Roy Madden

OCTOBER 28, 2015

Update: Nov 21st – This position has been filled. We are excited to have Petr join feedly and lead our customer support group. More in this the first week of January. -Edwin. Hello. We are looking for someone to join the feedly team and lead our customer relationship efforts. This is an important role at feedly because you will be in direct contact with our users and will have a direct impact on how successful they are at using feedly.

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User Testing Customer Experience Customer Feedback Feedback Software 41

TSIA

OCTOBER 28, 2015

Thank you everyone for an amazing TSW 2015 Service Transformations conference! I hope you learned a lot about Growing Customers Successfully and came away feeling eager to start applying the lessons learned to your business. In case you missed it, I unveiled my brand new ebook at the conference, “How to Avoid the 5 Most Common Mistakes Made in Managed Services.” It’s totally free, and you can download it here !

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Download Management Management Branding 40

UserTesting

OCTOBER 26, 2015

Have you ever loaned a friend something, with only their word they’d pay you back or return the item? It’s understood that your friend will eventually make good on their debt. But what happens when that debt isn’t repaid? Are … The post Making good on your UX debt appeared first on UserTesting Blog.

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UX Blog 20

TSIA

OCTOBER 26, 2015

Thank you everyone for helping make the TSW 2015 Service Transformations conference an unforgettable experience with record high attendance and valuable lessons learned about Growing Customers Successfully. We’d like to take a moment to congratulate the winners of this year's TSIA STAR Awards who were announced on the final day of the conference at the Awards Gala and acknowledge their dedication to excellence!

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Customer Experience 40

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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