B2B Product Management

DECEMBER 6, 2016

Currently in engineering or related area) thinking of moving to Product Management. As you can see in the picture, these categories are inbound and outbound Product Management. This division between inbound and outbound PM duties is much more pronounced at larger companies. We get this question a lot.

Analytic Tools 45

Analytic Tools Outbound Inbound Research Software 45

Andrew Chen

JUNE 26, 2017

One of the best essays written last year was Elad Gil’s End of Cycle? – referencing our most recent 2007-2017 run on mobile and web software, and the implications for investing, startups, and entrepreneurs. Outbound used to be painstaking and manual. Outbound used to be painstaking and manual. Not anymore.

Analytic Tools 111

Analytic Tools Reporting Tools Data Visualization Outbound 111

Bain Public

JANUARY 24, 2022

Second, to assist and work in collaboration with the rest of the Product Management team and third, to work in collaboration with our outbound communication team – which includes social media and a team of content creators. First, to apply what you’ve learned in school – but with cooler assignments. Company Description.

UX 52

UX Research Software Artificial Inteligence Outbound 52

Bain Public

JANUARY 24, 2022

Second, to assist and work in collaboration with the rest of the Product Management team and third, to work in collaboration with our outbound communication team – which includes social media and a team of content creators. First, to apply what you’ve learned in school – but with cooler assignments. Company Description.

UX 52

UX Research Software Artificial Inteligence Outbound 52

Intercom, Inc.

NOVEMBER 7, 2019

Spendesk thinks about building its company in three stages: startup, growth, and scale. You started off in engineering, I believe. But we also use new tools such as Intercom to gather intent from inbound leads, or to gather intent from outbound companies that come back to the website. Nico: Exactly. Nico: Correct.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Intercom, Inc.

DECEMBER 2, 2021

For the very first time, we’re releasing Engineer Chats , an internal podcast here at Intercom about all things engineering. Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

Product Bookshelf

FEBRUARY 21, 2017

Although some growth tactics are specific to outbound marketing, many are directly tied to the product. Startup Growth Engines by Seth Ellis , Morgan Brown , and TheGrowthHackers.com team. Startup Growth Engines is a collection of blog posts from growthhackers.com.

Data Visualization 48

Data Visualization User Testing Onboarding KPIs Product Research 48

Bain Public

JANUARY 11, 2022

Additionally, engineering and QA teams (even though a department of their own) will need to be counted on for writing and shipping code. They will be involved in the outbound communications of existing and upcoming product features. Your user personas will also need to be leveraged for UX/UI. Looking to find out more about SOAP TM ?

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

ProductBoard

NOVEMBER 15, 2017

With Salesforce for sales, Marketo for marketing, Zendesk for support, JIRA for engineering, and Workday for human resources, it could be lamented that product managers are the last business function to get a dedicated solution of their own. productboard Portal engages your product community in a whole new way.

Customer Feedback 45

Customer Feedback User Testing Weak Development Team Feedback Software 45

Intercom, Inc.

JULY 29, 2021

If there’s anything we’ve learned when it comes to working in hypergrowth startups is that you’re not really supposed to have it all figured out on the first try. They’re an engineering platform, and I’d always been more on the front end. We have business development doing inbound and outbound. Kieron: Interesting.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

The Product Coalition

MARCH 16, 2019

While initial integrations were factored into roadmaps and engineering workload, we were not realistic about what it takes to maintain what we had built. APIs change, improve, and require you to adapt. And APIs disappear, for minutes, for hours, forever. The technical debt of API integrations can become daunting.

Reporting Tools 65

Reporting Tools Data Visualization Customer Experience User Testing 65

Intercom, Inc.

APRIL 4, 2019

They relied on a great product, with a passionate userbase that helped kickstart an organic growth engine which sold the product for them. It’s become apparent that for hypergrowth SaaS startups today, there are two distinct phases. The first stage is building an organic growth engine. Using data to drive outbound sales.

Weak Development Team 162

Weak Development Team Outbound User Testing Research Software 162

Intercom, Inc.

AUGUST 1, 2019

. “Michael is the rare CFO who also leads up marketing, which makes him the perfect person to talk us through the company’s trajectory” As the head of Intercom’s Early Stage program for Startups, the fast-growing fintech startup is one company I’ve been keeping my eye on. From Wall Street to startup. Short on time?

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

280 Group

SEPTEMBER 4, 2020

moving from Engineering to Product Management? For example, if you’re coming from Engineering, they’ll likely assume you have a deep technical grasp of the products, but may not understand how to research customer needs, or know the business, pricing, or other financial aspects of the product. Lateral Transitions.

User Testing 245

User Testing Product Management Product Manager Certifications 245

Intercom, Inc.

JANUARY 16, 2019

If you want to build a revenue engine that will fuel long-term growth, you need to build and scale your sales org with intention. Why not simply invest in hiring more engineers and let the targeted end-user virally adopt the product of their choice? Excerpt from “ What is the optimal structure of a startup SaaS B2B sales team? ”.

Weak Development Team 156

Weak Development Team Data Visualization Strategy User Testing 156

Intercom, Inc.

MAY 24, 2018

As the Head of Growth Marketing at Clearbit , and previously a co-founder and CEO of more than a few startups (including WorkMob, ApiXchange, and GoFlow), Matt Sornson knows these pitfalls intimately and how to avoid them. From there, I got involved in startups. I started a few companies, one of which we sold. Matt: Correct.

Data Visualization 182

Data Visualization Feedback Software Customer Experience B2B 182

Intercom, Inc.

JANUARY 19, 2021

There is a somewhat legendary startup mantra, initially popularized by Facebook, that says you must “ move fast and break things ” when trying to scale a product. We were a small startup, still trying to figure out what the future held for us, so it seemed reasonable to move fast, regardless of the risk of accruing design debt.

Framework 272

Framework Customer Experience Systems Review User Testing 272

Business of Software Conference

MAY 21, 2020

Alex Yang // VP of Engineering, Simprints. Everyone knows that hiring engineers is really hard. The best candidates they have their pick of where to work and it’s really hard for small startup to compete. So, against this calibre of competition how does a small startup managed to remain competitive?

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Intercom, Inc.

JULY 9, 2020

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. We look at the death of the 10 blue links and why Google is now an answer engine as opposed to a search engine. Atlassian does not have an outbound sales team. Kevin: Absolutely. And the pleasure is all mine.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Intercom, Inc.

SEPTEMBER 8, 2021

When it comes to launching sales teams in hyper-growth startups, few people have walked the walk as much as Maggie Hott. “Give away your legos” and other commandments for scaling startups. I’m now Director of Sales, leading sales globally for Webflow, which is a really, really fast-growing startup.

Weak Development Team 118

Weak Development Team Feedback Software User Testing Customer Experience 118

Andrew Chen

MARCH 18, 2019

What distribution channels should a new consumer internet startup consider in 2019? What is your advice for startup CEOs? Same for social networks before Facebook, or there were more than a dozen investor-backed search engines before Google. So when a new startup purports to create new consumer behavior, I’m sometimes skeptical.

User Testing 94

User Testing Data Visualization Customer Experience Customer Feedback 94

ProductPlan

MARCH 5, 2019

You have a huge pile of leads based on inbound and outbound marketing, the pool is winnowed down based on their interest, ability to pay, etc., “A PM who’s a former engineer needs to realize that he or she is just that – a former engineer. . The Product Management Talent Funnel. A few words of caution.

Technical Review 67

Technical Review User Testing Product Management Product Manager 67

The Product Coalition

JANUARY 25, 2019

Many companies may only have a single PM per 5–9 or more engineers. This can be quite different than engineering or sales roles which are often in steady demand. This culminated a one year job search after having been laid off by a startup a year earlier. Take a job at a startup with fewer than 20 employees.

Weak Development Team 60

Weak Development Team Product Management Product Manager User Testing 60

Andrew Chen

MARCH 18, 2019

What distribution channels should a new consumer internet startup consider in 2019? What is your advice for startup CEOs? Same for social networks before Facebook, or there were more than a dozen investor-backed search engines before Google. So when a new startup purports to create new consumer behavior, I’m sometimes skeptical.

User Testing 40

User Testing Data Visualization Customer Experience Customer Feedback 40

eG Innovations

NOVEMBER 19, 2021

Amazon Elastic Compute Cloud (EC2) provides you the ability to to spin up virtual machines on the fly with no major infrastructure investment and minimal startup costs. You can customize the configuration for each database deployment with a number of database engines (MySQL, MariaDB, PostgreSQL, Oracle, and Microsoft SQL Server).

Data Visualization 59

Data Visualization Analytic Tools User Testing Customer Experience 59

Intercom, Inc.

MARCH 17, 2022

Do you see a difference in how people approach this when they’re operating at a large scale versus in a three or four-person startup? Quite often, when we think about these topics, we think about the product and R&D teams, product managers, designers, engineers, product marketing. “What’s the nature of this work?

Analytic Tools 151

Analytic Tools Research Software Data Visualization Customer Experience 151