershed moment. Suddenly it seemed that generative AI might transform industries from education to marketing. And Intercom’s area of focus – customer service – is among those most poised to benefit. However, getting from technological breakthrough to useful applications is far from straightforward.

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Being agile does not mean you can defocus

Mind the Product

Product manager Sharon Feldstein looks at what it really means to be an agile product team today and how to balance this with product strategy and long-term goals When I started my first job in tech, “agile” was THE thing everybody talked about. It was perceived as our savior from writing and executing long PRDs [.] Read more » The post Being agile does not mean you can defocus appeared first on Mind the Product.

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Webinar Archive: Improving Sprint Execution & Product Usability In One Fell Swoop!

Product Management University

As far as sprint execution is concerned, your agile process is good enough. It’s your feeder systems that need more muscle! In this training seminar, you’ll learn how to strengthen the most critical starting point so that that your themes, epics, user stories, sprints and product designs get off on the right foot with no looking back. Recorded on February 2, 2023.

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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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How To Build Products During an Economic Recession: Three Important Tips

The Product Coalition

Here are ways you can improve your productivity and stabilize your product team during times of economic downturn. 1. Do Prioritization the Right Way Everyone knows that we have to prioritize, with or without a recession. But is there a “right” way to do it when a team is under strict moments? When there are budget constraints during a recession, three main factors come up during prioritization: P0 business goals, dev months, and capacity.

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Our grand experiment with GPT and generative AI

Intercom, Inc.

 In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. The possibilities to automate and streamline processes for support reps seem endless, but the success of generative AI in this space will ultimately depend on its ability to deliver real value for customer service teams and customers alike.

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SUNDAY REWIND: Understanding how Design Thinking, Lean, and Agile work together

Mind the Product

In this Sunday Rewind, we look back to when Product Leader, Jonny Schneider helped us understand how Design Thinking, Lean, and Agile can all work together in harmony. [.] Read more » The post SUNDAY REWIND: Understanding how Design Thinking, Lean, and Agile work together appeared first on Mind the Product.

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The Complete Guide to Generating Leads on Your Landing Page

AB Tasty

Landing pages are often used to generate quality leads. Check out our advice for improving their converion rate by perfecting your calls-to-action, your value proposition and your forms.

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Embedded Analytics: A Force Multiplier for Business

The possibilities for embedded analytics to drive real value for businesses, end users, and society are as fascinating as they are limitless. No matter the industry, brand after brand is finding that analytics can be the solution to a multitude of business challenges. Go deep with five insightsoftware customers as they share the details of their analytics journeys and discuss the transformative power of data.

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New Product Managers: Focus on These Three Fundamentals to Set Yourself up For Success

The Product Coalition

Don’t get bewildered by all the tools and sophisticated techniques of product professionals. Focus on these three to really take off.

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More cybersecurity using the password

CONTACT Software

Today is “change your password day” again. A well-intentionedinitiative for more IT security. Coming originally from the military context of the 1960s, the recommendation to change your password regularly can still be found in many corporate policies today.

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Our top 10 most popular podcast episodes

Mind the Product

This week we were excited to see The Product Experience podcast reach 1 million downloads! With us hitting this big milestone, we thought we’d look back at our most popular podcast episodes of all time. [.] Read more » The post Our top 10 most popular podcast episodes appeared first on Mind the Product.

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Customer Onboarding Lifecycle: How to Continuously Educate and Unlock Value For Your Users

Userpilot

The customer onboarding lifecycle is the ongoing process of educating users on your product and helping them achieve success with it. In SaaS, onboarding is the key to not only converting free users into paid customers but also driving long-term loyalty. In this article, we explore how to continuously educate and unlock value for your users throughout the customer lifecycle.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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How You Deal With the People Involved: Lessons in Stakeholder Management

The Product Coalition

How to collaborate with stakeholders to ensure everybody wins. “Solving a situation depends on how you deal with the people involved.” -unknown The product which one manages is as good as the team that works on it. Any vision one might have for the product will never lift off the ground unless the entire team buys in and signs off on it. Stakeholder management is the most important but often underrated skill.

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Modus Create Welcomes Ingo Piroth as Chief Revenue Officer

Modus Create

We are excited to share that Ingo Piroth has joined Modus Create as Chief Revenue Officer. The addition reflects our continued focus on growth, including five acquisitions in 12 months and inclusion on the Inc. 5000 list of fastest-growing companies for the eighth consecutive time. Ingo will be responsible for Modus Create’s overall revenue achievement and lead growth teams.

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Continuous discovery by Konstantin Diener

Mind the Product

In this ProductTank Heidelberg talk, Konstantin Diener, CTO and Co-founder at product design consultancy Cosee, delves into continuous discovery by sharing his experiences of designing a platform for board and card game trade fair Spiel Digital when in 2020 it needed to shift from an in-person to a digital event. Watch the video to see his [.] Read more » The post Continuous discovery by Konstantin Diener appeared first on Mind the Product.

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How to Conduct An Effective Customer Analysis in 8 Steps

Userpilot

Effective customer analysis is the key to business success. Understanding customers’ unique needs and expectations allow companies to better meet these needs. From marketing campaigns to onboarding programs, catering your product experiences to your customers improves satisfaction and retention rates. Let’s take a closer look at what customer analysis is, its benefits, and how to get started.

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

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You Got To Lose To Know How to Win: How I Discovered Product Management

The Product Coalition

More often than not, life-altering moments present themselves in unexpected ways. That’s exactly how I discovered the world of Product Management. Being confused about career choices and searching for the perfect one is a much more common occurrence among people than you think. I was fresh out of college, and I had no idea what I wanted to do. I did get an offer from a certain IT giant, but the thought of doing something out of societal pressure and not out of passion made me uncomfortable and t

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421: Cross-discipline Design Thinking – with Emily Phelan

Product Innovation Educators

Insights from an innovative Design-Thinking program Today we are talking about Design Thinking through the lens of a unique new program at the University of Wisconsin that is teaching product design from a multiple-discipline perspective. For example, product design grad students learn UI/UX principles while learning about electronic circuits and product packaging.

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Creating the Product Value

The Product Guy

The right mentors will change the way you think about creating value. Watch and learn more from product management expert, Amin Bashi.