Melissa Perri
JANUARY 11, 2015
It's a question I get asked often by my students, clients, and people in the community. What is it that separates the good Product Managers from the best? What qualities in my potential candidates will let me know this person is the real deal? To me, there's one thing that stands between a good Product Manager and an exceptional Product Manager. It's not wireframing.
TSIA
JANUARY 15, 2015
As we head into 2015, we'd like to get a glimpse of what's on the horizon for technology services by taking a closer look at the most recent industry trends. To do this, we'll be referencing the TSIA Service 50 index, which tracks the service and revenue profit trends of a sampling of the top 50 companies in the industry from public record data sources.
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SidsAvenue
JANUARY 10, 2015
I have a 4 year old son and his passion is vehicles. Cars, trains, tractors, bike, bus drive him crazy. He can play all day long with them. Here's a view of his garage. His favorite is Nano. When I am playing with my kiddo, I try to intermix gyan with fun. I try to introduce concepts like Fuel, Braking, Money etc. When I am driving and stop at a Fuel station, I explain him the need of Fuel.
Bryce York
JANUARY 12, 2015
Before we get started: In this post I’ll be referring to eCommerce store owners as e-tailers, purely to save repeating myself. Let’s get on with it! 1. Conversion Rate Optimization (CRO) will come out of obscurity. A lot of e-tailers discovered CRO in 2015. Many of us even did some research and started to look into the technology and tactics that make it work.
Speaker: Anne Steiner and David Laribee
As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.
TSIA
JANUARY 13, 2015
When working in customer facing businesses, there are a number of terms thrown around that revolve around the customer. We hear such phrases as “customer service,” “ customer success ,” “customer experience,” “customer loyalty,” used repeatedly, but just because these phrases are common within our industry, it doesn’t mean that their meanings are obvious.
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