Centercode

JUNE 12, 2023

The Centercode team will be heading to San Francisco June 8th and 9th as a proud sponsor of Enterprise UX where we’ll be showcasing our customer validation management solutions. The event brings together designers, engineers, developers, and product managers to discuss innovations in enterprise software user experience.

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Enterprise UX Customer Experience Events 52

Modus Create

JANUARY 10, 2023

Modus Create has acquired Clarisoft , a Romanian software engineering company with deep expertise in custom product development for enterprises. Also joining Modus will be 40 senior engineers, designers, and project managers. . We kick off 2023 with an excited update! Fifth Acquisition in 12 Months.

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Software Engineering Engineering Automotive Healthcare 98

Intercom, Inc.

MAY 25, 2022

We have truly global ambitions to bring our mission of making internet business personal to the biggest enterprise customers across the world. This is the third post in a series exploring the ways Intercom has scaled key functions to support the needs of enterprise customers. We’re growing alongside our customers. Can Intercom do that?

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Reporting Tools Customer Experience Data Visualization Software Review 252

Mironov Consulting

AUGUST 29, 2023

 And calling out the need for some honest discovery before we embark on major engineering efforts. This would seem obvious, but every week I discover another engineering/product organization building generic software in-house that’s not strategic to their core business.  

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Engineering 52

Mind the Product

APRIL 9, 2018

I love building enterprise systems, because you get to work with your customers/users every day and literally see their lives change as you release new features. But building good enterprise systems is prone to failure, as author and product consultant Sam McAfee has recently pointed out. At Zalando, we changed this.

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Reporting Tools Systems Review Enterprise Technical Review 117

Alchemer Mobile

MARCH 13, 2024

Vandegriff recognized for exceptional leadership of technology and teams, positively impacting Alchemer customers LOUISVILLE, COLORADO, March 13, 2024 – Alchemer, a global leader in experience management and enterprise feedback technology, today announced that Brandi Vandegriff has won the Colorado Technology Association’s CIO of the Year Award.

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Feedback Software Research Software CTO Technology 242

NextBigWhat

MARCH 23, 2021

Engineers cannot sell? The post From Being a Hard Core Engineer to Selling to Enterprises: Raviteja, MoEngage’s Founder and CEO appeared first on nextbigwhat. Well, but when you are a founder you gotta do what you gotta do. — Send in a voice message: [link].

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Enterprise Engineering Messaging Product Management 40

dscout People Nerds

MAY 15, 2018

LinkedIn’s Enterprise UX team on how research is changing the Enterprise landscape.

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Enterprise UX Engineering 56

Roy Madden

APRIL 4, 2022

The core of Feedly for Market Intelligence is an AI engine, called Leo, that automatically gathers, analyzes, and prioritizes intelligence from millions of sources in real-time. Meet Leo, Feedly’s AI Engine. Feedly’s AI Engine (Leo) automatically tags key market intelligence concepts. Market Intelligence.

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Technical Review Engineering User Testing Artificial Inteligence 78

Gainsight

JUNE 7, 2022

Enterprise organizations are leading many of these operational innovations. And that’s why we were excited to get enterprise CS leaders together to talk about new developments in CS and trends for the future. Yet, CS teams can and should start onboarding before an enterprise client comes on board, using all the information available.

Data Visualization 52

Data Visualization Enterprise Customer Feedback Analytic Tools 52

Andrew Chen

SEPTEMBER 24, 2018

This is the engine that powers Dropbox, Slack, Asana, and many other new companies. It brings together all the growth levers: Viral growth, performance advertising, consumer growth techniques – but also inbound marketing, enterprise sales, etc., A lot of interesting nuances here. a16z Podcast. Transcript coming soon!).

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Enterprise Inbound Advertising B2B 76

Gainsight

OCTOBER 14, 2022

Value engineering through the lifecycle. At Gainsight, we’ve created a framework that identifies key moments along that journey, where the entire enterprise can get involved in engineering value for customers, from landing an account through to renewal and expansion. He says, “you’re constantly in that cyclical motion.

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User Friction Engineering Customer Experience User Testing 52

Mixpanel

JANUARY 3, 2022

Engineers are always looking for ways to differentiate themselves. Here are four ways you can position yourself as the go-to engineer for everything product analytics—and simultaneously make yourself invaluable to both the product and engineering teams. Spearhead a slick analytics implementation. You’d be celebrated.

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Analytic Tools Data Visualization Engineering Weak Development Team 59

Product Management Today Submitted Articles

SEPTEMBER 9, 2020

Over the past decade, I have worked extensively with many B2B enterprise software companies. This has included the assessment, formation, development, and re-engineering of the product management function.

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B2B Enterprise Engineering Development 242

280 Group

OCTOBER 3, 2021

To drive sustainable business growth, I’ve partnered with many engineering teams to build digital products, platforms, and experiences. A roadmap is a dynamic, collaborative effort with your product owner and engineering manager. Unlike a detailed engineering plan or dump of Jira, this format doesn’t show how long you’re working on it.

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Webinar Agile Roadmap Customer Experience 400

Intercom, Inc.

MARCH 16, 2022

“The secret to Intercom’s success in this realm is simple: years of consistent, careful, and multi-faceted cultural, organizational, and engineering work”. The secret to Intercom’s success in this realm is simple: years of consistent, careful, and multi-faceted cultural, organizational, systems and software engineering work.

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Software Review Technical Review Systems Review Management 118

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Signup to be a Mentor Today!

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Analytic Tools Research Software Enterprise Startups 60

Userpilot

MARCH 9, 2023

He immediately cracks us up with the way he introduces his business: “We’re like Netflix for Engineering Calculations. But not every engineer gets to discover the calculators they’re looking for – and drops off before getting their job done. Looking for the best tool to improve your new User Activation? Search no more!

Customer Experience 52

Customer Experience User Testing Onboarding KPIs Engineering 52

Product Management Unpacked

MAY 27, 2021

After nine years working as a systems engineer, applications engineer, software engineer and finally, a lead data engineer, Debashish Sasmal was ready for his next strategic move. UPMC Enterprises Provides Deep Insight Into Product Management. Curtis Stratman is Director of Product Management at UPMC Enterprises.

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Healthcare Technical Review Product Management Product Manager 146

280 Group

APRIL 18, 2023

My titles varied: Product Manager, Senior Business Analyst, Enterprise Integration Manager. At JCI program management lives in the place in between a traditional product management organization and a traditional engineering organization. Avoid over-engineering things. That’s a mindset that not all Product Managers understand.

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Product Management Product Manager Customer Experience Management 295

PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. In the define stage, you are planning the MVP by sharing your vision with your engineering and product design counterparts. A day in the life of Kevin Wei, an enterprise product manager.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Gainsight

SEPTEMBER 21, 2022

Digital Customer Success (DCS) is becoming table stakes, as SaaS organizations of all sizes look to their own customer base to build an efficient, durable growth engine that can withstand this market and position them for future success. . Be available during adoption through one-to-many tactics .

Analytic Tools 52

Analytic Tools Customer Experience Engineering Data Visualization 52

The Product Guy

FEBRUARY 27, 2018

We had just hired a new VP of Product who was radically (and rapidly) changing our product development process, and our engineers – based remotely, in Argentina – were struggling to keep up. “To Well, before, product knew what was going on and engineering didn’t.” and one engineer in Iceland. And what can I do about it?

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Engineering Weak Development Team Technical Review Software Review 100

Mind the Product

MARCH 23, 2017

We’re delighted to announce our first three speakers, who will share their unique insights on building products in SaaS, how to be more creative and innovative, and how to change enterprise culture; Tickets are on sale now! The post Innovation, SaaS, and Enterprise: Announcing the First Three Speakers for #mtpcon London!

Research Software 86

Research Software Enterprise User Testing Workshop 86

The Product Coalition

JANUARY 27, 2024

That’s why these skills can prove to be useful when consulting with software engineers and other specialists in deciding which languages to use when energy efficiency is a priority. The good news is that many carbon account software vendors serve enterprises and government organizations.

Analytic Tools 141

Analytic Tools Research Software Reporting Tools Software Review 141

Mironov Consulting

JANUARY 24, 2024

Expanding on a recent post ( Revenue Goals are Not Company Strategies ), I’ve been seeing lots of maker teams (product, engineering, design) struggling to form product strategies without a company strategy to hang them on.    Did they have sufficient input?   Product management malpractice.  

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Product Strategy Strategy Onboarding KPIs Data Visualization 119

Mixpanel

FEBRUARY 16, 2024

Build persona foundations from research In the spring of 2022, I had recently joined Mixpanel and was tasked with solving “our enterprise adoption problem.” A customer success lead looked into the PM persona, a PM looked into a data engineer persona, and so forth. What are their data-specific needs?

User Testing 52

User Testing Customer Feedback Customer Experience Data Visualization 52

Mironov Consulting

OCTOBER 19, 2022

Product management doesn’t run Engineering; Engineering runs Engineering. And at least in public, Engineering and Product leadership need to be shoulder-to-shoulder , actively supporting each other at every turn. But there are some engineering team configurations that I see as problematic.  So

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Weak Development Team Software Review Systems Review Technical Review 129

eG Innovations

MARCH 18, 2019

This post will outline some of the ITIL guidance from the perspective of eG Enterprise and a Citrix-based digital workspace. Why eG Enterprise is a World Leader in Citrix Monitoring ». eG Enterprise Staffing Guidelines. Citrix Staffing Guidelines. A fact of life for most IT people is they wear many hats!

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Data Visualization Enterprise Reporting Tools White Paper 45

Mironov Consulting

DECEMBER 17, 2023

In the heat of an enterprise deal moment, it’s easy to think very short-term about the long-term costs of specials and “small requirements.”    The upside (for the sales team) is huge, and the cost (for product/engineering/support) is diffuse.    Far away.    Hard to see. 

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

Mironov Consulting

DECEMBER 5, 2023

  We could conceivably do this by raising prices; opening new geographic markets; expanding the current product line; building and launching a new e-commerce business alongside our enterprise CRM business; getting the ticket concession for Taylor Swift’s next tour; or inventing cold fusion to save the planet.

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Data Visualization Strategy Artificial Inteligence Weak Development Team 78

Gainsight

MAY 21, 2020

We then cross-referenced that inventory against other leading enterprise design systems to make sure we had our bases covered for new patterns that might emerge. Additionally, this helped us collaborate with engineers regularly so we could find potential gotchas as they arose rather than after the design work was complete.

Customer Experience 52

Customer Experience Feedback Software Enterprise User Testing 52

The Product Coalition

MARCH 18, 2022

Given that we have finite engineering and product resources, what is the path forward?” If you have an SMB or enterprise sales motion, deal win rates are another vital indicator. Product and Engineering Team Churn Product teams are usually relatively small at this stage. What would that balance look like?

Customer Experience 193

Customer Experience Onboarding KPIs User Testing Customer Feedback 193

The Product Coalition

MARCH 17, 2021

Engineering Facing and High Abstraction Interface with Engineering?—?Internal Internal &External Stakeholders A PM whose role is engineering facing but also at high abstraction w.r.t. Engineering Facing and low abstraction A product owner The PM’s in this role are generally Product Owners. Story writing(Epics?—?Focusing

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User Testing Product Management Product Manager Product Research 117

The Product Coalition

MARCH 3, 2024

Why do enterprises need to predict customer behavior? Here’s why customer behavior prediction has become a game-changer for enterprises: Right segmentation for audiences: Gone are the days of mass marketing blasts. How can CRM marketing help predict customer behavior II. Well, those days are over! Here’s how: 1.

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Data Visualization Analytic Tools Marketing Customer Experience 120