Userpilot

OCTOBER 20, 2022

In this article, we’ll discuss 10 strategies you can use to improve your Net Promoter Score and thus increase customer satisfaction and loyalty. Other strategies include using walkthroughs to help new users reach activation faster, creating an in-app help center, and providing top-notch customer support.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

JUNE 30, 2023

TL;DR A customer engagement strategy combines activities and tactics to drive engagement. The best customer engagement strategies you can use to improve customer loyalty are: Offer personalized customer experience based on welcome survey data. What is a customer engagement strategy?

Customer Experience 97

Customer Experience Customer Feedback Feedback Software Analytic Tools 97

Mind the Product

DECEMBER 4, 2018

I write a lot about product strategy, and use Netflix as an example so that others can learn from the company’s success and failure. I often highlight that half of Netflix’s high-level product strategies fail in order to help product leaders to understand how hard it is to launch and grow startups.

User Testing 147

User Testing Strategy Customer Experience Product Research 147

Mind the Product

AUGUST 18, 2020

She joins us to chat about evidence-based product strategy, continuous discovery & delivery, and empowered teams. She joins us to chat about evidence-based product strategy, continuous discovery & delivery, and empowered teams. Evidence-based product strategy. In this episode, sponsored by Amplitude, [.].

Product Research 219

Product Research Feedback Software Technical Review Entertainment 219

The Product Coalition

APRIL 18, 2022

Netflix's Attempt at Increasing User Engagement Short - form content is the next big thing in entertainment Photo by CardMapr on Unsplash The recent rise of short-form content has been nothing less than mind-boggling. The Chinese giant, Tiktok was the first one to implement the concept of short-form content on its platform.

User Testing 133

User Testing Customer Experience Research Software Entertainment 133

Alchemer Mobile

APRIL 14, 2021

Media and Entertainment apps played a critical role in helping us get through 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Media and Entertainment category. Sports Apps.

Feedback Software 246

Feedback Software Research Software Technical Review User Testing 246

Alchemer Mobile

MARCH 16, 2021

In response, teams across all industries need to rethink their mobile feedback and engagement strategies to meet rapidly-shifting marketplace changes. App categories include Media and Entertainment, Finance, Food and Drink, Healthcare, Personal Services, Shopping, Travel, Utilities, Business Services, and Education.

Data Visualization 246

Data Visualization Reporting Tools Feedback Software User Testing 246

Mind the Product

SEPTEMBER 23, 2021

I've been investing in the stock market for more than a decade, and I recognize that it is a world that I am equally passionate about and entertained. There are many things that I've learned that we can apply to improve our day-to-day product management practice. [.]

Entertainment 171

Entertainment Marketing Product Management Product Manager 171

Alchemer Mobile

DECEMBER 8, 2022

Media/Entertainment. However, we don’t necessarily recommend this strategy because ultimately, you want to use the Love Dialog at strategic points to gain insight into the customer experience rather than just superficially boost your metrics. This tells us a few things. Bonus reading.

Customer Feedback 246

Customer Feedback User Testing Data Visualization Customer Experience 246

Mind the Product

JULY 11, 2021

In this entertaining and insightful talk from Mind [.] As we settle down on a Sunday in wake of an exciting week ahead with #mtpcon Digital Americas (July 14-15), we thought it was the perfect time to reacquaint ourselves with this talk by Dave Wascha on how product management has developed over the last 20 years.

Entertainment 166

Entertainment Product Management Product Manager Management 166

The Product Coalition

APRIL 22, 2022

Game elements do more than just entertain users of medical apps. Examples of gamification in mobile applications To successfully implement gamification in healthcare, you need to consider an implementation strategy. When software has entertainment elements, people are more likely to use them. million in 2019 to $35,982.7

Healthcare 150

Healthcare User Testing Entertainment Customer Experience 150

Mind the Product

JANUARY 6, 2020

Strategy: Doing the right things to realize our vision. Tactic: Doing the things right to properly execute our strategy. We must align our teams to the vision we are trying to achieve, while ensuring everyone understands the strategy and how our daily, operational tactics fit into the overall plan. Entertainment.

Artificial Inteligence 119

Artificial Inteligence Data Visualization Product Management Product Manager 119

Ask Benny

JUNE 5, 2020

It will be hard to work on strategy and new ideas. Working on strategy requires time. It involves a lot of thinking and many days in which you might feel that nothing new was produced as you go back and force entertaining ideas and researching them. selfdevelopment #career #innovation #strategy #productmanagement.

Entertainment 131

Entertainment Product Research Strategy Product Management 131

Mind the Product

MAY 26, 2020

After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. A Product Manager’s Guide to Strategy in the Time of COVID-19 is available now, with all profits going to COVID-19 relief efforts.

Product Research 191

Product Research Entertainment Startups Education 191

Mind the Product

MAY 8, 2019

So when we got her on the line, we covered everything… including Japanese deployment strategies, Marmite and peanut butter, product leadership and team organisation, how companies scale, how to pick the right environment for you, and even her new book, Escaping the Build Trap.

Product Research 174

Product Research Entertainment Leadership Startups 174

Userpilot

APRIL 22, 2024

But what strategies work? Sending in-app surveys to gather relevant feedback and iterate your strategy. Key metrics to measure the impact of your customer success strategy include LTV, CSAT, NPS , churn rate, and retention rate. How do you measure the impact of a SaaS customer success team and strategies?

Analytic Tools 92

Analytic Tools Feedback Software Research Software Customer Experience 92

The Product Coalition

FEBRUARY 26, 2021

Being present and responsive during periods of crisis is a great strategy. Branding Branding is essential to a winning creative strategy but is often overlooked in the small business model. Strategy Since COVID-19 decimated the world economy, local economies have all but shut down.

User Testing 116

User Testing Marketing Research Software Entertainment 116

Mind the Product

MARCH 20, 2019

Prior to taking on the role of COO and CPO at Singapore-based financial portal MoneySmart, Nick Ramsay was a strategy consultant and product manager. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media & entertainment, retail and financial services.

Product Research 164

Product Research Entertainment Consulting Startups 164

Mind the Product

JUNE 2, 2020

We’ve all been thrust into the situation of trying to wrangle a room full of people into working together to create a strategy, generate a plan, or get past a roadblock. One of the critical skills never mentioned in the job description is being a great meeting facilitator. Elena Astilleros has been there, too – [.].

Customer Experience 135

Customer Experience Product Research Entertainment Workshop 135

Mind the Product

FEBRUARY 13, 2019

Video: Building a winning product strategy from the Kano model by Jared Spool. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media & entertainment, retail and financial services. When it’s important to be cool – and when it’s not.

Product Research 174

Product Research Entertainment Customer Experience User Testing 174

Mind the Product

JUNE 18, 2019

Diagnosing the problem as well as strategies to fix it. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media & entertainment, retail and financial services. Diagnosing the problem as well as strategies to fix it. Remote working and four-day weeks.

Product Research 145

Product Research Entertainment Startups Education 145

The Product Coalition

JANUARY 25, 2024

Alexa Developed by Amazon, Alexa is designed to be integrated with devices for home automation and entertainment. By assigning positive reinforcement for correct responses and adjusting strategies based on user corrections, the chatbot continuously refines its model for enhanced future interactions.

Artificial Inteligence 145

Artificial Inteligence Reporting Tools Feedback Software Research Software 145

Mixpanel

MARCH 11, 2024

But just because Benn tells me his writing isn’t “useful” in the ways that most content marketing strategies would hope for, that doesn’t mean it doesn’t offer business value alongside its obvious entertaining and edifying values. What emerged was just what worked in my mind and what entertained me. I just loathed writing. .”

Data Visualization 52

Data Visualization Leadership Entertainment Analytic Tools 52

Innovatemap

DECEMBER 20, 2023

His podcast is an excellent resource for B2B SaaS leaders to stay current with trends and learn new strategies to make an impact. Industry veterans peel back the layers of complex topics, mixing in a healthy bit of entertaining banter. It’s a source of not just inspiration but also practical strategies for overcoming tough situations.

Research Software 52

Research Software Customer Feedback Entertainment User Testing 52

Mind the Product

MARCH 24, 2020

A couple of things we’re hearing people talk about a lot this week are how they’re adjusting to working in a different way, and how they are adjusting their strategies to deal with the current situation. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community.

Product Research 132

Product Research User Testing Testing Customer Experience 132

Mind the Product

OCTOBER 30, 2019

After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. Listen if you’d like to learn more about. Experimentation. Who should be involved and when to do it. Listen if you’d like to learn more about.

Product Research 133

Product Research User Testing Customer Experience Testing 133

Mind the Product

JUNE 24, 2020

A recovering music journalist and editor, he launched Amazon’s music stores in the US and UK, and has worked across sectors including museums and arts groups, online education, media and entertainment, retail and financial services. A Product Manager’s Guide to Strategy in the Time of COVID-19 is out now,

Customer Experience 144

Customer Experience User Testing Product Research Customer Feedback 144

Mind the Product

MARCH 13, 2019

Prioritisation strategies. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media & entertainment, retail and financial services. Prioritisation strategies. Listen if you’d like to learn more about: Saying no – and how to do it.

Product Research 139

Product Research Entertainment Startups Education 139

Product Innovation Educators

JANUARY 9, 2023

Before starting Kindred Speak, she contributed to brand and marketing strategy for the Sleep Number Corporation and other companies. Brand storytelling educates, entertains, and inspires your audience. I develop editorial strategies. I help manage blogs, podcast strategy, editorial calendars, and large content partnerships.

Branding 95

Branding Data Visualization Magazine Customer Feedback 95

Intercom, Inc.

JULY 11, 2018

Maybe your customers want to be entertained, or spend more time with their friends, or understand what projects teammates are working on, or maybe they want to project growth for their business. A strong understanding of the outcome customers want , and how they currently get it, is essential for you to succeed in product development.

Entertainment 205

Entertainment Technical Review Software Review Banking 205

The Product Coalition

MAY 3, 2022

Along with Youtube’s core mission, people go to Youtube for entertainment , to consume educational content , and to learn new things about various topics. This will lead to a variation in watch time but could give us additional insights that can help us drive future business strategies. Churn Rate?—?This

Reporting Tools 143

Reporting Tools Product Management Product Manager Customer Feedback 143

Mind the Product

JULY 21, 2020

A recovering music journalist and editor, he launched Amazon’s music stores in the US and UK, and has worked across sectors including museums and arts groups, online education, media and entertainment, retail and financial services. Randy’s book, What Do We Do Now?

Enterprise 119

Enterprise Product Research Feedback Software Technical Review 119

Mind the Product

OCTOBER 15, 2019

Scalable product strategy. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. Scalable product strategy. Listen if you’d like to learn more about. Prioritisation frameworks. Feature requests.

Product Research 105

Product Research Customer Experience Entertainment Consulting 105

Mind the Product

DECEMBER 31, 2019

Diagnosing the problem as well as strategies to fix it. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media & entertainment, retail and financial services. Diagnosing the problem as well as strategies to fix it. Remote working and four-day weeks.

Product Research 92

Product Research Entertainment Startups Education 92

Ask Benny

JUNE 5, 2020

It will be hard to work on strategy and new ideas. Working on strategy requires time. It involves a lot of thinking and many days in which you might feel that nothing new was produced as you go back and force entertaining ideas and researching them. selfdevelopment #career #innovation #strategy #productmanagement.

Entertainment 78

Entertainment Product Research Strategy Product Management 78

Ask Benny

JUNE 5, 2020

It will be hard to work on strategy and new ideas. Working on strategy requires time. It involves a lot of thinking and many days in which you might feel that nothing new was produced as you go back and force entertaining ideas and researching them. selfdevelopment #career #innovation #strategy #productmanagement.

Entertainment 78

Entertainment Product Research Strategy Product Management 78

Ask Benny

JUNE 5, 2020

It will be hard to work on strategy and new ideas. Working on strategy requires time. It involves a lot of thinking and many days in which you might feel that nothing new was produced as you go back and force entertaining ideas and researching them. selfdevelopment #career #innovation #strategy #productmanagement.

Entertainment 78

Entertainment Product Research Strategy Product Management 78