How Neve Got Its Name
The Product Coalition
MARCH 13, 2022
Learn the origin story of how the consultancy, This is Milk discovered the name of their education product, “Neve.” ” Continue reading on Product Coalition ».
Product Management for Higher Education
ProductPlan
APRIL 25, 2024
The product management function in higher education is in a unique spot in its industry. At first glance, higher education may not seem like an industry that needs a product team filled with product managers. Consider it more deeply: educational institutions provide many products and services.
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Webinars
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Communication
Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications
From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success
Understanding User Needs and Satisfying Them
Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know
Trending Sources
3 Ways To Educate the Market That Actually Work
The Product Coalition
JUNE 9, 2023
Everyone knows educating the market is hard to nearly impossible, but people always bring up examples like Facebook or the iPhone whenever I discuss it in my lectures. So what can and cannot work when you want to educate the market? It’s all about what you want to educate them on. So who is right? Let’s start from the beginning.
Education 
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121 Webinars
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Communication
Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications
From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success
Understanding User Needs and Satisfying Them
Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know
3 Ways To Educate the Market That Actually Work
The Product Coalition
JANUARY 4, 2021
Everyone knows educating the market is hard to nearly impossible, but people always bring up examples like Facebook or the iPhone whenever I discuss it in my lectures. So what can and cannot work when you want to educate the market? It’s all about what you want to educate them on. So who is right? Let’s start from the beginning.
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Customer Onboarding Lifecycle: How to Continuously Educate and Unlock Value For Your Users
Userpilot
FEBRUARY 3, 2023
The customer onboarding lifecycle is the ongoing process of educating users on your product and helping them achieve success with it. In this article, we explore how to continuously educate and unlock value for your users throughout the customer lifecycle. To invite users to a webinar, use slideouts.
How to Use AI to Create Great Customer Education Course Content
Gainsight
OCTOBER 10, 2023
These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. While still early in its evolution, AI is helping Customer Education teams create more impactful content with fewer resources. Learn More Learn more about Gainsight’s Customer Education product today.
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Four Ways Gainsight’s Education Team Uses Community to Extend Learning
Gainsight
MARCH 14, 2023
This article was written by Lila Meyer, Director of Global Education Services, Gainsight. Before moving into my current role as the Director of Global Education Services, I oversaw the Technical Communication and Community Management teams at Gainsight. Community + Education: What’s Next?
Education 52
52 
Why Netflix didn’t follow the regular Gold, Silver styled subscription plan names from the beginning
NextBigWhat
APRIL 5, 2021
It is quite natural for any company to follow the industry trend of naming pricing plans – after all, use the nomenclature what others are using, as customers (we hope) understand these nomenclatures quite well. And you have to spend ad money/attention educating consumer on what the name of the plans mean.
Naming 71
71 
ProductPlan Named Fortune’s Great Places To Work Top 100 Small Businesses in 2021
ProductPlan
AUGUST 10, 2021
In the past, Fest represented a biannual event where in-office and remote coworkers would convene for social and educational activities. Activities included presentations from customers to lightning talks where employees volunteer to present on a topic of passion and trivia at a local brewery, to name a few.
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The Write Stuff: Using Software Analytics to Educate Customers
Revulytics
JULY 12, 2019
For software companies, the influence of words lies in the content created to educate customers on how to make the most of their products. With detailed usage data in hand, your marketing team has precise points to address in educational content. See Usage Patterns Through Clear and Discernible Data Insights.
Creating a Value Based Resume – Stop TELLING and Start SELLING
Product Management University
APRIL 25, 2023
Product Management Leader), a positioning statement or career objective followed by work experience, hard/soft skills, education, and other interests. For example, Grew product revenue by X% at [company name] in 2 years. Reduced the number of sales tools by X% at [company name] in 1 year with X% revenue growth.
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What is Education Services (ES) in Tech?
TSIA
DECEMBER 14, 2017
What is education services? The role and nature of education services (ES) organizations has been morphing over the past few years. However, one consistent element is that education services, or whatever name your company gives to a similar organization, is responsible for customer-facing training. Is it adoption?
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Being out when the world is in: Celebrating Pride in a world in lockdown
Intercom, Inc.
JUNE 28, 2021
At Intercom, we’re proud of our thriving, inclusive employee group for LGBTI+ employees and allies, aptly named InterProud. Help centers and chat rooms, you name it, it’s out there for us to be in while we can’t be out.” Educate yourself. I’ve definitely learned resiliency is number one here.
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Stay, Play, Save: Best Practices for Gamification in FinTech
UX Planet
FEBRUARY 25, 2024
Educational Content An underutilized approach to educating users about financial concepts involves incorporating educational games. Users can name their savings pots whatever they want and set custom goal amounts. Nobody wants to feel like their savings are being controlled by something they can’t see.
Marketing-Led Growth: How It Differs From Other Growth Strategies?
Userpilot
NOVEMBER 2, 2023
Content marketing is an effective way to increase brand awareness and educate customers on how to use the product for their use cases. Webinars play an important educational role. It also educates their existing and potential customers on how to get the best out of their tools. And use their first names, for Pete’s sake!
3 Tips for Developing Courses Your Customers Will Love
Gainsight
MARCH 12, 2024
We have the paddle (in fact, we have three paddles) built upon the insights shared by industry experts Lila Meyer , Director of Global Education Services at Gainsight, and Joel Eaton, Head of Product eLearning at Hornbill, during our New Year, New Strategies Boot Camp Series. Without that, you’ll be up a creek without a paddle.
Product Management Conferences To Attend In 2024
The Product Coalition
JANUARY 20, 2024
I also thank Product Coalition founder Jay Stansell, who has provided a collaborative product management education environment. The name, inspired by the British railway caution “mind the gap”, originated in England and has now grown into an international community for product managers.
What’s Your Next Great Next?
The Product Coalition
FEBRUARY 10, 2022
INSEAD leadership programs , Wharton leadership programs just to name a couple). Photo by Jaromír Kavan on Unsplash Whether learning through your network or company, self-studying through online opportunities, or taking executive education classes, you have control over the path you take to help get you where you want to go.
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Career in UX: 10 things I wish I knew 10 years ago
UX Planet
FEBRUARY 25, 2024
But learning how to explain and sell your ideas, how to influence people, and how to educate your company about design and UX is what is going to change the game. This education involves explaining the processes and reasons behind our work, giving presentations, or even sharing UX content with colleagues via chat.
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We run on inclusion: On Pride, allyship, and Black Lives Matter
Intercom, Inc.
JUNE 22, 2020
Their names. We say the names Breonna Taylor, Nina Pop, George Floyd, Tony McDade, Declan Flynn, and so many more. In taking the time to learn about that which we don’t know, in doing the work of self educating. We remember. The Stonewall riots and that first brick thrown. We believe.
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Tooltip: A small design element with a big UX impact
UX Planet
MARCH 13, 2024
They can: Explain an unfamiliar icon, field name, or function Tooltip is used to describe the function of unlabeled icons. Educate users on how to use the product more effectively Additional instructions that help users interact with a product more effectively. Image by Adobe Spectrum. Image by Uber. Image by Uber. Image by Uber.
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How Can CRM Marketing Help Predict A Customer’s Needs?
The Product Coalition
MARCH 3, 2024
In the ever-evolving world of marketing, understanding your customers isn’t just about knowing their names and numbers, it’s about predicting their next move. Predictive power of CRM data Your CRM isn’t just a static repository of names and numbers; it’s a treasure trove of behavioral data. What is customer behavior prediction?
Product Management Lessons from Kids Television
The Product Coalition
MARCH 24, 2021
The main character’s name is even Cody (aka Cody the Coder ). The positives Should I be thankful that at least it’s educational and is teaching my kids something positive? I think we all know who these companies are and there’s no need to name them.
479: Beyond the pint glass–Learnings from creating the new Molson Coors Non-Alcohol portfolio – with Marlon Hernandez
Product Innovation Educators
MARCH 4, 2024
” After over 233 years of brewing beer, Molson Coors announced its name change to Molson Coors Beverage Company to reflect its growing focus on beverages outside the traditional beer offers. In 2019, we recognized that we needed to expand beyond beer and changed our name to Molson Coors Beverage Company.
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How Much Does “Industry Experience” Matter for a Product Manager?
The Product Coalition
DECEMBER 29, 2022
Is it worth it to ramp-up the candidate to educate them on how a specific industry works, rather than just hire the other candidate who already has a related industry background? About Me My name is Kasey, AKA J.X. Fu (pen name). It’s the entire profile of the candidate that matters — a comprehensive look is usually made.
364: Using Jobs-to-be-Done to avoid 6-figure mistakes – with Aggelos Mouzakitis
Product Innovation Educators
DECEMBER 20, 2021
His name is Aggelos Mouzakitis, and his company is called Growth Sandwich. On the new survey, instead of naming competitors, we described the competitors—a more secure solution, a solution with more features for educators, etc. His name is Aggelos Mouzakitis, and his company is called Growth Sandwich.
7 Essential Steps to Follow When Starting an Online Marketplace
The Product Coalition
JUNE 30, 2021
such names as Amazon, Etsy, or eBay are on everyone’s lips. It should allow users to take the desired action, namely to find and purchase the desired item quickly and effortlessly. Photo by Jukan Tateisi on Unsplash Online marketplaces are a hot trend now?—?such It is the so-called chicken and egg dilemma.
10 Biggest SaaS Challenges: How to Protect Your Business and Ensure Growth
Userpilot
MAY 8, 2023
Creating valuable content that educates customers, helps them discover new features, and keeps users engaged will pay dividends for your software company in the form of higher revenue or adoption rates. As important as customer education is, it can often still be overlooked or undermanaged by SaaS companies.
Innovatemap Partners with Nextech to Bring Product Strategy to Classrooms
Innovatemap
JUNE 27, 2023
We believe in the transformative power of education. There are so many educators who played a meaningful role in my journey to becoming a product marketer,” said Maria Otteson , Senior Product Marketer. It’s a privilege to give back by helping teachers see the reality of what their students can do with their education.”
Running a help center that retains more customers
Intercom, Inc.
MARCH 26, 2018
But, if the “Save” button has just changed color, sits in the same place, has the same name and performs the same function; this isn’t a fundamental change. If a customer finds something out of date on Intercom’s Help Center , our customer support team can easily let me know through the Messenger on our internal Product Education wiki page.
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So you want to give a Ted talk?
Intercom, Inc.
JUNE 26, 2019
Take cues from the event name, the stage name (if applicable) and the theme (of either the event or stage). One way to help define your talk is to decide how inspirational or educational you want it to be. In the tech industry, there’s a lot of educational talks, but don’t forget that there are other ways to give great talks.
Online Biometric Screening?—?Security Assistant For Online Businesses
The Product Coalition
DECEMBER 3, 2021
The chip contains a digital image of the passport holder’s photographs, linked to the owner’s name and other identifying information. Summary As the use of electronic media increases, people are becoming more familiar with online platforms such as online shopping, educational work, and banking.
11 Product Experience Examples to Ensure Product and Business Success
Userpilot
JANUARY 29, 2023
Loom and Tolstoy educate new customers on how to use their product with in-app video tutorials. Userpilot: in-depth product education through Product Adoption school Userpilot is a product growth tool that helps product teams deliver personalized in-app user experiences. It uses in-app video tutorials to drive customer education.
Five Search Engine Optimization (SEO) Tools for Product Managers
The Product Coalition
SEPTEMBER 8, 2022
My favorite areas are keyword research, where you can see the volume for specific and related keywords, allowing you to see both how often people search for your specific product by name, but also related terms where your product is ranked (or even, not ranked). You can also find and fix broken links, unnecessary redirects, etc.
Demo Content 101: How to Use It Correctly in SaaS
Userpilot
JUNE 17, 2021
It’s wise to create different demo content for different customer segments, and to ensure that the content is as educational as possible. If you need a versatile tool that will cover most of your customer education bases, give Userpilot a try. Use demo content to educate customers. Hence the name of the site. Campfire. >
Revolutionizing Design with AI-Powered Design Systems
UX Planet
JANUARY 29, 2024
This means the design system designers don’t just create the Figma UI design kit, token names, design system documentation, and educate the team. As a first step, I believe the system will be able to identify difficult tokens for users to understand so the team can change the name to something more readable.
Product Operations: How Do We Know if it is Even Working
ProductPlan
JULY 27, 2022
Increasing the efficiency of the product team followed as a close second with 52%, and then enabling internal teams with product education at 43%. Namely, what are they doing, and is it making a positive difference? Product education. Setting the Stage for Product Operations Success. Product analytics.
The Process Behind Creating Engaging Products and Experiences
Balsamiq
FEBRUARY 2, 2022
The reason for the name change is that we want these conversations to be solely focused on the creation of a product or feature and the story behind what it took to create a particular project at their company. The new name reflects this intent and focuses on each person’s process.
What is customer success?
Intercom, Inc.
JULY 26, 2022
As the name implies, customer success involves working with your customer to discover how your products and/or services can best empower them to reach their goals and objectives. . Onboarding customers and educating them on the best ways to use your product or service.
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Demand Generation: Learning About What It Is, and What It’s Not!
The Product Coalition
NOVEMBER 30, 2022
At times, it felt like what was needed was a true back to basics positioning, where we are educated in not only the definition of demand generation, but what the point of demand generation even IS. why is it valuable? is it fit for my use case?)
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Building Stronger Relationships Between Product Management and Engineering
Product Management University
JUNE 21, 2017
Educate educate each other. Your question * Name *. Here are three simple practices you can adopt to strengthen your product management and engineering relationships so they work together more harmoniously. Submit Your Question. Company Job Title Email *.
Engineering 100
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Promoting Services for Results: Three Types of Affiliate Marketing
The Product Coalition
SEPTEMBER 14, 2022
Affiliate-promoting businesses accept names and trust a target market online. Our focus for Sprocker Lovers is building community and providing free education around a selected niche, that in our case is the sprocket dog breed, and commercialism second.” Some don’t have the time or want to make those relationships.
Marketing 107
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Designing apps for kids: a reading app user experience
Imaginary Cloud - Design
MAY 21, 2020
With the boom of digital, education can't be left behind. Although perceived by many as a threat to traditional education, web and mobile apps can play a big role in children's cognitive development. I believe that apps in general can be a great complement to formal education. Why are apps important for kids ?
Product Operations: How Do We Know if it is Even Working
ProductPlan
JUNE 10, 2022
Namely, what are they doing, and is it making a positive difference? Moreover, enabling internal teams with product education came in at 43%. Product education. Assessing the quality of the education requires measuring employees’ ongoing product knowledge and satisfaction with the educational materials and its deliverables.
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