Sat.Jul 14, 2007 - Fri.Jul 20, 2007

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How Product Managers can successfully ride the storms of a commercial life.

All About Product Management

Technology companies often go through good and bad times and even through the good times there will be situations which seek to hinder the personnel performance of Product Managers and Technologists. On occasions there will be situations and decisions that run against the grain of your feelings and the path you’ve laid out for yourself. Company issues: recruitment- either you can not hire the right staff, sudden change in direction that takes you unaware, technical environments not functioning a

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Part #4 Agile Customer Support

All About Product Management

I worked for a company where in the morning I was booked on a flight to troubleshot issues at a customers site in Switzerland at Midday it had changed to Germany and by the time I went home I was booked on a flight (for the next day) to Florida. That’s agile customer care for you. The ethos of the company was to adapt your schedules to meet the customers' need.

Agile 48