Intercom, Inc.

MARCH 15, 2018

As a startup scales, the importance of infrastructure engineers simply can’t be overstated. They’re the ones making sure your app is secure, that uptime looks good, and that the rest of your engineering org has the right tools to build features your users need and want. The tenets of foundation engineering at Stripe.

Engineering 214

Engineering Feedback Software Onboarding KPIs Customer Experience 214

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had just spent 13 years at Microsoft, most recently as the head of 300 engineers. At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. Nick Caldwell: I’m VP of engineering at Reddit.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

ProductPlan

AUGUST 10, 2021

I’ve loved getting to see team members get the chance to move into different teams and get promoted into new roles from a manager of customer success, becoming a product manager to a customer success manager, becoming a sales engineer. As we all know, large in-person gatherings weren’t on the agenda this past year, so we had to improvise.

Naming 98

Naming Customer Feedback Customer Experience Finance 98

Amplitude

OCTOBER 7, 2019

One thing we’ve found valuable is scaling culture through engineering projects, and I’m going to share two examples. When engineers have empathy for salespeople , amazing things happen. As an example, this is a lunch group I was in with people from engineering, customer success, sales, recruiting, marketing, and professional services.

Engineering 58

Engineering Naming Customer Experience User Testing 58

Product Management University

JUNE 21, 2017

What are some things we can do to build stronger product management and engineering relationships? Here are three simple practices you can adopt to strengthen your product management and engineering relationships so they work together more harmoniously. Your question * Name *. Educate educate each other. Submit Your Question.

Engineering 100

Engineering Product Management Product Manager Education 100

PMLesson's Ace the PM Interview

MAY 26, 2021

Are you thinking of becoming an engineering manager? That's why we wrote this article; to help candidates work through their process of writing an engineering manager's resume to impress all the hiring managers who see it. How Do Engineering Managers Define Their Role? They also represent engineering cross-functionally.

Engineering 52

Engineering Feedback Software Reporting Tools Management 52

PMLesson's Ace the PM Interview

JUNE 15, 2022

Machine Learning Engineer at Hired , about how to become a machine learning engineer. " What kind of educational background, technical knowledge, and soft skills are required to become a machine learning engineer? Obviously, the supply does not match the demand for engineers with an ML degree to their name.

Artificial Inteligence 52

Artificial Inteligence Engineering Technical Review Software Engineering 52

PMLesson's Ace the PM Interview

MARCH 21, 2022

Trying to better understand the software engineer career path? Want to know what your next steps are as an engineer as you make your way to CTO? An engineering career can go in many different directions depending on your technical skill set and what you want out of a job. We've got your covered.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

Intercom, Inc.

JULY 19, 2018

As up and coming engineers in Silicon Valley, Jean Hsu and Edmond Lau long sought more influence and impact in their respective positions – but they couldn’t shake the feeling of being stuck. Many engineers feel like they must make a jump into management to lead. Jean: Especially with engineering teams.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

PMLesson's Ace the PM Interview

MAY 12, 2020

Intro Software engineering can be an incredibly rewarding career. But without the right preparation, it can be difficult to get the software engineering job you have in mind. I learned this, as I was taking computer science courses in college to land a software engineering (SWE) role. Don't discount non-tech companies either.

Software Engineering 52

Software Engineering Engineering Data Visualization Messaging 52

The Product Coalition

AUGUST 21, 2019

swamp of unintelligible jargon, dangerous acronyms, only to find themselves newly armed with an endless list of oddly named technologies and tools at their disposal. For those then, like me, who do not come from an engineering background, the learning curve is steep. You’ve guessed it; the Software Engineers.

Software Engineering 60

Software Engineering Feedback Software Engineering Product Management 60

Intercom, Inc.

AUGUST 31, 2021

With these new transactional messaging capabilities, you can reach your customers where they already are, using timely, relevant, personalized messages that are simple to set up and easy to measure – no engineering team required. Own the messaging from beginning to end – no engineer needed. Hi [name] ! Hey [name] !

Messaging 218

Messaging User Testing Reporting Tools Feedback Software 218

Product Talk

NOVEMBER 11, 2020

European Product Owner & Requirements Engineering Day. Find it here. January . Jan 31–Feb 5. IXDA Interaction Week. February . ProductCon. London, UK. UXRConf Anywhere. March . Advancing Research Conference. April . Seattle, WA.

Product Research 238

Product Research Software Review Naming Research Software 238

Product Innovation Educators

JANUARY 17, 2022

His name is Konrad Heimpel and he is the VP of Product for GetSafe, based in Heidelberg, Germany. His name is Konrad Heimpel and he is the VP of Product for GetSafe, based in Heidelberg, Germany. Disruption occurs when we think of how a problem can be solved in a completely different way.

Feedback Software 97

Feedback Software Data Visualization Customer Feedback Customer Experience 97

280 Group

NOVEMBER 9, 2023

Take for example a user persona profile created for a software product that helps product managers build roadmaps that details the personas marital status, pet’s name, and what brand of clothing they wear. Breathing Life into Customer Problems Imagine discussing customer pains with stakeholders without a face or a name to connect with.

Research Software 194

Research Software User Testing Customer Experience Development Team Review 194

Intercom, Inc.

JANUARY 27, 2022

While the movement has helped spark awareness over the stubborn gender gap in the tech industry, helping to drive more diverse hiring initiatives across all businesses and encouraging women to succeed in STEM fields, women still hold an astonishingly low percentage of tech roles according to recent data – 16% in engineering, 27% in computing.

Research Software 138

Research Software Engineering CTO Definition 138

UX Studio

APRIL 29, 2019

This case study reports on how we helped optimise their search engine. Vehicle category order and naming also didn’t make themselves obvious at first sight. We also asked them to name each group. The post UX Case Study: Search Engine Redesign for RV Rental appeared first on UX Studio. We ship worldwide!

UX 63

UX Engineering User Testing Reporting Tools 63

The Product Coalition

DECEMBER 23, 2022

is a question my engineers have genuinely asked me more than once so far in my career. We make life easier for our engineers, and ensure what the team is building aligns with leadership and product success. About Me My name is Kasey, AKA J.X. Fu (pen name). “What value do you folks even bring?”

Analytic Tools 117

Analytic Tools Reporting Tools Feedback Software Product Management 117

Product Talk

FEBRUARY 28, 2024

An engineer could call out an assumption they didn’t believe was true or a designer could question whether the choices they were making (e.g. Once the spot checks were complete, they locked in the design, had the designer make their hi-fi version, and asked the engineers to start figuring out how to pull it off.

Product Research 239

Product Research Onboarding KPIs Feedback Software User Testing 239

Product Talk

NOVEMBER 16, 2022

If Ellen’s name sounds familiar, you may recognize it because she’s both an active member of the CDH Slack community and was featured in a Product in Practice post about involving engineers in assumption testing. When I was at Meyer Sound, I was in a very central role between customers and engineers. Tweet This.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Product Culture

AUGUST 23, 2023

Many engineering teams think of their product person as separate. Instead of trying to join the engineering team, though, a smart product leader enrolls developers on their team. Most know they are supposed to take input and insight from you, but they still think of you as a guest in their meetings.

Naming 52

Naming Roadmap Engineering Information 52

PMLesson's Ace the PM Interview

APRIL 22, 2019

So, are you a software engineer interested in becoming a product manager? Software engineering is one of the most common starting points when transitioning into a product management role. In fact, I transitioned into product halfway through an undergraduate software engineering internship. Start a collaborative side project.

Software Engineering 45

Software Engineering Feedback Software Engineering Product Management 45

Intercom, Inc.

MAY 19, 2021

The positive impact we had on engineering was readily apparent, which led to more investment in the core technologies area. It also led to a queue of engineers wanting to join the team. We have more than one engineer who is an expert in each core technology that we owned. Widening the circle of ownership.

Technical Review 216

Technical Review Technology Systems Review Engineering 216

280 Group

FEBRUARY 4, 2020

I had contemplated Product Management at different points of my journey in Engineering, but honestly—I was in my own head. I learned it was the perfect mix of customer interactions, strategy, and engineering. So, I threw my name into the hat for a position on the product team and the rest is history. I loved the job!

Analytic Tools 263

Analytic Tools Data Visualization Technical Review Feedback Software 263

The Product Coalition

JANUARY 25, 2024

An obvious example of such an architecture type is a search engine. If a search engine gives relevant information, it becomes more popular among the audience. We bet you don’t know its name! This concept is really simple and elegant. Its core task is to provide answers to users’ questions. The rest of the services (e.g.

Systems Review 115

Systems Review User Testing Vision Customer Experience 115

Product Culture

NOVEMBER 29, 2023

Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com. Not all of them.

Leadership 52

Leadership Finance Naming Roadmap 52

Userpilot

NOVEMBER 2, 2023

Search Engine Optimization (SEO) allows companies to reach more users with their content. Marketing-led growth vs. product-led growth Marketing-led growth strategy vs. sales-led growth strategy Sales-led growth is a business growth approach which, as the name suggests, centers on the sales process.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

The Product Coalition

DECEMBER 29, 2022

For example, I love the search engine space. Just look at the potential that ChatGPT could bring which could revolutionize what a “search engine” even is. About Me My name is Kasey, AKA J.X. Fu (pen name). So shouldn’t that be the reason for me to pursue a specific industry earlier in my career?

Customer Experience 115

Customer Experience Product Management Product Manager Finance 115

The Product Coalition

FEBRUARY 27, 2023

These plans outline event names, triggers (when the event is fired), and any parameters associated with the event — like page names, item names, etc. Every event was properly captured and the naming made it easy for our product team to jump in.

Data Visualization 135

Data Visualization Customer Feedback Customer Experience Analytic Tools 135

Usersnap

NOVEMBER 16, 2021

This is a tool that helps teams manage group inboxes like engineering@ and bugs@, right from Gmail. The lorem ipsum generator does what its name states. Check out the IE Tab extension for Chrome which emulates IE by using the IE rendering engine directly in Chrome. Create a file named background.js Link: CSS Viewer.

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145

The Product Coalition

DECEMBER 6, 2023

Product Strategy at Seed Stage Responsibility: Founders Goal: Find (initial) product-market fit Finding product-market fit is a journey (hence the name of my guide “Speed-Up the Journey to Product-Market Fit” ). The product the founders had in mind was naturally a smart e-commerce search engine.

Product Strategy 114

Product Strategy Research Software Strategy User Testing 114

Mironov Consulting

FEBRUARY 28, 2024

” “The CRO and I agreed that Sales gets one unplanned 'magic bullet' each quarter  – that will take no more than one engineer-week.    Let’s get a couple of your best thinkers together with a couple of product/engineering leads for some brainstorming. 

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

PMLesson's Ace the PM Interview

APRIL 22, 2019

So, are you a software engineer interested in becoming a product manager? Software engineering is one of the most common starting points when transitioning into a product management role. In fact, I transitioned into product halfway through an undergraduate software engineering internship. Start a collaborative side project.

Software Engineering 40

Software Engineering Feedback Software Engineering Product Management 40

The Product Coalition

APRIL 20, 2023

Engineers code. About Me My name is Kasey, AKA J.X. Fu (pen name). I will call out that this tends to happen more frequently in larger tech teams, and perhaps lesser in lean start-ups, since start-up PMs may probably work on tasks that do achieve immediate value. So why do we feel this way? Designers design.

Technical Review 125

Technical Review Product Research User Testing Software Review 125

Product Innovation Educators

JANUARY 18, 2021

This podcast is getting a new name to better align with its purpose of helping product managers become product masters. That new name is Product Masters Now. . Work collaboratively with engineering teams, quality teams, your DevOps organization, etc., It also includes building a high quality product.

Product Management 106

Product Management Product Manager Naming Management 106

The Product Coalition

FEBRUARY 6, 2023

Source: Alex Cowan Engineering facing According to Alex Cowan Engineering facing can be explained as thus: Are you in there working with the team everyday on the details of the implementation in which case you’re also probably acting in that product owner role. What kind of product manager are you?

Product Research 116

Product Research Product Management Product Manager User Testing 116

Split

OCTOBER 24, 2018

Recently I had the pleasure of speaking with a panel of talented technology leaders on the topic of burnout within engineering organizations. I have worked with startups and led engineering teams large and small. Building a burnout-free engineering culture.

Engineering 46

Engineering Research Software Product Research Agile 46