Mind the Product

JULY 21, 2023

Product manager and a data enthusiast Ishita Choudhary, looks into the intricacies of recommendation engines, and what impact this is having on overall business growth. Read more » The post The power of data: How recommendation engines are driving business growth appeared first on Mind the Product.

Engineering 144

Engineering Product Management Product Manager Product Research 144

Product Talk

MARCH 20, 2024

April 3rd: Identifying Hidden Assumptions: The Key to Faster Discovery Cycles Every week, I talk to people who can’t believe that product teams can really test multiple product ideas in the same week. It’s because most product people are stuck in a project-based idea-testing world. Register here. Register here. Register here.

Product Research 238

Product Research Events User Testing Webinar 238

Intercom, Inc.

MARCH 15, 2018

As a startup scales, the importance of infrastructure engineers simply can’t be overstated. They’re the ones making sure your app is secure, that uptime looks good, and that the rest of your engineering org has the right tools to build features your users need and want. The tenets of foundation engineering at Stripe.

Engineering 214

Engineering Feedback Software Onboarding KPIs Customer Experience 214

Centercode

JULY 6, 2023

Identifying your objectives is the first step down the road to a successful beta test, and every person (and job title) will have a different list of objectives for their beta. So, to continue on with our Beta Testing Objectives series, today we’ll be exploring the common beta testing objectives for usability engineers.

Engineering 52

Engineering Testing 52

Mixpanel

MARCH 29, 2024

Most companies, whether they have a mature data or product organization or not, are already doing some form of A/B testing. But there are many ways to get it wrong when reaching for an A/B testing solution. or “There are tools that say they can do both A/B testing and analytics. Why can’t I just use one of those?”

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization User Testing 52

The Product Coalition

DECEMBER 21, 2020

Experimental Design For Product Testing?—?Important The use of controlled experiments to understand and test ideas also extends to the online world, in the form of A/B testing. Lots have been written on the topic of highly successful tech companies such as Google, Amazon and others using A/B testing to iterate on ideas quickly.

User Testing 167

User Testing Product Research Testing Customer Experience 167

The Product Coalition

JANUARY 21, 2021

In the DevOps scenario, the QA team integrates into the software development and testing process to ensure the seamless development of infrastructure, process smoothly, and make sure all changes function as expected. Why is QA testing needed when implementing DevOps? Plan the tests?—? Design the tests?—?

Reporting Tools 177

Reporting Tools User Testing Product Research Testing 177

Intercom, Inc.

APRIL 20, 2018

I came to Intercom from a company with a culture of heavyweight engineering processes. It was a well-oiled machine with battle-tested and often updated procedures. From an engineering perspective, it successfully kept you focused on coding. Tasks were always well-described in Jira, with clearly defined expectations.

Engineering 212

Engineering Weak Development Team Agile Consulting 212

Mironov Consulting

AUGUST 29, 2023

 And calling out the need for some honest discovery before we embark on major engineering efforts. This would seem obvious, but every week I discover another engineering/product organization building generic software in-house that’s not strategic to their core business.  

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Engineering 52

The Product Coalition

DECEMBER 1, 2022

As a result, MVP becomes more of an engineering discussion than a holistic business opportunity analysis. Test” vs. “Product” Finally, (and unfortunately) MVP is often interchangeably used as a “v1 release”. RAT stresses the fact that it is a collection of TESTs and not a “product” until we know that it should be a product.

Product Research 133

Product Research User Testing Testing Roadmap 133

Userpilot

FEBRUARY 2, 2023

Content testing is how you ensure that your content is relatable and well-perceived by your audience. Content testing is a form of user experience research that measures the quality and performance of content. By running regular tests and improving upon the results, you can boost your conversion and retention rates. Everything.

User Testing 98

User Testing Research Software Feedback Software Product Research 98

PMLesson's Ace the PM Interview

MAY 16, 2022

This article is part of our series on Security Engineering. If you're interviewing for engineering roles, don't miss our Complete Software Engineering Interview Course. This is not only because of the importance of the discipline but because the supply of qualified security engineers is too little.

Reporting Tools 52

Reporting Tools Engineering Technical Review Software Review 52

The Product Coalition

OCTOBER 13, 2021

In the article, I’ll cover the most significant mobile software testing types to bear in mind on the digital transformation journey. as well as the industry, target audience, and distribution channel, the testing process will differ. Functional testing As practice shows, mobile users are intolerant to low-quality software ?

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Product Talk

MARCH 13, 2024

Instead, they hand off work from team to team—the back-end engineers design the data model and system architecture, the front-end engineers build the interface elements, the mobile engineers work toward feature parity, etc. They ran early usability testing to validate the team’s direction.

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Research Software Weak Development Team Feedback Software User Testing 294

Mind the Product

JANUARY 10, 2020

To overcome this we need a framework that allows us to test and learn. The product growth engine provides a framework for getting up the adoption curve. The post Product Growth Engine by Dave Martin appeared first on Mind the Product. The reasoning is that user decisions are based on loss aversion rather than gain focused.

Engineering 99

Engineering User Testing Product Research Customer Feedback 99

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had just spent 13 years at Microsoft, most recently as the head of 300 engineers. At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. Nick Caldwell: I’m VP of engineering at Reddit.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Intercom, Inc.

SEPTEMBER 10, 2018

As engineers, one of the fundamental things we have to learn is the extent to which we can break things – how do we get the right balance between shipping safely and shipping fast? Almost 3 years in as a product engineer here, I have changed my perspective. As with everything in engineering, things are not black and white.

Engineering 128

Engineering Software Review Systems Review Product Research 128

Usersnap

JUNE 10, 2021

Surely all software companies are familiar with beta testing, but how well do you actually do it? We talked to Colin Ulin, senior software engineer at Pocket Prep, about their low-effort high-outcome beta testing strategy and design-thinking development process. A feedback-driven example of beta testing.

Feedback Software 122

Feedback Software User Testing Reporting Tools Data Visualization 122

ProductPlan

AUGUST 7, 2020

When I started my career as an engineer, I didn’t set my sights on becoming a product manager. Working in startups and big technology companies, I’ve encountered one question more than most: “How do I make the switch from engineering to product management?”. My Journey Transitioning from Engineering to Product Management.

Engineering 111

Engineering Leadership Customer Experience Feedback Software 111

Intercom, Inc.

JUNE 1, 2018

The EU was kind enough to provide a stress test for our email delivery pipeline during the GDPR surge on a scale that I doubt our engineering team as a whole would have agreed to, and we passed. Maximizing the stress testing possible, while minimizing or eliminating any customer impact is an important ongoing process for Intercom.

User Testing 204

User Testing Customer Experience Testing Customer Communications 204

The Product Coalition

JANUARY 26, 2022

Meanwhile, having tested the prototype with the RC Family Farms’ crew, Chris noticed one critical point regarding the accuracy of the diagnostics: “What we see happening in the field is 95% of the diagnoses are not getting lab confirmation. By the end of each sprint, engineers presented new features. Each sprint lasted for 3 weeks.

Reporting Tools 130

Reporting Tools Feedback Software Data Visualization Engineering 130

Intercom, Inc.

AUGUST 9, 2022

This approach to user testing poses an important and ongoing question – what’s the right level of design fidelity to present to your research participants? How close to the final design do those concepts need to be in order to elicit accurate insights from those who are testing them? Testing usability: Can people use this product?

User Testing 104

User Testing Customer Feedback Customer Experience Product Research 104

Amplitude

OCTOBER 9, 2018

Companies that have achieved efficient scale have found their own mantras and workflows for systematic growth: Netflix uses consumer science to test ideas with real customers, at scale. Intuit, now 35 years old, tests product ideas over 25 times a week to remain one of the most innovative companies in fintech.

Engineering 102

Engineering Reporting Tools Analytic Tools Data Visualization 102

Split

JULY 22, 2022

Yet, when it comes to preparing A/B tests for the product features your company builds and deploys, “in the dark” is often where you’re forced to operate. Did all the people in your test sample complete the experiment you served without hesitation? Remind your company why you test like you do, and embrace a better set of practices.

User Testing 67

User Testing Product Research Testing Weak Development Team 67

Centercode

JULY 6, 2023

The task of beta testing a product can land on many different peoples’ desks within a company. The objectives of a beta test can vary depending on the role of the person running it. For example, a marketing manager may focus on the target market’s opinions on specific features, while a usability engineer may focus […]

Product Research 52

Product Research Testing Management Management 52

ProductPlan

MARCH 9, 2023

There have been countless stories, tests, and experiments using this fascinating chatbot. powered Bing search engine. Our engineer demoed the prototype of the ChatGPT functionality for the research and development team during a recent all-hands meeting. Well, it worked!

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ChatGPT Research Software Artificial Inteligence Reporting Tools 52

Mixpanel

JANUARY 3, 2022

Engineers are always looking for ways to differentiate themselves. Here are four ways you can position yourself as the go-to engineer for everything product analytics—and simultaneously make yourself invaluable to both the product and engineering teams. Spearhead a slick analytics implementation. You’d be celebrated.

Analytic Tools 59

Analytic Tools Data Visualization Engineering Weak Development Team 59

PMLesson's Ace the PM Interview

MARCH 21, 2022

Trying to better understand the software engineer career path? Want to know what your next steps are as an engineer as you make your way to CTO? An engineering career can go in many different directions depending on your technical skill set and what you want out of a job. We've got your covered.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

TryMyUI

JANUARY 23, 2023

Wondering if ChatGPT's AI engine can help you write your usability testing task scripts? Our team did the research to find out exactly what conversational prompts work best to get a ready-to-use test script. The post How to use ChatGPT to write your usability test script appeared first on Trymata Blog.

ChatGPT 52

ChatGPT Testing Engineering Blog 52

TryMyUI

JANUARY 23, 2023

Wondering if ChatGPT's AI engine can help you write your usability testing task scripts? Our team did the research to find out exactly what conversational prompts work best to get a ready-to-use test script. The post How to use ChatGPT to write your usability test script appeared first on Trymata Blog.

ChatGPT 52

ChatGPT Testing Engineering Blog 52

ProductBoard

JULY 1, 2023

Our testing framework hadn’t been scaling as fast as our engineering had over the last couple of months, and we were quickly finding ourselves in an increasingly sticky situation. We wanted to use this opportunity to restructure the test framework. We had a lot of unresolved technical debt.

Framework 40

Framework Testing Engineering 40

Split

OCTOBER 14, 2020

Hard truth: Engineers are deploying half-finished features into production, and they’re doing it on purpose. These engineers are able to do this without getting fired because they’re using feature flags to hide their partially completed work. In this post, I’ll explore some of the options you have to test a feature-flagged change.

User Testing 59

User Testing Product Research Testing Engineering 59

Centercode

AUGUST 16, 2023

Your engineering team is scrambling to get the issues addressed and support is screaming as they get inundated with calls and e-mail. Everyone is busy pointing fingers, and the common thread among your product reviews, social web commentary and general customer complaints is “Did anyone beta test this thing?”

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