Sat.Sep 03, 2022 - Fri.Sep 09, 2022

article thumbnail

Don't Let Growth Hurt Your Margins: A 4-Step Pricing Framework to Build Products With Scalable Unit Economics

First Round Review

Pricing pro Dee Sahni shares a highly customizable framework for tweaking your monetization and pricing model so that it scales with you, not against you as the company grows. She then applies the 4-step framework to household-name companies like Amazon, Netflix and Uber.

article thumbnail

What is the Best Way to Measure and Analyze Your Data? A Quick and Easy Guide

dscout People Nerds

Understanding the range of analysis options for certain types of data can unlock your research’s potential—and you don’t even need a data science degree, either.

98
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The 9 Essential Tools Every Product Manager Needs

The Product Coalition

Tools. Oh, how we love them. A previous leader of mine always chided me for how much thought I put into which app/tools to use for which… Continue reading on Product Coalition ».

article thumbnail

Building the Digital Customer Journey

Gainsight

Customer success (CS) didn’t start out digital but, rather, as a collection of practices to maintain customer relationships after a sale. Organizations felt their way toward a better understanding of their value, learning how to improve implementations and developing new solutions to serve customers as their businesses advanced. The process required a lot of hands-on attention, with new departments and customer success agents being added to meet evolving needs.

article thumbnail

7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

article thumbnail

Understanding your product’s true value

Mind the Product

In product, there is little arguing about what good looks like, although many organisations can't express how their product development efforts create value. In this article, Dave Martin shares his understanding of where the true value in product lies. [.] Read more » The post Understanding your product’s true value appeared first on Mind the Product.

Article 162

More Trending

article thumbnail

Minimum Viable Products: Why You Should Test before Investing in Ideas

The Product Coalition

Minimum Viable Products: Why You Should Test Before Investing In Ideas Let’s analyze the advantages of MVP-based software development. Why should you invest in MVP development? Boston Consulting Group estimates that 70% of digital business transformation projects fail. If you look into the problem carefully, you’ll see that all the relevant reasons for failure : changing requirements, weak arrangement, insufficient investment and test activities?

article thumbnail

8 Help Center Examples To Inspire You To Create One

Userpilot

What are some help center examples that can inspire you to create yours? Designing help centers can be a tricky task. What elements should you include? How much information is enough? Where do you even begin with the self-service support model? In this article, we’ll be talking about the importance of help centers. You will also know how different it is from a knowledge base, as well as some of the best examples that can help you create one.

article thumbnail

The new dawn of Machine Learning

Intercom, Inc.

In the past five years, we’ve seen neural network technology really take off into its own. GPT-3 can create human-like text on demand, and DALL-E, a machine learning model that generates images from text prompts, has exploded in popularity on social media, answering the world’s most pressing questions such as, “what would Darth Vader look like ice fishing?

article thumbnail

Product in Practice: Mapping Opportunities at trivago

Product Talk

A lot of product teams claim to be focused on their users. They might even have regular steps in their processes that remind them to put their users’ needs first. But even if this is the case, there’s always more they can do to improve. This is why Teresa talks about continuous discovery in terms of forming new habits. It’s not so much about becoming perfect at continuous discovery (because there really isn’t such a thing).

article thumbnail

Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

article thumbnail

Ethics and magic algorithms – MTP Hamburg Engage 2022

Mind the Product

At MTP Engage Hamburg 2022, there was a whole slot dedicated to the responsibility of a product manager, with two experts speaking on this pressing topic. Here you can see and read what Roisi Proven and Cennydd Bowles had to say. [.] Read more » The post Ethics and magic algorithms – MTP Hamburg Engage 2022 appeared first on Mind the Product.

article thumbnail

Five Search Engine Optimization (SEO) Tools for Product Managers

The Product Coalition

Improve product awareness and your roadmap. No matter what kind of product you have, the first order issue you’ll need to address as a product manager is Search Engine Optimization (SEO). If your product related content isn’t optimized for Google search, it’s much harder for your potential customers to find you. Fewer visitors to your site = fewer customers for your product.

article thumbnail

Intercom’s product principles: Building in small steps to deliver maximum customer value

Intercom, Inc.

Large changes are hard to understand, and harder to debug. At Intercom, we deliver complex changes in a series of small, controlled, easy-to-understand steps. Small changes are easier to build and faster to review, enabling us to deliver value to customers more quickly. This is the seventh post in a series exploring our product principles. Here, Aidan discusses our engineering principle “Build in small steps”.

article thumbnail

Building products collaboratively with Productboard

ProductBoard

The people who spoke at our 2021 Product Excellence Summit came from a wide range of companies – project planning startups, developer tool providers and more – but they tended to have at least two things in common. First, those working in product roles had a huge need to ensure they could not only work well with the rest of their team, but with teams and stakeholders across other departments.

article thumbnail

Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

article thumbnail

Product ops drives product culture

Mind the Product

When leadership pays attention to product ops, it makes it easier for every team to function and pays dividends as a result. Below, I’ll dive into the connections between product ops and product culture, why product ops is an effective lever to pull to shift product culture, and how to begin shaping your own product culture through product operations. [.

article thumbnail

What I Learned from the Best Leaders in My Career

The Product Coalition

The key to successful leadership today is influence, not authority. So here I am, a what is called seasoned professional in the career game. I have been blessed to lead teams, and I have worked for over fifteen bosses, managers and leaders. It made me reflect on what made some of them stand out and allowed me to go the extra mile and deliver beyond expectations, and grow my professional skills and capabilities.

article thumbnail

White Space Analysis: What Is It and How To Collect Data To Map the White Space Opportunities?

Userpilot

Want to learn what white space analysis is and how it works? You’re in the right place! With this article, you’ll discover: White space analysis: what is it, and how does it contribute to product growth ? How do you collect customer data and identify white space opportunities? What tools do you need for performing white space analysis? Let’s get started!

article thumbnail

The 5 key design decisions to drive change management in your organization

ProductBoard

Editor’s note: This article was co-written by Kate Villanueva, Denae Foster, Boge Sotirovski, Haley Miller, and Jasmine Ko, members of Productboard’s Professional Services team. When you go through any transformation, whether that’s introducing a new tool or revamping your product processes, it means a big change for your organization as a whole.

Article 98
article thumbnail

The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

article thumbnail

I bet you think this product is about you – Tony Poon on The Product Experience

Mind the Product

It's a common saying that 'ego is the biggest product killer'. In this weeks' podcast episode, CPO at R-Zero, Tony Poon, delves into a discussion with Lily and Randy about how to ensure that your ego doesn't get in the way of discovering and managing the best products. [.] Read more » The post I bet you think this product is about you – Tony Poon on The Product Experience appeared first on Mind the Product.

article thumbnail

The Market Requirements Document (MRD): What Product Managers Need To Know

The Product Coalition

Product managers come in different shapes and sizes (i.e., specializations). Some PMs work on features execution while others focus on optimizing a particular business metric. However, if there’s one skill that is common to all product managers, it’s continuous market monitoring and research. That’s where a market requirements document comes into play.

Document 122
article thumbnail

How To Ask for Customer Reviews? [Different Ways, Best Practices & Tools Included]

Userpilot

Wondering how to ask for customer reviews effectively and get them to respond immediately? Customer reviews play an integral role in any SaaS company’s marketing and customer service efforts. These reviews can directly influence consumer sentiments , attract new customers, and help your product grow. Learning how to contact users properly and request reviews can therefore increase your product’s average rating and boost your online reputation.

article thumbnail

Behind the Roadmap with Hope Gurion

ProductBoard

Editor’s note: This post is part of a brand new video series to understand what goes on behind the roadmap – it’s an inside look at the life of product managers. Watch the full first video with Productboard’s own Sophie Lalonde here, find the second with Hope Gurion here, and keep an eye out for upcoming installments! The road to product management as a career isn’t always a straightforward one.

Roadmap 97
article thumbnail

CHALLENGES OF A PRODUCT MANAGER IN CYBERSECURITY IDENTITY AND ACCESS MANAGEMENT PROJECTS

Product managers involved in Identity and Access Management (IAM) projects within the cybersecurity domain encounter unique challenges. This paper describes each of this challenge.

article thumbnail

Good habits for continuous discovery

Mind the Product

TL;DR A lot of teams still take a project approach to product development and don’t understand the benefits of continuous discovery They don’t practise continuous discovery because they focus on getting their initial discovery right and not on getting started and continually improving This means teams don’t build healthy habits and don’t practise talking to [.

article thumbnail

Sorry Teresa, I’m Turning Your Product Tree Upside Down

The Product Coalition

This reinterpretation of the Opportunity Solution Tree helped me bring the product mentality to conversations successfully. Not all companies do Product management (Product) the same way. Ideally, a few do it well, while the majority do it poorly. Some do it worse than others, to be fair, but in theoretical terms most are wrong. The main culprit seems to be companies practicing the feature factory mentality.

article thumbnail

10 Best Customer Success Courses and Training Programs for Customer Success Managers

Userpilot

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you? We’ve listed what we think are the best customer success courses and training programs for customer success managers.

article thumbnail

How to Break Open the Recruiting Bottleneck on Large and Growing UXR Teams

UserInterviews

Learn 9 actionable strategies for relieving common recruitment and panel management pains as your UX research practice scales.

UX 116
article thumbnail

A Tale of Two Case Studies: Using LLMs in Production

Speaker: Tony Karrer, Ryan Barker, Grant Wiles, Zach Asman, & Mark Pace

Join our exclusive webinar with top industry visionaries, where we'll explore the latest innovations in Artificial Intelligence and the incredible potential of LLMs. We'll walk through two compelling case studies that showcase how AI is reimagining industries and revolutionizing the way we interact with technology. Some takeaways include: How to test and evaluate results 📊 Why confidence scoring matters 🔐 How to assess cost and quality 🤖 Cross-platform cost vs. quality tr

article thumbnail

SUNDAY REWIND: Innovation is broken by Janice Fraser

Mind the Product

In this week’s Sunday Rewind, we look back to when Investor, Speaker, and expert in management practices, Janice Fraser, took the main stage at #mtpcon San Fransisco 2017 to discuss how to tackle change in large organisations, and why it’s so important [.] Read more » The post SUNDAY REWIND: Innovation is broken by Janice Fraser appeared first on Mind the Product.

article thumbnail

A Clear Path to Growth and Maturity: Why Does Product Lifecycle Management Matter?

The Product Coalition

“The journey is the destination. The process you’re in is the goal. Success is never defined by the outcome but by the process.” - Paul Young Why did every product we launched seem to feel different? And why were we struggling so much with this one in particular? We had a product lifecycle, although… it wasn’t documented in a playbook. That said, in my mind?

article thumbnail

Announcing Productboard’s 2022 Product Excellence Survey with Product Collective!

ProductBoard

At Productboard we are always striving to understand the challenges product leaders face at every level, from roadmap planning and execution to cross-team communication and more. What makes it easier to build excellent products and how can we contribute to that? We want to understand how product marketers are feeling about the current state of their role and industry so we are partnering with our.