UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. Understanding the diverse needs of your potential users. Understanding these roles in detail is crucial for creating personas that accurately reflect user requirements in a business setting.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Userpilot

APRIL 10, 2024

It involves strategic planning and execution to ensure it effectively meets the needs of your users. Follow these five steps to build a knowledge base that provides valuable support and enhances user experience. Knowledge base creation best practices Setting up your knowledge base with the right tools is only half the job.

Feedback Software 103

Feedback Software Analytic Tools Research Software Data Visualization 103

Userpilot

MARCH 5, 2024

User behavior analytics tools are an essential part of the modern product manager’s toolkit. These robust tools help you track and analyze crucial user behavior data. You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

OCTOBER 20, 2023

What’s the best funnel optimization tool for SaaS companies? In this article, we look at 10 product analytics tools that you should consider when making your choice. Google Analytics is a versatile marketing tool with in-app event tracking functionality for optimizing website conversions and the user journey inside the product.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

JULY 18, 2023

The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money. A project management tool enables effective planning and execution of product initiatives. Best product management software tools.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

MAY 3, 2022

How is enterprise SaaS marketing different compared from acquiring and retaining users for an SMB? Enterprise SaaS marketing, however, is a different story entirely. We’re going to teach you how to craft a marketing strategy made for the enterprise sales cycle so you can adapt your sales process.

Enterprise 98

Enterprise Strategy Marketing Outbound 98

The Product Coalition

FEBRUARY 1, 2021

Enterprise UX Design: Make Me Think “Don’t make me think” is a renowned mantra in the world of design, coined by Steve Krug. It teaches us how to create great experiences in a straightforward and accessible manner. It’s essential to underline that the very nature of enterprise UX slightly differs from consumer UX.

Enterprise 89

Enterprise Research Software User Testing UX 89

Usersnap

DECEMBER 10, 2023

It’s the last stage in the software development life cycle, and it ensures every product meets the requirements and designations of the users. However, as pivotal as it is, it’s frequently harassed by challenges, underscoring the quintessential role of having adept UAT testing tools. List of user acceptance testing tools ?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

The Product Coalition

JULY 13, 2022

FullStory is a robust web and analytics tool but there are platforms out there that may specialize in one of the features you want. FullStory dubs itself a “Digital Experience Intelligence (DXI) platform” using web and mobile analytics to understand user behavior. Users say their website pricing is a bit opaque.

Data Visualization 124

Data Visualization Analytic Tools Feedback Software Reporting Tools 124

eG Innovations

FEBRUARY 5, 2020

Managing web applications is not a small task and making sure that these web-based business applications are online when that busy workday starts is a challenge for many enterprises. The ability to proactively test the user experience would go a long way for being able to ensure application stability and performance around the clock.

Customer Experience 90

Customer Experience User Experience User Testing Reporting Tools 90

Userpilot

FEBRUARY 20, 2023

We also have a quick look at Userpilot as an alternative for each of the tools. TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Alchemer Mobile

MAY 7, 2020

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? In order to help, we’ve taken the liberty of compiling a list of the best mobile in-app feedback tools for you. Core mobile in-app feedback tools & solutions.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Heap vs Pendo? Book the demo!

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

ProductPlan

FEBRUARY 22, 2023

Therefore, executing an ambitious product roadmap with proper planning is not only possible but also an exciting experience. A successful product never sacrifices the user experience. And the one area that you should never skimp on in your development recipe is user experience (UX).

Customer Experience 59

Customer Experience User Testing User Experience Customer Feedback 59

UserVoice

APRIL 4, 2017

Matching these solutions to the assorted challenges product managers face can be a little tricky, so we’ve done some digging to compile a handy list of product management tools. Data Analysis Tools for Product Management. User Research Tools for Product Managers. Product Roadmap Visualization Tools for Product Managers.

Analytic Tools 286

Analytic Tools Research Software Feedback Software Data Visualization 286

Userpilot

OCTOBER 17, 2023

Behavioral data to spot trends, opportunities, and pain points so you can address areas of friction and craft a more seamless user experience. Purchase data to find conversion drivers that influence users to purchase a plan or upgrade. Since you need the right tools to follow a customer insights strategy.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Research Software 103

Userpilot

JUNE 29, 2022

How many customer segmentation tools are out there? Moreover, you will learn what data each tool provides and how to use them to accomplish tasks. Moreover, you will learn what data each tool provides and how to use them to accomplish tasks. What is a customer segmentation tool? Dozens, hundreds? Let’s get started!

Analytic Tools 98

Analytic Tools Research Software Data Visualization Reporting Tools 98

Userpilot

MARCH 11, 2022

What is user behavior tracking? In this article, we cover what user analytics means, the right metrics to track, and the best tools in the market right now. After reading this, you will be equipped to track user behavior on your website and app. What are user behavior metrics? User activation.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

AUGUST 15, 2022

Wondering how customer sentiment analysis can improve your product’s customer experience and generate more profits? Today’s businesses use numerous sentiment analysis tools to figure out the different emotions that customers go through while exploring your products and services. Optimize the user experience.

Feedback Software 98

Feedback Software Data Visualization Analytic Tools User Testing 98

eG Innovations

JULY 10, 2020

User Experience defines the Success of Citrix Virtual Apps and Desktops Deployments. User experience is the biggest and most important factor in determining the success of Citrix rollout in an organization. But when users are impacted due to, say, slow logons, session disconnects, slow screen refresh, etc.,

Customer Experience 52

Customer Experience User Experience Customer Feedback Data Visualization 52

Userpilot

FEBRUARY 21, 2023

But how does user adoption impact your business? In this post, we’ll clarify what user adoption is, explain the best practices, and share some tools you can leverage to make a bigger impact in your job. The best product adoption tools in the market we know are Userpilot and Pendo.

Analytic Tools 97

Analytic Tools Feedback Software Research Software Data Visualization 97

Product Innovation Educators

JANUARY 4, 2021

They use tools to help them with these responsibilities. Joining us for this episode is a CPO who shares some of the tools he uses, including roadmaps, metrics, and OKRs. He knows a lot about tools as he is the CPO for Betterworks, a provider of enterprise OKR and performance management software.

Feedback Software 101

Feedback Software Data Visualization Customer Feedback Customer Experience 101

Userpilot

FEBRUARY 21, 2023

But how does user adoption impact your business? In this post, we’ll clarify what user adoption is, explain the best practices, and share some tools you can leverage to make a bigger impact in your job. The best product adoption tools in the market we know are Userpilot and Pendo.

Analytic Tools 91

Analytic Tools Feedback Software Research Software Data Visualization 91

Userpilot

JUNE 9, 2022

Userlane and Walkme are both tools for onboarding. Userlane is a tool for building interactive, guided tours that walk a user through all the features of your product or service. Walkme allows you to do the same, as well onboarding employees on third-party tools such as Salesforce. Read on to find out! Userlane Reviews.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

eG Innovations

APRIL 21, 2022

There are many who believe they don’t need monitoring tools for the cloud because their cloud provider will take care of all of their performance needs. and “can the same tools used on-premises be deployed on the cloud?” Monitor the digital user experience for different workloads. Provide clear demarcation of problems.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools White Paper 52

Userpilot

FEBRUARY 1, 2022

Appcues features include most used user onboarding UI patterns such as flows, NPS, and checklists that best product adoption tools on the market provide. Appcues is best for small businesses or mid-market companies that only need user onboarding solutions. Upgrade to Enterprise plan for onboarding checklists and localization.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MARCH 5, 2021

Customer feedback tools that make the most of user feedback are probably the most important weapon SaaS teams have at their disposal for building their products. The million-dollar question is: which tools do you use and to what end? Read on to discover what they are, and the best tool in each case. Table of Contents.

Feedback Software 98

Feedback Software Analytic Tools User Testing Customer Feedback 98

Userpilot

FEBRUARY 14, 2024

The ActiveCampaign integration boosts marketing personalization and sales funnel automation by syncing data, leads, and contacts between the tools. The Mailchimp<>Salesforce Integration allows users to manage email campaigns directly within Salesforce and use Salesforce data for better subscriber segmentation. G2 rating 4.6/5

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

eG Innovations

JULY 2, 2019

A recent analysis by Skyhigh Networks on 27 million employees rated Microsoft Office 365 as the most widely popular enterprise cloud service by user count. At eG Innovations, we have been a Microsoft Office 365 user for several years. eG Enterprise detecting SharePoint Online file upload failure.

Data Visualization 75

Data Visualization Enterprise Reporting Tools Customer Experience 75

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. User experience (UX) involves all aspects of user interactions with your product.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Data Visualization 105

Userpilot

APRIL 9, 2024

Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. Reducing time to value is essential for user retention and product adoption. It doesn’t stop there.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userzoom

DECEMBER 20, 2017

Tools like UserZoom are making it easier and easier to quickly build a study, launch it and start sharing insights in hours. Enterprise applications with consumer grade user experiences. Enterprise applications have a long development cycle (in general) and find it hard to integrate rapid design and iterate cycles.

Data Visualization 50

Data Visualization User Testing Research Software Customer Experience 50

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

The Product Coalition

JANUARY 27, 2024

Monitor Real-Time Energy Consumption Use tools and metrics to continuously track the energy impact of your software, both during development and in production environments. This software also helps automate and streamline compliance with non-financial regulatory and reporting frameworks, which is highly relevant to larger enterprises.

Analytic Tools 150

Analytic Tools Research Software Reporting Tools Software Review 150

Userpilot

MARCH 3, 2022

Knowledge bases can become one of your most effective tools for answering your users’ questions, reducing pressure on your support team – and ultimately enhancing the customer experience. The better a user understands your product, the more likely they are to be able to achieve their goals.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Experience 98

Userpilot

JUNE 22, 2021

To sum up, the best onboarding software: is a low-code or no-code software, requiring minimal coding to set up and no code to build in-app experiences. allows you to build experiences as a customizable layer on top of your existing product. allows you to build surveys into your experiences and collect responses. Conclusion.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Gainsight

JULY 20, 2022

Segments might be based on user characteristics, like demographics, or the type of companies for which they work. Or, they might be based on the users’ actual behavior in the product. The use case for each model will vary based on the company, but regardless, segmentation is a powerful tool. Why does user segmentation matter?

Analytic Tools 59

Analytic Tools Customer Experience Data Visualization Customer Feedback 59