The Product Coalition

JANUARY 27, 2024

As software builders, we are uniquely positioned to influence this environmental trajectory. That’s why these skills can prove to be useful when consulting with software engineers and other specialists in deciding which languages to use when energy efficiency is a priority.

Analytic Tools 151

Analytic Tools Research Software Reporting Tools Software Review 151

Melissa Perri

JANUARY 4, 2020

Not every company has seen all these changes, but by and large I think it's been a positive push forward and I'm proud of where we've come from and where we have gotten to. -- 2014: "I do not need Product Managers, I can run my company myself,I have the strategy." As more enterprises turn digital, this will become a stronger need for them.

Data Visualization 388

Data Visualization User Testing Research Software Feedback Software 388

The Product Coalition

MARCH 18, 2022

Given that we have finite engineering and product resources, what is the path forward?” If you have an SMB or enterprise sales motion, deal win rates are another vital indicator. They return your phone calls, buy more licenses, leave positive reviews, etc. What would that balance look like? They’re also voluntary.

Customer Experience 201

Customer Experience Onboarding KPIs User Testing Customer Feedback 201

Gainsight

SEPTEMBER 21, 2022

Digital Customer Success (DCS) is becoming table stakes, as SaaS organizations of all sizes look to their own customer base to build an efficient, durable growth engine that can withstand this market and position them for future success. . Be available during adoption through one-to-many tactics .

Analytic Tools 52

Analytic Tools Customer Experience Engineering Data Visualization 52

Product Management University

FEBRUARY 15, 2023

Solution selling is a basic sales methodology that has long been the norm in enterprise B2B. Aspirational selling is about understanding what’s driving your buyers from the top down and using that knowledge to position the value of your products in a more strategic context. What is Solution Selling? It’s not wrong or bad.

Product Research 130

Product Research Demo Document B2B 130

PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. In the define stage, you are planning the MVP by sharing your vision with your engineering and product design counterparts. A day in the life of Kevin Wei, an enterprise product manager.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

The Product Guy

FEBRUARY 27, 2018

We had just hired a new VP of Product who was radically (and rapidly) changing our product development process, and our engineers – based remotely, in Argentina – were struggling to keep up. “To Well, before, product knew what was going on and engineering didn’t.” and one engineer in Iceland. And what can I do about it?

Engineering 100

Engineering Weak Development Team Technical Review Software Review 100

Mironov Consulting

FEBRUARY 28, 2024

  My focus is on B2B/enterprise companies where sales cycles are long; attributing revenue to individual product improvements is challenging; and a few large deals have visibility up to the Board.    (Agilists state this in the positive: “start less, finish more.”)   The PdM equivalent of mansplaining.

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

Mironov Consulting

JANUARY 24, 2024

Expanding on a recent post ( Revenue Goals are Not Company Strategies ), I’ve been seeing lots of maker teams (product, engineering, design) struggling to form product strategies without a company strategy to hang them on.    Did they have sufficient input?   Product management malpractice.  

Strategy 119

Strategy Product Strategy Onboarding KPIs Data Visualization 119

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Signup to be a Mentor Today!

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

Mixpanel

FEBRUARY 16, 2024

As a Product Lead, I continuously emphasize to our broader team the importance of defining personas so that we’re clear about who we’re targeting when shaping our product or positioning. A customer success lead looked into the PM persona, a PM looked into a data engineer persona, and so forth. Here are a few ways we do it.

User Testing 52

User Testing Customer Feedback Customer Experience Data Visualization 52

The Product Coalition

MARCH 17, 2021

Engineering Facing and High Abstraction Interface with Engineering?—?Internal Internal &External Stakeholders A PM whose role is engineering facing but also at high abstraction w.r.t. Engineering Facing and low abstraction A product owner The PM’s in this role are generally Product Owners. Story writing(Epics?—?Focusing

User Testing 122

User Testing Product Management Product Manager Product Research 122

The Product Coalition

MARCH 3, 2024

Why do enterprises need to predict customer behavior? Here’s why customer behavior prediction has become a game-changer for enterprises: Right segmentation for audiences: Gone are the days of mass marketing blasts. Enhanced brand perception : Personalized experiences foster positive brand sentiment and advocacy. Here’s how: 1.

Data Visualization 133

Data Visualization Analytic Tools Marketing Customer Experience 133

Mironov Consulting

JUNE 27, 2020

That might seem obvious or naïve, but recent conversations with several B2B/enterprise clients suggest that it’s actually controversial. For context, enterprise tech companies tend to have a small number of large deals each quarter that really matter. ( So I don’t have any queasiness around: Emphasizing the positive.

User Testing 137

User Testing Customer Experience Weak Development Team Enterprise 137

The Product Coalition

FEBRUARY 11, 2024

Photo by Iain Kennedy on Unsplash When I was a product lead at Imperva, there was a feature that engineering kept telling me required a rewrite. But you know how it is  — temporary things tend to remain permanently , and engineering kept raising a flag that this feature needs more work. Some even need to be left untouched.

Framework 120

Framework User Testing Customer Experience Definition 120

Intercom, Inc.

JULY 28, 2022

Sanj started working at Salesforce back in 2005, when the company had around 1,000 employees and a few hundred million in revenue, and he was a part of its growth for 14 years, holding several leadership positions in multiple markets in EMEA. Since leaving college, I knew I wanted to work in technology, in a sales or go-to-market position.

Feedback Software 210

Feedback Software Customer Feedback Customer Experience Weak Development Team 210

The Product Coalition

JANUARY 24, 2021

But what about product and engineering? For example, I have seen product teams that create OKRs around meeting with customers, and engineering teams that created OKRs around closing the tech debt. including at least the product and the engineering departments. For example, maybe you want to start selling to larger enterprises.

Analytic Tools 195

Analytic Tools Customer Experience B2C Enterprise 195

Userpilot

NOVEMBER 2, 2023

Search Engine Optimization (SEO) allows companies to reach more users with their content. Such knowledge allows companies to make informed product-development decisions , fine-tune their product positioning , and create tailored marketing campaigns that resonate well with customers. Most companies use all 3 strategies to some extent.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Userpilot

DECEMBER 19, 2022

B2B marketing expenses can vary wildly depending on whether you’re building a brand on social media, investing in content, or targeting enterprise customers with account-based marketing. Find your brand positioning. You could step up your keyword research efforts and try to rank on other search engines in addition to Google.

B2B 105

B2B User Testing Research Software Analytic Tools 105

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Thus, custom software development and engineers face the same challenges faced by the market demand. Besides, it’s easier for software development teams to see how their actions impact positive results.

Reporting Tools 144

Reporting Tools Software Developers Software Development Feedback Software 144

The Product Coalition

FEBRUARY 3, 2022

You see, whenever I would join a new company, I would spend much of my time meeting with engineering, sales, product management, and design marketing leaders and support. This approach works in early-stage companies, or for products that are used by a handful of enterprise-sized companies. Engineering driven. Put a change plan.

User Testing 154

User Testing Feedback Software Finance Roadmap 154

Effective Roadmap Planning and Development Process for Enterprise Products

AUGUST 2, 2018

Roadmap Planning process Unlike Consumer products, you have two different types of audience to satisfy in Enterprise world, namely Buyer and User Persona. Position your product in the magic quadrant and determine where your product lags. Internal Feedback : Sales, Marketing, Support, Engineering and other stake holders.

User Testing 40

User Testing Enterprise Roadmap Product Research 40

Userpilot

JULY 24, 2023

To see how to integrate the Zendesk chat widget and search engine in Userpilot's resource center, book the demo! Moreover, Userpilot allows you to integrate the Zendesk engine to search its knowledge base. You do it by enabling the search option in the resource center and choosing Zendesk as the search engine.

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Userpilot

MARCH 16, 2023

There are positives to consider, of course: customization, improving flexibility, and reducing dependencies. Do you have engineering capacity? Do you have enough engineering time to spare? On the flip side, it’ll take a long time and cost a significant amount of money. One downside is the risk of choosing the wrong tool.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

UX Planet

JANUARY 11, 2024

Lost Revenue Opportunities: Positive user experiences directly correlate with increased conversion rates. Google’s constant iterations to its search engine result page (SERP) layout are a result of ongoing usability testing to enhance user satisfaction. ? Usability Testing: Regularly conduct usability tests with real users.

User Testing 59

User Testing Customer Satisfaction Research Software Product Research 59

Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Intercom for Enterprise.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Userpilot

FEBRUARY 29, 2024

Enterprise. It uses quote-based pricing and includes enterprise features such as custom roles, permission management, premium integrations, priority support, activity logs, security audits, SOC 2/GDPR compliance, and more. The next two tiers, Growth and Enterprise, operate under a quote-based pricing model.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Guy

FEBRUARY 27, 2020

A risk is an uncertain event that may have both a positive or negative impact on a product. The sales team and leadership promised the clients to deliver the product without having any discussion with the engineering team. The product and the engineering team did not get the opportunity to conduct a feasibility study.

User Testing 167

User Testing Weak Development Team Product Research Customer Experience 167

The Product Coalition

JULY 6, 2022

Fifteen years ago Ben Horowitz published his now famous memo, “G ood Product Manager/Bad Product Manager ” in which he posits that “A good product manager is the CEO of the product”. I’d be in a room with my engineers and some business stakeholders briefing them on an upcoming feature, but I wasn’t talking with them, I was talking at them.

Data Visualization 122

Data Visualization Weak Development Team Technical Review Software Review 122

BrainMates

JULY 23, 2023

AI-Driven Product Development As AI tools for creating software become mainstream, the number of engineers required to create and maintain technology platforms will dramatically decrease. Instead of written requirements being used to guide human engineers, they are being processed by AI and used to create working software.

Generative AI 52

Generative AI Research Software Product Research Data Visualization 52

The Product Guy

APRIL 9, 2020

You could start with using DACI as a baseline: develop ways to quickly identify / guess at their DACI profile and how your DACI profile and theirs can interact positively. Form a high-level understanding of the alignment in your relationship (positive, negative, or neutral). Test See how that initial test works in the actual meeting.

Framework 189

Framework User Testing Product Research Weak Development Team 189

Userpilot

JULY 17, 2023

Enterprise companies with multiple or complex products tend to have larger product teams made up of specialists, while startups often have to cope with smaller structures where members perform numerous roles. In larger organizations, they may work side by side with QA engineers, product marketers , data analysts , or product ops managers.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Research 98

Intercom, Inc.

NOVEMBER 30, 2021

But many support teams – especially those in the enterprise space – worry that “ripping and replacing” their tech stack will be costly: time-wise, cognitively, and financially. They’re in a unique position to partner with your product team to help proactively improve your product roadmap. Work for an enterprise or fast-growing company?

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

The Product Coalition

AUGUST 25, 2020

The overlap of technological excellence and enterprise processes gives birth to new digital trends spanning different industries. It leaves a slight touch on almost all our everyday activities by changing how financial, retail, healthcare services, and enterprises operate today. TechTIQ Solutions Min. project size: $10,000 Avg.

Research Software 88

Research Software Feedback Software Consulting Artificial Inteligence 88

The Product Guy

OCTOBER 9, 2018

Management often believes that poor strategy can be made up by iterating/or pivoting execution, where operational expenditures are relatively low as compared to capital-intensive enterprises. Fortunately, I was paired with a mentor, Vikas Batra, who has several years of product management experience in enterprise telecommunications hardware.

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

The Product Guy

MARCH 12, 2020

How many more engineers do you need to do everything on the backlog? If you have four times as many engineers, you’ll be able to go four times as fast, right? . Stakeholders wanted everything on the backlog, and “Prioritization” discussions would always turn into resource discussions. More About The Product Mentor. Better Decisions.

User Testing 162

User Testing Customer Experience Framework Product Research 162

TechEmpower - Product Management

AUGUST 21, 2023

Do your own review first so you can be confident and better positioned. It’s written for a business leader, not an engineer. Pragmatic Assessment : An in-depth evaluation by working engineers who understand what it takes to deliver in different development situations. Your investors and buyers will be doing a technical review.

Technical Review 104

Technical Review Software Review Development Team Review Systems Review 104