Product Talk

JUNE 11, 2025

When making a big change like adopting the product operating model or continuous discovery , how do you tap into the excitement while also controlling the chaos? They’ve been communicating to their teams in terms of outputs—go build these things—and never spent any time educating the teams on the strategic context.

Product Research 178

Product Research User Testing Feedback Software User Friction 178

Alchemer Mobile

MARCH 11, 2025

Why customer support is an overlooked differentiator Product features, pricing, and branding all play key roles in differentiating your organization from the laundry list of competitors, but theres one often-overlooked factor that can make or break customer loyalty: how well you support your customers. They are unmatched.

Differentiation 130

Differentiation Feedback Software Customer Feedback User Testing 130

Userpilot

JULY 19, 2025

As a product manager, I’ve come across all the common obstacles to creating personas. Otherwise, you’ll end up with guesswork-based personas that aren’t actionable enough to drive product decisions nor relatable enough to inspire, and the work of all your company’s teams will stay disconnected from real customer pain points.

User Testing 87

User Testing Customer Feedback Data Visualization User Friction 87

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). Automation is also streamlining many routine design tasks, allowing designers to prototype and analyze user research muchfaster. Finally, we have user research analysis.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. This fundamental gap in understanding is where UX Research becomes not only valuable but essential for driving authentic and lastinggrowth.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Userpilot

OCTOBER 28, 2024

Ever wonder why some products instantly click with users while others get abandoned faster than New Year’s resolutions? Use welcome surveys to identify users’ jobs to be done and use cases. This means using the welcome survey discussed above to learn what users expect from your brand.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Userpilot

NOVEMBER 7, 2024

What is an interactive product demo? An interactive demo is a self-guided walkthrough that uses tooltips, modals, hotspots, and other interactive elements to help users quickly explore your SaaS product. Why build interactive demos for your SaaS product? This both shortens the sales process and enhances the customer experience.

Demo 103

Demo Analytic Tools Feedback Software Research Software 103

Userpilot

APRIL 30, 2025

As a product marketing manager who has spent years optimizing for product adoption, Ive realised that acquiring and retaining isnt about shiny UI updates or random ad spends. Its about building a repeatable system that drives discovery, boosts engagement, and keeps users coming back. Meanwhile, Canva takes a different approach.

Feedback Software 66

Feedback Software Analytic Tools Data Visualization User Testing 66

Lenny Rachitsky

FEBRUARY 9, 2025

Brought to you by: • Enterpret —Transform customer feedback into product growth • Vanta —Automate compliance. This opens up opportunities to integrate smarter, smaller models into products. Don’t just build the best product; build the product that resonates most with your users.

User Testing 125

User Testing Research Software Product Research Artificial Inteligence 125

People-First Product Leadership

NOVEMBER 19, 2024

In today's fast-paced product world, having a sharp product sense isn't just an advantage—it's a necessity. Drawing from the Reforge session on Product Sense that I did recently, today we explore the final five themes from attendee questions. Now, let’s dive in and level up your product management skills!

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

UX Planet

APRIL 19, 2025

As a digital product designer for over a decade, I had already witnessed several technological revolutionsbut none with the transformative potential of generative AI. His framework not only organized my chaotic thoughts on the subject, but fundamentally transformed my approach to designing AI-powered products.

Generative AI 95

Generative AI Research Software Data Visualization Analytic Tools 95

Userpilot

JULY 12, 2025

Understanding your primary objective helps us see if a product-led approach could be a better fit than traditional sales outreach for your growth strategy. Many companies rely on email drips, but this often fails to provide help when and where users need it most—inside the product. Guesswork and sales team feedback only go so far.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Customer Feedback 66

Messages that Matter

AUGUST 26, 2024

Messages that Matter Messages that Matter Involve partners early and often throughout creation of your product messaging! It is the key to getting partners to embrace and amplify your B2B software product messaging. They can tell you the truth about product strengths and weaknesses. What are our product’s strengths and weakness?

Messaging 40

Messaging Product Research Weak Development Team User Testing 40

UX Planet

JUNE 19, 2025

That’s where things start to get murky — making educated guesses instead of informed decisions. While ample time for thorough UX research is ideal, there are always projects where that’s not possible, in which case, I make sure to follow these three steps of UX research, in whatever capacity possible, to ensure I am not designing in the dark.

Research Software 59

Research Software User Testing Product Research UX 59

Userpilot

APRIL 24, 2025

Want to advance your career in product management or find top talent for your team? This article shares exciting product manager roles focused on retention and churn and showcases standout candidates in the field. Recommended product manager job openings in data-driven companies 1. Who would be the best fit for this job?

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

Userpilot

APRIL 16, 2025

According to a recent survey, 80% of consumers are more likely to patronize a company that provides a tailored experience. You must find the right balance of strategies that bring immediate results while driving long-term product growth. Subscribing to your product ( converting from a trial user ). What is an app conversion?

Feedback Software 66

Feedback Software Analytic Tools User Testing Data Visualization 66

UX Planet

JUNE 17, 2025

Desirable difficulties in B2B and B2C product design — and what research on disfluent fonts can teach us. After all, when the product is built for professionals, a more complex interface that offers greater flexibility is often welcomed by its users. This idea is echoed in education research.

Research Software 92

Research Software User Testing B2C Weak Development Team 92

Userpilot

NOVEMBER 14, 2024

A customer expansion strategy is a playbook for increasing the revenue from your existing customers, for example, by selling them additional products and services or encouraging them to upgrade to higher plans. To realize the full value of the product, users need to upgrade. What is a customer expansion strategy?

Data Visualization 105

Data Visualization Customer Experience Analytic Tools Customer Feedback 105

Userpilot

OCTOBER 19, 2024

Customer satisfaction (CSAT) is a measure of how well a company’s product, service, and overall experience meet customer expectations. Satisfaction in SaaS, therefore, isn’t simply about developing a nice product and launching it in the market. Regular updates : The product is frequently improved based on user feedback.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

Ronke PM

FEBRUARY 28, 2025

Table of Contents The Role of Diversity in Product Management What is Diversity and Inclusion in the Workplace? Why EDI Matters in Product Management How Diversity Strengthens Product Management Without diversity, there is no innovation or creativity. This is why organizations need to champion diverse talent.

Product Management 52

Product Management Product Manager User Friction Product Research 52

Userpilot

MAY 17, 2025

In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Questions to ask: Who owns app localization internally: product, marketing, ops? Slack is an interesting example of testing and optimization.

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

UX Planet

MAY 1, 2025

This guide explains product localization and key considerations to design experiences that truly resonate with localusers. Introduction Are you joining a product company that serves users across different countries? Or are you designing a product thats entering a new international market? Expanding into new markets?

User Testing 66

User Testing Marketing Research Software Data Visualization 66

AB Tasty

JULY 3, 2025

Building a culture of experimentation requires an appetite for iteration, a fearless approach to failure and a test-and-learn mindset. Ronny’s work has helped lay the foundation for modern online experimentation, influencing how some of the world’s biggest companies approach testing and decision-making.

User Testing 59

User Testing Data Visualization Research Software Analytic Tools 59

UX Planet

JUNE 20, 2025

Not the kind of design limited to screens, but the kind that shapes entire ecosystems, guides strategy, and builds adaptive, intelligent products. This article is for every curious beginner, every senior designer looking ahead, every AI educator, and every founder or VP seeking a competitive edge. This isn’t science fiction.

Research Software 66

Research Software Feedback Software Data Visualization User Testing 66

UX Planet

FEBRUARY 6, 2025

Banks invest many resources into research, security and basic digital service functionalityonly to follow up with so-called Lean Designs, which are little more than colorized, clickable prototypes. They want an immersive digital experience that delights, supports, educates andrewards. Wheres the brand identity?

Banking 80

Banking Data Visualization Customer Experience Feedback Software 80

Userpilot

JULY 17, 2025

Many product teams focus on new customer acquisition but ignore the cost of losing customers they’ve already paid to acquire. It comes from reducing customer churn and increasing expansion, and treating success as a product function. I’ve learned that sustainable growth doesn’t come from new customers alone.

User Testing 85

User Testing Data Visualization Customer Feedback Research Software 85

Userpilot

JULY 12, 2025

Google Analytics) We don’t have a dedicated tool yet Advanced product analytics platforms How do you communicate with users based on their actions? Behavioral segmentation is about grouping your users based on how they interact with your product, not just who they are or where they live. Make our product fit those needs.

Analytic Tools 72

Analytic Tools Data Visualization Feedback Software Research Software 72

UX Planet

MARCH 3, 2025

SaaS (Software as a Service)Websites Purpose: SaaS websites aim to convert visitors into users by showcasing the products value, features, andpricing. Key Design Considerations: Clear Product Messaging: Users should immediately understand what the software does and how it benefitsthem. Example Websites: Nike Allbirds 3.

Reporting Tools 59

Reporting Tools Magazine Software Review Customer Experience 59

Userpilot

MAY 28, 2025

Youve seen great success with your product and want to turn it into a mobile app. As a product manager, Ive seen it become a constant loop of juggling SDKs, waiting on engineering sprints, patching together feedback tools, and praying your analytics make sense. Your product team deserves better.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software User Testing 82

UX Planet

JUNE 19, 2025

Example: Picking up a virtual key or interacting with a product in AR. The XR Design Process: From Concept to SDK Discovery & Research —  Assess if users are seated or moving; match input methods to hardware. Testing with SDKs —  Validate in ARKit, ARCore, MRTK; check comfort and usability.

Data Visualization 59

Data Visualization Feedback Software Analytic Tools Research Software 59

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Userpilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? This article shares exciting mobile product manager roles and showcases standout candidates in the field. Recommended product manager job openings in data-driven companies Looking for a job in mobile product management?

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

Userpilot

JUNE 20, 2025

Looking for a good user onboarding tool and wondering if Product Fruits is the best option for your SaaS company? The many available Product Fruits alternatives don’t necessarily make the choice any easier. In this post, we’ll examine which Product Fruits competitor is the better digital adoption platform for your needs.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Modus Create

NOVEMBER 15, 2024

By Greg Sterndale Posted in Digital Transformation , Product Published on: November 15, 2024 Last update: November 15, 2024 Five questions to help kickstart your AI journey Few industries stand to gain as profoundly from AI advancements as life sciences. Are you ready to transform life sciences with intelligent apps?

Research Software 40

Research Software Reporting Tools Data Visualization Technical Review 40

Gainsight

APRIL 16, 2025

They experience your company aswell, your company (and product) as one journey. That customer journey includes onboarding emails, help center articles, Academy courses, support tickets, in-app tooltips, CSM check-ins, community threads, and product updates. Its not one product. Customer Education creates proactive guidance.

Customer Experience 52

Customer Experience Analytic Tools Research Software User Testing 52

Userpilot

MAY 17, 2025

In this article, I highlight my tried and tested system for doing just that. Understand your mobile users Before I even begin designing anything, my absolute first step is to conduct extensive user research. For example, the note-taking app Evernote uses the onboarding journey to highlight the product’s value.

Research Software 82

Research Software Onboarding KPIs User Testing Customer Experience 82