280 Group

JULY 8, 2019

Work with Finance and Operations : If you have a short sales cycle, like in retail, you may have the luxury of experimenting with pricing. However, if you are selling to enterprise customers with long sales cycles, it will be difficult to reset the price. 280 Group is the world’s leading Product Management training and consulting firm.

Weak Development Team 267

Weak Development Team Data Visualization User Testing Product Research 267

Mironov Consulting

MARCH 9, 2024

†† Here’s a scenario: You’re a product manager at an Enterprise software company and get a blizzard of incoming requests and demands and tickets and suggestions and ideas.  There's similar math, though, to translate product capabilities/features into customer money stories.

User Testing 59

User Testing Reporting Tools Customer Experience Technical Review 59

Userpilot

MARCH 8, 2022

Andrea, who calls herself a “Product Thinker” and “a professional asker of many questions”, has amassed 1600 followers on her Medium account. Andrea has 15+ years of experience in Product Management and Marketing, from SMBs to large enterprises and educational organizations such as Product School.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Gainsight

JANUARY 25, 2023

Drive cross-functional focus on customer outcomes, value, and experiences Recruit and lead world-class functional executives Recruit, motivate, and retain a higher-performing CCO organization, driving employee engagement, satisfaction, and morale Operationalize a seamless customer journey built on customer value across all functions to increase time (..)

Customer Experience 52

Customer Experience Customer Feedback Onboarding KPIs Certifications 52

The Product Coalition

MAY 3, 2020

With very fewer peer interactions, these humble entrepreneurs are able to master the must-haves of their businesses like social media management, website development, and finance with powerful tools and resources. Also, the product tours, chat-bot, and support materials came in very handy. But, Ubercircle was pocket-friendly.

Research Software 92

Research Software Reporting Tools Startups Customer Experience 92

Gainsight

APRIL 27, 2020

Over the years, we’ve discussed how CS needs to be intimately-connected to Sales , Product , Marketing , and other functions. But one voice hasn’t been prominent enough in the Customer Success dialogue – Finance. horizontal companies selling to enterprises). companies serving the hospitality space).

Research Software 59

Research Software Finance Data Visualization Software Review 59

The Product Coalition

MARCH 9, 2020

A pattern I’ve seen 4 or 5 times seems worth describing, since other folks may be experiencing it: a very early-stage B2B/enterprise company brings on a full sales team before finding product/market fit. First, let’s recapping the basics of why we hire enterprise sales teams and what they do. “Always Be Closing!”

User Testing 78

User Testing Enterprise Weak Development Team Product Research 78

BrainMates

SEPTEMBER 19, 2022

The modern workplace is the backbone of our economy – from start-ups to government agencies and large enterprises – and the employees that work within are the engine that keeps the business running. The product managers drive the team roadmaps according to set objectives aligned to company objectives, as well as the product strategy overall.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Mironov Consulting

MARCH 4, 2020

A pattern I’ve seen 4 or 5 times seems worth describing, since other folks may be experiencing it: a very early-stage B2B/enterprise company brings on a full sales team before finding product/market fit. First, let’s recapping the basics of why we hire enterprise sales teams and what they do.

User Testing 69

User Testing Enterprise Weak Development Team Product Research 69

Mironov Consulting

FEBRUARY 6, 2020

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. This is (of course) an unreasonable question, as every product/ business has its own uniqueness. Why KPIs from consumer companies don’t fit well with B2B/enterprise. But I find they don’t map well to enterprise companies.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Product Innovation Educators

MARCH 19, 2018

Joining me for this discussion is Steve Johnson, who previously shared in episode 115 the 6 types of expertise product managers need. Steve has been working within the high-tech arena since 1979 with experience in technical, sales, and marketing positions at companies specializing in enterprise and desktop hardware and software.

Research Software 63

Research Software Feedback Software Product Management Product Manager 63

Mironov Consulting

JUNE 28, 2018

Here are some thoughts on company-wide structural differences and how we product managers get our work done. It’s a more precise, if less emotional, version of a May talk for Lean Product/UX SV meetup. What’s Enterprise? Another fuzzy line divides SMB (small/medium businesses) from enterprises.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Business of Software Conference

SEPTEMBER 7, 2022

Developing great product people Developing the team Displaying PDF files and Medieval History Doing the right thing Doom3 DXP Ecosystem Building Education Entering new markets Enterprise Data Enterprise Software (Higher Ed) F1 Forging stronger teams in a remote work place. What is next?

Research Software 10

Research Software Feedback Software User Testing Data Visualization 10

The Product Coalition

JULY 25, 2018

In the early stages of growth, losing customers might indicate that you do not have a product-market fit. If your SaaS product caters to SMB businesses, a 3–7% monthly churn rate might be acceptable. On the other hand, if your product caters largely to enterprises, monthly churn as low as 1% might be acceptable.

Reporting Tools 60

Reporting Tools Onboarding KPIs User Testing Customer Experience 60

ProductPlan

DECEMBER 30, 2019

Even when product management technically “owns” pricing, product managers are not doing it in a vacuum. In particular, marketing, sales, and finance. These other departments will provide many insights: What the market will bear. What kind of margins and revenues the company expects for the product.

Strategy 73

Strategy Customer Experience User Testing Customer Feedback 73

The Product Coalition

JUNE 22, 2019

Some product domains are naturally less agile: enterprise software (especially on-premise but not only there), anything involving hardware, heavily regulated domains and more traditional ones like finance, insurance, transportation, healthcare, national security, public sector, and the list goes on. So what can you still do?

Agile 60

Agile User Testing Customer Experience Customer Feedback 60

Mironov Consulting

JANUARY 17, 2017

I talk with product managers all the time, and always ask whether they are talking directly with end users and target customers. The most frequent response from enterprise product managers is “Of course! Sales teams shun product managers who slow down the selling process. I’m on sales calls two or three times a week.” .

User Testing 32

User Testing Product Research Reporting Tools Data Visualization 32

Alchemer Mobile

NOVEMBER 10, 2022

Unify data and simplify partner integrations with enterprise-class security and reliability. Developers can remove the pains associated with constantly incorporating new SDKs into an app and focus on delivering products that transform the customer experience. Mobile in-app feedback tools & solutions. Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Coalition

MARCH 26, 2019

Understanding how B2B product management is a different ball game altogether Product folks who have worked on the early stage enterprise products may relate with the title. Building an enterprise product is a whole lot different from building a consumer product. And enterprise is not an individual.

Enterprise 60

Enterprise User Testing Analytic Tools Research Software 60

Intercom, Inc.

OCTOBER 29, 2019

Up until this point, to understand our customers, we had primarily relied on the Jobs-to-be-Done framework , product sense, research insight, sales input, and a belief that our customers were companies just like us. For example, our Finance team is now able to confirm whether new customer growth is up in our target segments.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Mironov Consulting

SEPTEMBER 14, 2020

They don’t value experience running product management teams , instead overweighting narrow technical or market segment familiarity. First, I observe that product titles and roles vary wildly across companies: there’s no consistency even within a segment. So my bias is to look for B2B/enterprise experience for B2B companies.

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Data Visualization 145

The Product Coalition

AUGUST 24, 2021

Enterprises such as Qualcomm and Cisco lost some portion of their market share, while Amazon and eBay had declines in their company valuations. The importance of building products that customers valued and the limited amount of finances forced startups to take a different approach when building their products.

User Testing 152

User Testing Development Customer Experience Product Research 152

Business of Software Conference

FEBRUARY 16, 2021

And then we, we started to sell like big enterprises. 11:22 Mark: And were you considering equity finance at the same time? 19:57 Mark: And what can you say about that, in terms of kind of finances of the business when you were raising? And you can do it at a much better interest rate. Thinking About Equity Investment.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

The Product Coalition

JANUARY 10, 2021

I’d usually exclude any engineering roles that do not work on problems for the customers (so engineers who work on internal tooling or enterprise projects I would exclude.) If you can get access to the financial data from your finance team, display it as a % of overall budget (ie. For instance, we have 12.8% we spend 2.4m

Reporting Tools 117

Reporting Tools Product Management Product Manager Customer Experience 117

Amplitude

NOVEMBER 11, 2019

Over the last year, we’ve seen more and more companies–from Fortune 100 enterprises, like Microsoft, to high-growth innovators, like Intuit–leveraging behavioral data and product intelligence to build fantastic product experiences.

Analytic Tools 15

Analytic Tools Feedback Software Data Visualization Customer Experience 15

Roadmunk

OCTOBER 5, 2017

While product managers puppeteer a product journey end-to-end, product marketing managers tend to be the masterminds behind releasing said product to market. Despite this generally accepted understanding, coordinating product releases of any size can still get messy. Jeffrey Vocell. Company: HubSpot.

Product Marketing 55

Product Marketing Marketing Product Research Research Software 55

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That  This is a must-close.”

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Intercom, Inc.

OCTOBER 16, 2019

The classic example sees a company move from niche startup to mainstream scale-up, but it can also see companies hone their product-market fit by focusing on a more specialized, and yet more lucrative, user base. Enterprise Level ($100,000 +). Paid marketing activity will be important here, as will brand equity.

Strategy 195

Strategy Customer Experience Inbound User Testing 195

Intercom, Inc.

AUGUST 30, 2022

When you’re selecting tools for your startup tech stack, you don’t need all the bells and whistles of enterprise software – in fact, tools built for more mature companies will likely have more complexity (and thus more costs) than you really need at this early stage. Here are three best practices for building your startup tech stack.

Reporting Tools 163

Reporting Tools Customer Communications Analytic Tools Data Visualization 163

ProductPlan

MARCH 5, 2021

Some product organizations have associate and senior product managers. Product managers in more extensive enterprise settings can even operate under titles that don’t distinctly list out “product manager” in it. Identify and mitigate enterprise risk. At this level, you’re looking at a product portfolio.

User Testing 132

User Testing Product Research Product Management Product Manager 132

Product Innovation Educators

MAY 24, 2021

Today we are discussing how to price products, helping you avoid common mistakes and sharing steps to make your pricing smarter. He is the Head of Product Marketing at Narvar, an enterprise-grade customer engagement platform for retailers. Our guest is Ajit Ghuman. Next, we move to packaging. Innovation Quote.

Product Research 80

Product Research Differentiation Customer Feedback Data Visualization 80

Intercom, Inc.

OCTOBER 31, 2019

Here are five quick takeaways: Balancing human-computer interaction has been the difference between technologies that break out and are very successful and technologies that are considered to be ahead of their time or just not the right product-market fit. Balancing human-computer interaction.

Data Visualization 169

Data Visualization Artificial Inteligence Customer Experience Technology 169

Mironov Consulting

DECEMBER 29, 2022

 But growing your top line may still be much more efficient with a repeatable product model.]  In fact, service revenue is better because every B2B/enterprise prospect has a long list of unmet needs and missing features in our packaged software.  How do we manage product/market risk, since most new offerings fail?  Can

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Intercom, Inc.

NOVEMBER 27, 2019

Product, marketing, and sales are table stakes for growth. We see wildly successful companies and attribute their success to a combination of their product, the story they tell about it, and their ability to monetize it. In that process, the whole sales, marketing, products, go-to-market, commercial model is going to change.

Data Visualization 186

Data Visualization Reporting Tools Software Review User Testing 186

Product Innovation Educators

MAY 24, 2021

Today we are discussing how to price products, helping you avoid common mistakes and sharing steps to make your pricing smarter. He is the Head of Product Marketing at Narvar, an enterprise-grade customer engagement platform for retailers. Our guest is Ajit Ghuman. Next, we move to packaging. Innovation Quote.

Product Research 62

Product Research Differentiation Customer Feedback Data Visualization 62

ProductPlan

MARCH 5, 2021

Some product organizations have associate and senior product managers. Product managers in more extensive enterprise settings can even operate under titles that don’t distinctly list out “product manager” in it. Identify and mitigate enterprise risk. At this level, you’re looking at a product portfolio.

User Testing 98

User Testing Product Research Product Management Product Manager 98

Mironov Consulting

SEPTEMBER 23, 2023

 Building a repeatable product is risky and expensive, but finding product-market fit with a truly packaged offering can be a license to print money. Product development always takes longer than we planned.  How Should Finance carefully track true ARR and services work on existing deals?  Should

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80