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These interactions weren’t just about immediate product needs – they focused on building long-term partnerships and ensuring customers saw value in the product vision and roadmap. The director role required a delicate balance between tactical execution and strategic planning.
In this class, one of the skills Teeba learned was how to identify a product’s revenue model, make an educated guess about its business outcomes, and map product outcomes to these business outcomes. Coming to these realizations led Teeba to sign up for the Continuous Discovery Master Class to gain clarity and focus.
Finally, Computer Vision allows AI to interpret and process visual information, which is especially useful for accessibility features. By seeing and understanding images, computer vision helps make interfaces more responsive and adaptable, even for users with varying abilities.
Speaker: Miles Robinson, Agile and Management Consultant, Motivational Speaker
Despite this, those building the product itself are often detached from their customers, leading to a gap between vision and execution on the most practical metrics. Join Miles Robinson, Agile and Management Consultant as he discusses how we can educate and equip our QA/QC process to forge champions of customer experience.
For example, in a recent Lenny’s Podcast , Archie Adams shared that Shopify runs experiments with cohort analysis after 1, 2, 3, 4, and 5 years as the CEO’s vision is to build “the right things for commerce 100 years from now” Looking for specifics? Is the company thinking in hours, days, weeks, months, or years?
Stay true to your vision (but stay flexible): Even as Notion struggled, Ivan’s core vision never changed: “to give anyone the ability to customize software to their needs.” Key insight: Hold your vision, but pivot on tactics when needed. ” The big lesson was to solve a real user need.
Step 4: Build your interactive product demo This is where your vision takes shape and transforms into a tangible experience for your users. Embed your educational tutorials in your resource center : Creating a comprehensive resource center with your interactive demos and tutorials can significantly enhance the customer experience.
In our conversation, we discuss: Why complexity kills entrepreneurship How to develop and leverage your unique talent stack How specifically Tobi approaches thinking from first principles The importance of focusing on unquantifiable qualities like joy and delight Why Tobi works backward from a 100-year vision Why metrics should support decisions, not (..)
Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic
That said, it's often quite tricky to take your vision and figure out the first experiment to run. Join Nick Noreña, educator, entrepreneur, and currently an Innovation Coach at Kromatic, as he walks us through how we can figure out the right experiments to run for any product or service, and in organizations of all sizes.
Whether you’re building for health care, education, or another industry, think about how your product could benefit from these advancements. This opens up opportunities to integrate smarter, smaller models into products.
Customer Education creates proactive guidance. With better orchestration and contextual education, customers can move faster, get value sooner, and build confidence in your product from day one. ” Adam Avramescu, Personio This acquisition highlights the critical role of education in the customer journey. Head to Pulse!
Where to find Eilon Reshef: • LinkedIn: [link] In this episode, we cover: ( 00:00 ) Eilon’s background ( 04:20 ) The pod model ( 06:33 ) Working with design partners ( 09:13 ) Finding and coordinating design partners ( 13:12 ) Balancing customer feedback and vision ( 15:10 ) Gong's 95% feature adoption ( 17:05 ) The importance of autonomy (..)
In this role, you will leverage your extensive experience turning ambiguous problems into clear and actionable deliverables, aligning internal and external leaders on a shared, ambitious vision. Product Manager, karpov.courses (20212022): Managed the full development cycle of educational courses and a custom Learning Management System (LMS).
Real-World Use Cases Immersive UX is transforming sectors beyond gaming: Credit — Source Healthcare: AR-guided surgeries and training Education: Virtual classrooms and labs Retail: AR try-on experiences Manufacturing: Work instructions via smart glasses Field Service: Hands-free manuals Smart Factories: 3D dashboards for monitoring 8.
Training and education and books need to be accessible. I’ll be totally upfront: I’ve been saying that for years, and I’m not writing a book right now, but I have a vision of writing more books. In order to do that, there’s a lot of things that have to happen.
When resources are seamlessly brought togetherwhether its educational content, community forums, or release notescustomers can navigate their journeys with ease and clarity. This integration not only streamlines the experience but also enhances customer confidence as they engage with your brand.
Youll blend the strategic mindset of a growth product manager with the creative vision of a UX designer – driving repeat engagement, gamification, and social participation. Experience leading product teams building consumer products in personal productivity, search, education, or messaging.
They want an immersive digital experience that delights, supports, educates andrewards. Beyond pure functionality, these platforms blend education, entertainment and lifestyle perks into their offerings, aiming to create a sense of excitement and loyalty that goes well beyond the usual banking relationship.
Educational programs (including live events) that drive onboarding, adoption, and more. Combining a smart foundational strategy with execution via a community platform will help you bring your community vision to life. The power of community goes far beyond these user forums, but theyre a great way to get started. Let’s dive in.
Heres a quick look at how to send a series of well-structured automated onboarding emails to keep new users engaged and educated. Instead of listing every feature, they focus on their overall philosophy and vision in the onboarding email. Soon after registration, send a welcome email with a thank you note and support resources.
If Pulse was all about igniting inspiration, Pulse Unplugged is about sustaining it—helping you move from vision to execution in a way that works for your team. Expect to hear from industry leaders, Gainsight experts, and forward-thinking practitioners as they share their playbooks, lessons learned, and bold visions for the future of CS.
Humans are creatures of habit—whether that means knowing exactly where a button is or settling into a workflow—and that’s why migrating learning management systems (LMS) can be a touchy topic for Customer Education teams. Want to learn more about Gainsight Customer Education or how you can migrate your academy?
86% of customers say they’d be more likely to stay loyal to a business that invests in onboarding content that welcomes and educates them after they’ve bought. Here’s a quick look at how to send a series of well-structured automated onboarding emails to keep new users engaged and educated.
If there is one field that could benefit from human-centred, as well as educated professionals, it’s that one — think of it as applying dark patterns for the public good, like white-hat designers for democracy.) But much of that has already been written elsewhere (though perhaps less about designers in politics).
The post-sales experience, when customers need to be onboarded, educated, understood, and fully enabled with the new capabilities theyd purchased, was often overlooked. But what stood out to me was the companys vision to turn fragmented customer experiences into a holistic one.
But 2024 brought a broader vision: banks started to tailor digital experiences for people with cognitive differences, mental health challenges, language barriers and more — areas in which AI’s adaptability is key. Traditionally, accessibility in finance focused on accommodating visual or hearing impairments (e.g.,
Education-first approach: With ClickUp University, product demo links, help docs, and a Facebook community, I felt incentivized to learn the product before using it. Airtable Airtable’s email focuses more on “motivating” rather than educating. Mixpanel This email is clean and does a great job introducing Mixpanel’s product vision.
Humans are creatures of habit—whether that means knowing exactly where a button is or settling into a workflow—and that’s why migrating learning management systems (LMS) can be a touchy topic for Customer Education teams. Want to learn more about Gainsight Customer Education or how you can migrate your academy?
Things like education where there’s multiple stakeholders – the parent, the teacher, the student – each of these requires domain expertise, requires careful thought, requires a lot of work. And I think that the specifics of what vibe coding is, I think that’s going to change over time, right?
The country has invested in expanding technical education initiatives, creating a pipeline of emerging talent ready to enter the workforce. For long-term engagements, Arkenea offers dedicated pods with low attrition and consistent team members who deeply understand the clients business, culture, and product vision.
Every year at Pulse , we recognize industry leaders who have made significant contributions to the fields of customer success (CS), customer education, product experience, community, and beyonddriving innovation and transforming the way businesses engage with their customers. Its education as a growth drivernot just a support tool.
Nick Mehtas Vision: From Do More With Less to Do More with Agents CEO Nick Mehta kicked off the keynote with his signature mix of humor and insight, diving straight into the challenges Customer Success (CS) teams face today. Gainsights newly launched Atlas AI Agents already demonstrate how this vision can come to life.
The country’s robust STEM education ecosystem produces developers proficient in cutting-edge technologies, from advanced AI/ML frameworks to cloud architecture, mobile development, and enterprise solutions. With over 1.5 million engineering graduates annually and a tech workforce exceeding 5.8
He joined us live at the Mind the Product Leadership Forum to chat about how he builds his own roadmaps, prioritisation, product vision, OKRs and quite a bit more. Owning your product vision. The post Podcast: Roadmaps, OKRs, Vision and Prioritisation with Bruce McCarthy appeared first on Mind the Product. Quote of the Episode.
Your vision of the future should bring clarity to your roadmap. It aligns business decisions with strategic vision. Effective roadmaps translate leadership’s vision into a guided conversation with stakeholders. Start by asking who in your business needs to understand the product’s vision. So why build a roadmap at all?
We make a living selling leaders and teams on what the future can look like, and then do our best to meet and exceed that vision. Virtual and augmented reality brings education to the underprivileged, provides great customer experiences in healthcare, education, industrial companies, and transforms social relationships?
She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador. Jonathan is Director of Product Management at Schoology, a fast growing startup in education technology, and he is excited about how technology is unleashing the future of education.
When I was in education, I thought about how we could educate better. It was scary how little we were utilizing great technology to solve challenges in education. When I was in education, I thought about how we could educate better. How can we empower students, teachers, and parents?
She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador. Jonathan is Director of Product Management at Schoology, a fast growing startup in education technology, and he is excited about how technology is unleashing the future of education.
It’s about educating stakeholders on the principles of product management, such as user research, data-driven prioritization, and continuous iteration. Product leaders who successfully evangelize product management often employ several key strategies: Building alignment around a shared product vision.
We didn’t see ourselves in the economy segment; that didn’t make sense with the vision of a premium perspective. We invested a lot of resources into educating our organization about the differences between beer and non-alcohol. The challenge of product managers is how we translate that PowerPoint vision into reality.
Product Managers (PM) need to effectively communicate product vision, strategic roadmaps and concepts to a variety of different stakeholders through the different stages of the product life cycle. Inis is a biologist by education who transferred from science to sales over market development into a product manager role 3 years ago.
Educate the Customer. In contrast, let’s pick a B2B product like enterprise IT backup/recovery (which is what I do) – how do you educate backup admins and database admins that what they’ve been using for the past two or three decades can be improved on? And if no one generated content, then Facebook wouldn’t exist.
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