ProductPlan

NOVEMBER 16, 2022

What is enterprise feedback management? Enterprise feedback management (EFM) describes the processes and software used to collect and manage customer feedback at an enterprise-level organization. Specifically for product management, EFM can be used to inform the product roadmap. Benefits of EFM. Specific benefits include.

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Intercom, Inc.

NOVEMBER 8, 2022

Today, we’re excited to announce Intercom for Enterprise ; a whitepaper written by leaders across our company that explores how Intercom has scaled to serve customers of all sizes – including the largest businesses. There’s so much more information packed into our Intercom for Enterprise whitepaper.

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Reporting Tools Enterprise Customer Experience Data Visualization 104

Gainsight

APRIL 15, 2022

In a world where SaaS and tech are transforming businesses with recurring revenue models and subscription-based products and services, even the most established enterprise players need to adapt. Does your organization have the capabilities to gather, organize, and distill vast amounts of information on how your customers use your product?

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airfocus

AUGUST 11, 2023

Understand the crucial distinctions between customer-focused and enterprise-centric product tools. Explore the evaluation criteria for choosing a tool that fits your business needs, and make informed choices to supercharge your product team's effectiveness.

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ProductPlan

MAY 10, 2022

Large organizations respond to this need through enterprise digital transformations. Here’s a look at enterprise digital transformations and how to make them successful given the added complexity of large businesses. How Digital Transformation is Different at Enterprise Organizations. What is a Digital Transformation?

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eG Innovations

DECEMBER 7, 2022

It is an Internet Standard protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to change device behavior. How eG Enterprise Supports SNMP Monitoring? Therefore, eG Enterprise supports both SNMP polling and traps. Figure 1: How SNMP works.

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Gainsight

MAY 23, 2023

This aligns with the vendor’s view of Customer Success, particularly among its largely SaaS customer base, as something that should permeate across the enterprise. ” Currently, all the various functions that B2B customers typically interact with across an enterprise tend to operate in their own functional silos.

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Userpilot

MAY 28, 2021

SOC 2 Type II is one of the highest information security standards available for SaaS companies. At Userpilot, we know how essential information security is for your company. The reports cover information about how the service provider manages the data of their clients/customers. SOC 2 audit process. Confidentiality.

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Gainsight

JUNE 7, 2022

Enterprise organizations are leading many of these operational innovations. And that’s why we were excited to get enterprise CS leaders together to talk about new developments in CS and trends for the future. Yet, CS teams can and should start onboarding before an enterprise client comes on board, using all the information available.

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Data Visualization Enterprise Customer Feedback Analytic Tools 52

Mind the Product

APRIL 9, 2018

I love building enterprise systems, because you get to work with your customers/users every day and literally see their lives change as you release new features. But building good enterprise systems is prone to failure, as author and product consultant Sam McAfee has recently pointed out. Recruit and Train the Right Product Managers.

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Reporting Tools Systems Review Enterprise Technical Review 111

The Product Guy

JULY 17, 2017

We will explore this subject in the context of Enterprise SaaS where a solution is expected to solve multiple pains and generally has a lot of moving parts and complex workflows. For users of Enterprise SaaS products, it is critical that they feel in control of achieving their goals. How To Do Enterprise SaaS User Onboarding.

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Analytic Tools Research Software Feedback Software Onboarding KPIs 100

Alchemer Mobile

MARCH 13, 2024

Vandegriff recognized for exceptional leadership of technology and teams, positively impacting Alchemer customers LOUISVILLE, COLORADO, March 13, 2024 – Alchemer, a global leader in experience management and enterprise feedback technology, today announced that Brandi Vandegriff has won the Colorado Technology Association’s CIO of the Year Award.

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Userpilot

APRIL 17, 2024

TL;DR Customer insight platforms enable informed business decisions by analyzing customer behaviors and preferences to improve products and experiences. Qualtrics provides enterprises with advanced survey capabilities and analytics to drive product differentiation and user satisfaction through deep insights. Read on to learn more.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 96

Alchemer Mobile

SEPTEMBER 28, 2023

Now you can schedule workflows and listen to virtually any enterprise system quickly and easily, creating an always-on feedback system By Justin Falk, Alchemer Product Manager, and Vanessa Bagnato, Alchemer Director of Product Marketing In September, we released updates to the library of Alchemer Workflow Initiators.

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Feedback Software User Testing Customer Feedback Product Research 241

ProductCraft

JULY 25, 2019

Product professionals, whether they work at a startup or an enterprise, tend to ignore a goldmine of readily available quantitative data. Read more » The post Sales and Marketing Metrics That Can Help Inform Your Roadmap appeared first on ProductCraft by Pendo. Why not take your product roadmap to the next.

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PMLesson's Ace the PM Interview

MAY 20, 2019

Although product managers at consumer and enterprise companies have a title in common, the jobs themselves can vary drastically. So, how is product management in enterprise different from consumer tech? Solving problems once they’ve been discovered is equally as different between the consumer and enterprise worlds.

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The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. Jordan has a BS in Biology from Union College and an MBA & MS in Information Systems from Boston University’s School of Management. View the live stream….

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Analytic Tools Research Software Enterprise Startups 60

Revulytics

SEPTEMBER 18, 2019

In his webinar, experienced B2C and B2B product leader Tim Herbig , author of Lateral Leadership: A Practical Guide for Agile Product Management , shows how to be a data-informed product manager. You distinguish between being “data-informed” vs. “data-driven.” Being data-informed is like driving a car with a heads-up display.

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Data Visualization User Testing Information Product Research 75

PMLesson's Ace the PM Interview

MAY 20, 2019

Although product managers at consumer and enterprise companies have a title in common, the jobs themselves can vary drastically. So, how is product management in enterprise different from consumer tech? Solving problems once they’ve been discovered is equally as different between the consumer and enterprise worlds.

User Testing 40

User Testing Enterprise Technical Review Feedback Software 40

Alchemer Mobile

DECEMBER 1, 2023

Usually, that falls on CRM administrators and—maybe—enterprising reps and marketers. For example, when an opportunity is closed, you can create one survey that’s sent to Enterprise closed-lost prospects, one that’s sent to mid-market closed-won customers, and another that’s tailored to your SMB segment.

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Customer Feedback User Testing Customer Experience Data Visualization 130

Userpilot

FEBRUARY 14, 2024

The Odaseva integration provides enterprise-grade data governance, backup, and compliance solutions for Salesforce. Pricing Userpilot has 3 pricing plans: Starter – from $249/month Growth – from $499/month Enterprise – custom pricing Userpilot pricing. Userpilot-Salesforce Integration. G2 rating 4.6/5

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PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. To add some color to this picture, two product managers from different fields–an enterprise PM from IBM and a consumer PM from Google–share a typical day in their lives. Here's a snapshot of my day.

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User Testing Enterprise Data Visualization Product Research 52

eG Innovations

MARCH 18, 2019

This post will outline some of the ITIL guidance from the perspective of eG Enterprise and a Citrix-based digital workspace. Why eG Enterprise is a World Leader in Citrix Monitoring ». eG Enterprise Staffing Guidelines. Citrix Staffing Guidelines. A fact of life for most IT people is they wear many hats!

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Data Visualization Enterprise Reporting Tools White Paper 45

Userpilot

FEBRUARY 29, 2024

As you’re researching customer analytics platforms, you’ve probably noticed how hard it is to find reliable information on the available solutions. Enterprise. You can take the information from a certain segment and create a customer analysis report. You can take the data collected to optimize the customer experience.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 103

The Product Coalition

FEBRUARY 15, 2024

A recent study by Gartner revealed that more than 80% of enterprises will have used Generative AI APIs or deployed Generative AI-enabled applications by 2026, highlighting its potential to transform various functions. Generative AI enhances data quality by synthesizing missing information, cleaning messy datasets, and normalizing data.

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Generative AI Data Visualization Reporting Tools Research Software 117

eG Innovations

NOVEMBER 22, 2022

eG Enterprise? ?? ??? ??? ?? ????? ??? ?????????? ??? ?? ??? eG Enterprise ???? ??? ?? ??, ???? ???? ? Enterprise????? ?? – Enterprise VDI????? ?? ??? Enterprise? Enterprise???? ?? ????? Customer Success Stories when using eG Enterprise VDI Monitoring for Smart Work – HCinfo. 10? ?? ???? ???

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Customer Experience Seminar Enterprise Dashboard 98

The Product Coalition

MARCH 3, 2024

Why do enterprises need to predict customer behavior? Here’s why customer behavior prediction has become a game-changer for enterprises: Right segmentation for audiences: Gone are the days of mass marketing blasts. This wealth of information, when analyzed with the right tools, holds the key to predicting future behavior 2.

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Data Visualization Analytic Tools Marketing Customer Experience 128

Aptrinsic

MARCH 19, 2018

In your CRM, you need to have the information you sales teams need to properly engage with the lead. In addition to the demographic and firmographic information on the trial users, you will want to provide your sales team with what features they used in your product.

Enterprise 40

Enterprise Customer Experience User Testing Outbound 40

Effective Roadmap Planning and Development Process for Enterprise Products

AUGUST 2, 2018

Roadmap Planning process Unlike Consumer products, you have two different types of audience to satisfy in Enterprise world, namely Buyer and User Persona. Its sometimes hard to get competitive intel, but also believe the fact that there is a ton of information sitting in different channels (Youtube videos, marketing content, news, etc…).

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User Testing Enterprise Roadmap Product Research 40

Pragmatic Marketing

MAY 1, 2018

In your CRM, you need to have the information your sales team needs to properly engage with the lead. In addition to sharing the demographic and firmographic information on the trial users, you want to provide your sales team with the features they used in your product.

Enterprise 70

Enterprise Customer Experience User Testing Outbound 70

Userpilot

FEBRUARY 15, 2024

Enterprise. It uses quote-based pricing and includes enterprise features such as custom roles, permission management, premium integrations, priority support, activity logs, security audits, SOC 2/GDPR compliance, and more. Pricing Mixpanel offers two paid plans: Growth, priced at $20/month, and Enterprise, price available upon request.

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Analytic Tools Data Visualization Feedback Software Reporting Tools 104

Userpilot

APRIL 8, 2024

This approach is becoming increasingly popular, even for the enterprise client. The latter is less user-centric and relies on the sales team targeting the key decision-makers and nurturing them with sales pitches, presentations, and demos , to secure an enterprise deal for the whole organization. Resource center in Userpilot.

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Analytic Tools Feedback Software Data Visualization Strategy 88

Roy Madden

JULY 23, 2021

Traditional keyword matches fail to understand aliases, synonyms and abbreviations, and standard content monitoring tools don’t allow you to track segments or industries, which puts you at risk of missing key information that could help you monitor the major players in your industry. Now available to all users in our Enterprise plan.

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Enterprise Banking Customer Feedback Article 116

eG Innovations

MARCH 9, 2023

eG Enterprise v7.2 Indeed, many metrics are not even exposed within Citrix Director and administrators need to resort to Citrix DaaS Monitor to access even the most basic information on key metrics such as logon durations, see: Linux VM and Linux session metrics | Linux Virtual Delivery Agent 2212 (citrix.com).

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Customer Experience User Experience Data Visualization Analytic Tools 86

The Product Coalition

MAY 31, 2022

particularly an enterprise software designer. Each must inform the other’s work and ideas have to flow in both directions. But in enterprise design, the designer doesn’t always have a relationship with the customer. The real promise for enterprise design lies in consultative sales. That’s usually left to the sales team.

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Feedback Software Reporting Tools Research Software User Testing 126

ProductPlan

APRIL 12, 2023

Today, ProductPlan is officially launching a brand new Product Discovery tool available exclusively to our Enterprise customers. For Enterprise customers looking for more detailed information on how to get started, check out our support documentation. For non-Enterprise customers, request a demo by clicking on the button below.

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Feedback Software Product Research Enterprise User Testing 94

Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. Digital analytics tools facilitate this practice of taking behavioral data from customers and delivering actionable insights that lead to better-informed decisions. Enterprise.

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