TSIA
SEPTEMBER 5, 2014
Every year, TSIA’s top research executives gather to collaborate and share their recent discoveries about current trends in the technology industry. By sharing data on industry trends, best practices, and measured data, this research summit plays a key role in further assisting TSIA’s members in reaching their goals for customer success.
UserTesting
SEPTEMBER 5, 2014
September is a big month for device releases. On Wednesday, Samsung made a series of new product announcements : the Galaxy Note 4, the Galaxy Note Edge, and the Gear virtual reality headset. Next week, Apple is expected to announce … The post Samsung Launches New Products Ahead of Apple Release: Which Will Win? [POLL] appeared first on UserTesting Blog.
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TSIA
SEPTEMBER 2, 2014
In part one of this series, I showed you how Google is quickly becoming your primary support portal. While this can cause anyone in the support services industry to be more than a little nervous about their perceived value to customers, I also explored and debunked some common myths surrounding the importance of having a publicly accessible knowledge base.
UserTesting
SEPTEMBER 5, 2014
September is a big month for device releases. On Wednesday, Samsung made a series of new product announcements : the Galaxy Note 4, the Galaxy Note Edge, and the Gear virtual reality headset. Next week, Apple is expected to announce … The post Samsung Launches New Products Ahead of Apple Release: Which Will Win? [POLL] appeared first on UserTesting Blog.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
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