The Secret Product Management Framework

The Secret PM Handbook

In this post, I share a simple model or framework to answer this question. The first box in the Secret Product Management Framework. The Jobs To Be Done framework has a whole methodology for finding unmet needs of market segments. The Secret Product Management Framework.

The Secret Product Management Framework

The Secret PM Handbook

In this post, I share a simple model or framework to answer this question. The first box in the Secret Product Management Framework. The Jobs To Be Done framework has a whole methodology for finding unmet needs of market segments. The Secret Product Management Framework.

3 Tips for Adopting a Product Management Framework

The Product Coalition

Product Management frameworks are exciting to learn and frustrating to implement. As a product manager myself and a framework teacher, I totally understand the appeal. In the least, frameworks provide a comforting structure. Here are three tips to implementing frameworks.

An 8-Step Framework for Product Growth by Sylvia Ng

Mind the Product

In this ProductTank Toronto talk, Sylvia Ng shares her eight-step framework for product growth developed from being part of teams at Google, eBay, and 500px to show you how to meaningfully scale your company. Create a minimum viable team that functionally contains product, engineering, design, data, and marketing (it doesn’t have to be five separate people, you can collapse or expand as you require).

Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Get a Framework for Modern Analytics Capabilities Like every other feature in your application, the world of embedded analytics is not static. engineers don’t have to recreate or replicate. MONETIZING ANALYTICS FEATURES: Why Data Visualizations. Will Never Be Enough.

PREACH – a framework for perfecting your customer support tone

Inside Intercom

We don’t blame the engineers, or attempt to come up with excuses. Crafting the PREACH framework is all well and good, but how do we apply it? The post PREACH – a framework for perfecting your customer support tone appeared first on Inside Intercom.

A Product Excellence Framework by Google Product Manager

The Product Coalition

Currently Product & Program Manager at Google, she will reflect on a Product Excellence Framework that can achieve this. link] Sara Zare’s Insights on Achieving Product Excellence “The Product Managers’ language is different from that of the UXRs, engineers and the rest.

How Superhuman Built an Engine to Find Product/Market Fit

First Round Review

Superhuman founder and CEO Rahul Vohra walks us through the framework his startup used to make product/market fit more actionable, detailing the survey and four-step process that were key to measuring and optimizing it.

Going on tour: How we spread engineering knowledge and culture across Intercom

Inside Intercom

Large engineering organizations face a common problem – different teams working on different parts of a product can end up having specific domain knowledge, and even specific cultures, that can lead to silos. What is an engineering tour? How to design an engineering tour.

Using the Jobs To Be Done Framework for Product Management

The Product Coalition

The most popular frameworks, like agile, are more about the general approach your office takes. The Jobs To Be Done Framework (JTBD, for short) is different. Explaining the Jobs to Be Done Framework What is business? Let’s look at the theory behind the Jobs To Be Done framework.

Edmond Lau and Jean Hsu on engineering more leaders and better working relationships

Inside Intercom

As up and coming engineers in Silicon Valley, Jean Hsu and Edmond Lau long sought more influence and impact in their respective positions – but they couldn’t shake the feeling of being stuck. Many engineers feel like they must make a jump into management to lead. But as Jean and Edmond will now tell you, following years of engineering leadership at Quip, Quora, Medium and more, that simply isn’t the case. Jean: Especially with engineering teams.

8 Keys to Successfully Implementing a Product Management Framework

Product Management 2.0

Organizations eager to do a better job building and launching products that win in the market are smart to look to product management frameworks. Key #1: Appreciate the difference between “framework” and “process.”

The magic of goal setting: A simple framework for managers and teams

Inside Intercom

We typically track engineering goals in slightly more purpose-built tools.) The power of this framework is in its simplicity – that is what makes it easy for everyone to adopt into their weekly rhythm and creates natural transparency and accountability.

Building a Growth Framework Towards a $100 Million Product

Brian Balfour

This post is the HubSpot Sales case study that illustrates the concepts of the 4-Fits Framework, a 5 post series in which I explain the four frameworks you need to align to grow to a $100M+ company. Beyond coming up with the Four Fits Framework, I took away a number of lessons: 1.

The Product Market Fit Engine | Rahul Vohra, CEO, Superhuman | BoS USA 2018

Business of Software Conference

Rahul shared an incredibly simple framework Superhuman uses for understanding their customers. Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. This is the story of how we’ve built a Product-Market Fit Engine.

Product Requirements: Using a Written or Visual Framework

Mind the Product

Figure 1: FRAMEWORK OF METHODS TO CAPTURE AND DEFINE PRODUCT FEATURES. Bad Product Manager ” say that: “Written communication to engineering is superior [to verbal communication] because it is more consistent across an entire product team, it is more lasting, it raises accountability.“ .

My framework for Machine Learning Products — Part 1 of 3

The Product Coalition

Over the years of building Machine Learning products, I’ve come up with a framework that usually works for me. Spam engines, for example, index characteristics of spam messages (including text, subject line, sender information, etc.)

Get to Know Gauge, the New Cross-Browser Testing Framework

Amir Rozenberg

” Just like Rihanna, you might think there are too many frameworks to learn in the testing arena! Now there is a new cross-browser test framework gaining adoption in the community: Gauge , a framework sponsored by ThoughtWorks. So why is a market for another framework?

Why Quality Automation Engineer should be among your first 10 hires


At Split, our first hire was a Quality Automation (QA) Engineer. In fact, most companies don’t hire a QA engineer until around 20 employees. I believe that a QA engineer should be one of the first 10 hires of a technology company. There are many arguments for why people put off a QA hire, but they boil down to three key points: Money – We’d rather spend limited, early-stage capital on engineers building the product.

Product to Product: Drift’s Matt Bilotti on the Burndown framework


The ebook explores the Burndown framework that Drift’s product team has adopted for product development. So our CEO Latif picked Matt’s brain on how the framework compares to agile, some common pain points and challenges, and how Burndown feeds into Drift’s customer-first approach to products.

Agile Product Management Framework

All About Product Management

There are many good product management frameworks available - however, I thought I would create an agile product management framework that is broad enough to be applicable to any product management groups that is practising agile/scrum.

How to Prioritize Product Backlogs in Three Easy Steps

280 Group

If you prioritize your backlog in a non-optimal manner then you may be wasting engineering resources by having them build features that aren’t the highest priority and don’t add the most value to your products.

The Major Problems with SAFe

The Product Coalition

Putting the Focus on Frameworks Rather Than Outcomes In my post about Product Thinking vs. Project Thinking , I highlight the differences between the two mindsets. And that is what I see with SAFe (Scaled Agile Framework if you’re unfamiliar with the term).

Quieten the Squeaky Wheel through Feature Prioritization

Mind the Product

Other times it comes from the macro level: deciding to target new user growth versus lifetime value; spending time on user research or analytics; handling your manager’s feature request versus the tech debt the engineers beg for. An engineer on another team saw the bug and was concerned about it, starting a conversation on Slack that escalated to the point where I had multiple people messaging me about when we were going to get this fixed. Step 2: Customize a Framework.

Scaling Decision Making: How product teams can make group decisions at scale


Given that a product manager has more to do than simply facilitate deliberations and prod people toward an outcome, many organizations turn to scalable decision making frameworks. Decision making frameworks help teams maintain momentum. When properly defined and adopted, decision making frameworks ensure everyone knows exactly what their role is in the decision making process. Scalable decision frameworks. DACI is a scalable, collaborative decision making framework.

Intercom’s Rich Archbold on how to run less software

Inside Intercom

In engineering, you want to move fast, ship often and solve real customer problems. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Born from an engineering offsite.

35 Handpicked Resources for React Native Apps


A framework created by a software engineer at Facebook, React Native comes with pros and cons, as all frameworks do. But as with learning any new frameworks , learning the “right” material and in the “right” way can have a huge effect on the outcome of the mobile product.

Is Google App Engine Ready for Prime Time?

Sachin Rekhi

I recently took the time to build a web application on Google App Engine and wanted to share my thoughts on the experience and the pros and cons of Google App Engine as a web development platform. The single greatest advantage of Google App Engine is speed to market of an application.

New horizons: How to move your life for your career

Inside Intercom

A framework for moving your life. In my experience, there are three key factors to consider, a simple framework for assessing whether the move will be worth it. But this framework can help you work up that courage as you assess the opportunities that come your way.

Run Less Software

Inside Intercom

by Rich Archbold, Senior Director of Engineering at Intercom. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. When I say “execute”, I don’t simply mean the engineering challenges of building something.

Move fast and optimize for the long term

Inside Intercom

As a student of engineering you’re incentivised to write a lot and to read a lot. In product engineering, you’re incentivised to deliver results and this means quickly shipping solutions to problems that are difficult to identify and hard to frame.

Coda’s Shishir Mehrotra on rethinking docs from scratch

Inside Intercom

We had confidence in our thesis, and we could see how it was working, but I find that usually your confidence in business doesn’t come out of some framework. You think about things like databases or search engines or social networks or messaging tools.

Building for everyone: How we made the Intercom Messenger accessible

Inside Intercom

This isn’t just a company philosophy; it’s also an engineering commitment. A shared framework for web accessibility. Our engineering work started by exploring the WCAG guidelines and then identifying all the areas in our web Messenger that needed improvement.

Creating the Ultimate Data Orchestrator


By Corey Reed, Head of Data Science & Satya Gandham, Machine Learning Engineering Manager When you serve millions of customers every year?—?averaging like TensorFlow and ML Engine?—?to machine-learning engineering data-science data google-cloud-platform

Elevated Product Thinking

The Product Coalition

That’s part of the reason I love the jobs-to-be-done framework (and one of my favorite books on the subject is Competing Against Luck ). software-engineering business technology agile product-managementWhen the only tool you have is a hammer, every problem tends to look like a nail.

Better Software Product Roadmaps: Usage Analytics Use Cases


Beyond video, it also captured.NET framework version data to help its Windows developers assess which capabilities are available on their users’ systems. Engineers at a leading practice management software provider struggled to manage a feature that was written in legacy code with obsolete tools. Whenever engineering upgraded the UI, the feature would break – costing time and resources. Product Management Usage Analytics Software Development Engineering

Get SaaS-y: Empowering On-Premise Software with Usage Analytics


Beyond video, the software is also capable of capturing.NET framework version data to help Windows developers assess which capabilities are available on their users’ systems. Product Management Usage Analytics Software Development EngineeringConsider this: by 2018, at least half of IT spending will be cloud-based, according to IDC. The trend toward moving workloads to the cloud is unmistakable and unstoppable.

Modernizing our mobile SDKs

Inside Intercom

Engineers who use Intercom’s mobile SDKs to communicate with their customers trust us to provide a stable and trustworthy platform that won’t break the apps they work so hard to build. But as engineers we also understand that it takes time to update libraries and apps.

Optimal Product Process™ 3.0 Phase Three: Develop

280 Group

Engineers love data and logical decisions, so make sure they understand where your decisions and opinions are coming from. Working with engineering, influencing other groups, team leadership, negotiation. This post describes the third phase in the Optimal Product Process: Develop.

Optimal Product Process™ 3.0 Phase Two: Plan

280 Group

Engineering completes the product description document. The Optimal Product Process is built on the worldwide-standard Association of International Product Marketing and Management (AIPMM) seven-phase framework. This post describes the second phase in the Optimal Product Process: Plan.