Sat.Sep 03, 2022 - Fri.Sep 09, 2022

Top 5 Reasons Your Product Positioning Falls on Deaf Ears

Product Management University

Think about a time when you met someone new in a social or business situation and you instantly hit it off. The reason you hit it off so quickly is because it didn’t take long to figure out you were both on the same page with whatever you were talking about.

Don't Let Growth Hurt Your Margins: A 4-Step Pricing Framework to Build Products With Scalable Unit Economics

First Round Review

Pricing pro Dee Sahni shares a highly customizable framework for tweaking your monetization and pricing model so that it scales with you, not against you as the company grows. She then applies the 4-step framework to household-name companies like Amazon, Netflix and Uber


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What is the Best Way to Measure and Analyze Your Data? A Quick and Easy Guide

dscout People Nerds

Understanding the range of analysis options for certain types of data can unlock your research’s potential—and you don’t even need a data science degree, either

The 9 Essential Tools Every Product Manager Needs

The Product Coalition

Tools. Oh, how we love them. A previous leader of mine always chided me for how much thought I put into which app/tools to use for which… Continue reading on Product Coalition ». product-development agile product-management product product-manager

Product Market Fit: A Lesson from Sephora’s Head of Product

Speaker: Sneha Narahalli - VP, Head of Product at Sephora

In this webinar, Sneha Narahalli, Head of Product at Sephora (Digital, Data & MarTech), will give you an iterative method for identifying and developing Product Market Fit.

Building the Digital Customer Journey


Customer success (CS) didn’t start out digital but, rather, as a collection of practices to maintain customer relationships after a sale.

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CPO Series: Show How Your Product Sausage is Made


What does a great product organization a Porsche Singer have in common? Check out our CPO series session with Avin Arumugam, CPO at One Inc, to find out. What does a great product organization and a Porsche Singer have in common?

Class is now in session! Learn to drive Customer Success through Community


It’s that time of year when students are returning to school. But how about you? Customer Success pros can always learn something new or refresh their skills. What about your knowledge of Digital Customer Success? You may be thinking, what is the difference between traditional CS and Digital CS? .

Minimum Viable Products: Why You Should Test before Investing in Ideas

The Product Coalition

Minimum Viable Products: Why You Should Test Before Investing In Ideas Let’s analyze the advantages of MVP-based software development. Why should you invest in MVP development? Boston Consulting Group estimates that 70% of digital business transformation projects fail.

8 Help Center Examples To Inspire You To Create One


What are some help center examples that can inspire you to create yours? Designing help centers can be a tricky task. What elements should you include? How much information is enough? Where do you even begin with the self-service support model?

The Executive's Guide to Empathy-Driven ROI

In this guide from UserTesting, learn why empathy is at the heart of your organization's success, and how to promote a more customer-centric culture that's constantly testing its products, services, and messaging to ensure a strong connection with customers.

Product in Practice: Mapping Opportunities at trivago

Product Talk

A lot of product teams claim to be focused on their users. They might even have regular steps in their processes that remind them to put their users’ needs first. But even if this is the case, there’s always more they can do to improve.

Product ops drives product culture

Mind the Product

When leadership pays attention to product ops, it makes it easier for every team to function and pays dividends as a result.

399: Are product managers using Scrum as best as they can? – with Fred Fowler

Product Innovation Educators

Insights for product managers from a Scrum Master. Scrum is a frequently used approach for software projects and many other types of projects that would benefit from agility, including physical products. While Scrum is common, there are still many issues organizations encounter using Scrum.

How To Ask for Customer Reviews? [Different Ways, Best Practices & Tools Included]


Wondering how to ask for customer reviews effectively and get them to respond immediately? Customer reviews play an integral role in any SaaS company’s marketing and customer service efforts.

Digital Transformation: The New Product

Speaker: Michael Cardy - Red Hat Chief Strategist, Jason Tanner - CEO of Applied Frameworks, and Mike Mace - VP of Market Strategy at UserTesting

Join us to learn how companies mitigate risks through usability testing and real-time qualitative feedback from customers to efficiently launch and develop digital products.

Five Search Engine Optimization (SEO) Tools for Product Managers

The Product Coalition

Improve product awareness and your roadmap. No matter what kind of product you have, the first order issue you’ll need to address as a product manager is Search Engine Optimization (SEO).

Ethics and magic algorithms – MTP Hamburg Engage 2022

Mind the Product

At MTP Engage Hamburg 2022, there was a whole slot dedicated to the responsibility of a product manager, with two experts speaking on this pressing topic. Here you can see and read what Roisi Proven and Cennydd Bowles had to say. [.]

The new dawn of Machine Learning

Inside Intercom

In the past five years, we’ve seen neural network technology really take off into its own.

White Space Analysis: What Is It and How To Collect Data To Map the White Space Opportunities?


Want to learn what white space analysis is and how it works? You’re in the right place! With this article, you’ll discover: White space analysis: what is it, and how does it contribute to product growth ? How do you collect customer data and identify white space opportunities?

The Top 5 Business Outcomes Companies Can Achieve From Monitoring Consolidation

In this eBook, learn what the top five business outcomes are that organizations see when leveraging Datadog's end-to-end monitoring tool.

What I Learned from the Best Leaders in My Career

The Product Coalition

The key to successful leadership today is influence, not authority. So here I am, a what is called seasoned professional in the career game. I have been blessed to lead teams, and I have worked for over fifteen bosses, managers and leaders.

I bet you think this product is about you – Tony Poon on The Product Experience

Mind the Product

It's a common saying that 'ego is the biggest product killer'. In this weeks' podcast episode, CPO at R-Zero, Tony Poon, delves into a discussion with Lily and Randy about how to ensure that your ego doesn't get in the way of discovering and managing the best products. [.]

How to Break Open the Recruiting Bottleneck on Large and Growing UXR Teams


Learn 9 actionable strategies for relieving common recruitment and panel management pains as your UX research practice scales

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Customer Feedback Analysis: How To Analyze Feedback Data and Act on It?


Have you ever wondered how customer feedback analysis can help you improve your product and reduce churn? The amount of feedback you get from customers is meaningless if you do not analyze the data.

How Collecting and Managing the Voice of the Customer Will Strengthen Your Product

Product teams strive to incorporate customers’ needs in everything they build, but this can’t be done without clear strategy, processes, and feedback loops in place. In this eBook, you'll learn how to build a robust voice of the customer program.

The Market Requirements Document (MRD): What Product Managers Need To Know

The Product Coalition

Product managers come in different shapes and sizes (i.e., specializations). Some PMs work on features execution while others focus on optimizing a particular business metric. However, if there’s one skill that is common to all product managers, it’s continuous market monitoring and research.

Learnings from London: Donna Lichaw on crafting products that engage

Mind the Product

This look at what we’ve learned from years past at #mtpcon London takes us back to 2016 and a talk from Donna Lichaw on the importance of storytelling in product management: Crafting products that engage.

Things to do in Boston 25-30 Sept

Business of Software Conference

You don’t just come to Boston for a conference and leave without seeing some of the wonders the city has to offer. Your time out of conf is just as important as your time in conference and we encourage you to make the most of your visit.

10 Best Customer Success Courses and Training Programs for Customer Success Managers


Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get.

Better Learning, Better Results: A Guide for Product and Project Leaders

Continuous improvement is the differentiator that can drive your team to the next level. Download our 4-step guide to collaborative learning and position your team for success.

Building a Sticky App: Features That Sell Themselves

The Product Coalition

Over the past decade, the product manager is one role that has become more prominent and defined. The increased demand for product managers revolves around digital transformation and companies adopting a product growth-based thought process.

Good habits for continuous discovery

Mind the Product

Transforming From Project to Product


[INSTRUCTIONS: DELETE THIS SECTION] When you make your blog post, make sure you: Update the category on the righthand side menu (Post) – don’t pick more than 3, ideally just 1-2 Add any relevant tags (do not add the same tag as the category) Compress all images here before uploading / inserting into the post […].

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