Johanna Rothman

JANUARY 16, 2019

If your team has to change what they do one month or six weeks into a quarter's estimation or commitment, the product feedback loop is too long. Instead, consider using flow-based roadmapping. Product Feedback Loops are Different than Project Feedback Loops. Each product is different.

Product Research 58

Product Research Feedback Loop User Testing Customer Feedback 58

Userpilot

DECEMBER 12, 2023

Want to learn how to create a robust UX roadmap for your UX team ? We also discuss the benefits of UX roadmaps, present different types, and share top tips for building them. TL;DR UX roadmap is a strategic plan outlining UX initiatives and guiding the UX design process. What is a UX roadmap? UX roadmap.

Customer Experience 105

Customer Experience Roadmap UX Product Research 105

280 Group

NOVEMBER 30, 2023

These two-day events bring all stakeholders together to review progress, discuss market trends, and strategize the roadmap for the future. Both emphasize a customer-centric approach, the importance of prioritization, and the need for continuous feedback loops. At their core, SAFe and Product Management share common ground.

Product Research 156

Product Research Technical Review User Testing Certifications 156

Alchemer Mobile

MAY 10, 2022

If you have the right feedback , you can focus on product improvements that will make your customers feel heard and improve their experience with your app. There are four steps to leveraging customer feedback to improve your mobile experiences: Capture, Analyze, Act, and Close the Feedback Loop. Focus on in-app feedback.

User Testing 260

User Testing Customer Feedback Customer Experience Feedback Software 260

Alchemer Mobile

DECEMBER 17, 2021

While closing the loop certainly benefits companies by helping inform product roadmaps, drive marketing initiatives, and increase customer loyalty, it also benefits customers directly to know their voice is being heard (and acted upon!). Customers want to know you’re not just hearing their feedback—you’re acting on it, too.

Feedback Software 240

Feedback Software User Testing Customer Feedback Product Research 240

Johanna Rothman

APRIL 18, 2024

How can you prevent an overstuffed backlog, roadmap, or all those great ideas from interrupting your team from finishing its work? Instead of backlog or roadmap, start to call these ideas “options.” That's why aging is a part of the flow metrics feedback loop on the top of this post. Those feedback loops.)

Product Research 59

Product Research Feedback Loop Data Visualization Reporting Tools 59

Johanna Rothman

JULY 25, 2018

I’m working on my roadmapping talk for Agile 2018. I finally had the transforming idea about how to position the talk: Roadmapping and product planning are about feedback loops. The shorter the feedback loop, the faster and more often we can learn.

Product Research 41

Product Research Feedback Loop User Testing Customer Feedback 41

280 Group

DECEMBER 6, 2023

These two-day events bring all stakeholders together to review progress, discuss market trends, and strategize the roadmap for the future. Both emphasize a customer-centric approach, the importance of prioritization, and the need for continuous feedback loops. At their core, SAFe and Product Management share common ground.

Technical Review 177

Technical Review Product Research User Testing Certifications 177

Johanna Rothman

FEBRUARY 6, 2023

Strategy and Product Feedback Loops About 20 years ago, I taught a project management workshop to IT people. That's why the duration of the internal feedback loops is so important. I used the image above in Multiple Short Feedback Loops Support Innovation. Show them your feedback loops and your cycle time.

Product Research 123

Product Research Feedback Loop Workshop User Testing 123

Alchemer Mobile

MARCH 14, 2022

Mobile consumer feedback changed product roadmaps, improved ROI, drove revenue, and got companies closer to achieving their overall business goals. Ultimately, consumer feedback doesn’t matter without taking action. Close customer feedback loops. Capturing, analyzing, and acting on feedback are the first steps.

Data Visualization 263

Data Visualization Reporting Tools User Testing Customer Feedback 263

Johanna Rothman

MARCH 26, 2024

I suspect their teams hide their feedback loops. When people create a high-level WBS, no one sees the feedback loops or the dependencies. The feedback loops tend to be late and create chaos in the project. That's another great way to hide feedback loops. I always see unplanned feedback loops.

Data Visualization 69

Data Visualization Product Research Feedback Loop Feedback Software 69

Johanna Rothman

NOVEMBER 9, 2023

Strategy and Product Feedback Loops Many of my middle-management and senior leadership clients want certainty about future work. That's one of the reasons they create huge backlogs and long roadmaps. Yet, even those backlogs and roadmaps don't offer certainty. All I can do is use the various feedback loops in my business.

Agile 95

Agile Product Research Feedback Loop Consulting 95

Mind the Product

OCTOBER 23, 2018

I’ve made a lot of roadmaps in my time. In fact, in the first three years I was at WorldRemit, I counted that I represented our company roadmap in 10 different ways. One of many, many roadmaps. One of many, many roadmaps. Yet most roadmaps have a big problem in common. The Wrong Conversation.

Roadmap 194

Roadmap Development Feedback Software User Testing 194

Johanna Rothman

JUNE 17, 2022

In Part 1 , I said that product roadmaps are not like car roadmaps. But even car roadmaps showed places of interest—options—for the driver and passengers. Too often, I see very predictable roadmaps for managers. Predictability vs. Option Discussion for Roadmaps. More on that later in this post.).

Roadmap 94

Roadmap Product Research Feedback Software Customer Experience 94

Usersnap

APRIL 28, 2020

Labels, a basic to manage customer feedback. Categorizing feedback is essential for trend analysis. By understanding how often certain types of feedback appear will help you decide what to prioritize in your product roadmap. One great bonus you will enjoy is the convenience of filtering the entire base of feedback.

Product Research 52

Product Research Feedback Loop User Testing Customer Feedback 52

Johanna Rothman

MAY 11, 2022

However, the more often we deliver in short feedback loops, the more often we can make strategic decisions. The shorter the feedback loops, the easier it is to use what we finished to make a new decision about the next bit of work at all levels. Short Feedback Loops Can Create More Decision Points.

Product Research 95

Product Research Feedback Loop Strategy User Testing 95

Gainsight

JUNE 21, 2022

When it comes to creating product roadmaps, product leaders face a plethora of challenges. . The good news is that there’s a simple fix: with product analytics powering the operation, creating impactful product roadmaps is a breeze. Why is your product roadmap important? Building a product roadmap is one thing.

Data Visualization 52

Data Visualization Analytic Tools Roadmap Onboarding KPIs 52

Alchemer Mobile

DECEMBER 8, 2022

Here are some ways in which we recommend you deliver customer love in the winter months to boost consumer happiness: Close the feedback loop. Probably the most overlooked, yet easiest, opportunity to foster strong relationships with your customers is simply closing the feedback loop.

Customer Feedback 246

Customer Feedback User Testing Data Visualization Customer Experience 246

Alchemer Mobile

APRIL 21, 2022

While correlation isn’t causation, looking at overlapping data points can help us infer what bets paid off for mobile product teams, along with where they can adjust their roadmaps to improve. In 2021, there was correlation between interaction rates and retention rates. There was a 9% increase in the number of surveys sent in 2021 from 2020.

Product Research 264

Product Research User Testing Customer Feedback Data Visualization 264

Sachin Rekhi

OCTOBER 29, 2018

Probably the most frequent question I get from product managers is around how to successfully prioritize a product roadmap. I think when folks come to me with this question they are often looking for a formula they can apply or at least an algorithm they can go through to prioritize their roadmap. Customer obsession. Vision obsession.

Roadmap 120

Roadmap Feedback Software Customer Experience User Testing 120

Gainsight

MARCH 24, 2022

Before your product starts booming, you need a product roadmap that charts a clear course to growth. Unfortunately, as a product leader or manager, you’re probably being overwhelmed by feedback from every direction. What is a product roadmap? Answer these questions to help you create your product roadmap.

Data Visualization 52

Data Visualization Roadmap Product Research Onboarding KPIs 52

Userpilot

JUNE 10, 2022

In the fast-paced world of technology, building a public roadmap can be a competitive advantage for savvy product managers. In this article, we’re going to look at some great examples of public product roadmaps, draw out key lessons to apply to your own roadmap, and explore some of the best tools available for building one.

Feedback Software 52

Feedback Software Roadmap Data Visualization User Testing 52

ProductPlan

MARCH 27, 2019

When you’re continually shipping code, how do you plan, build, and communicate your roadmap? In this post we’ll outline the basics of continuous delivery, what it means to you as a product manager, and how to adapt your roadmapping process to best work in a continuous delivery environment. Continuous Delivery 101.

User Testing 70

User Testing Product Research Roadmap Customer Experience 70

Userpilot

OCTOBER 13, 2022

Close the feedback loop by acknowledging your users’ feature requests. Slack uses a survey feedback form asking two questions. Postify incentivizes customer insights collection to get more feedback. Product roadmap – Share plans for your product with people, including features you will add soon.

Feedback Software 98

Feedback Software Customer Feedback User Testing Product Research 98

Gainsight

JUNE 16, 2022

If you’re crafting a product roadmap, your vision and internal alignment must be crystal clear. . Too often, product leaders start building their roadmap plans only to be bombarded with conflicting feedback in all directions. So, how do you get beyond the distractions to build a roadmap you can defend and align around?

Data Visualization 52

Data Visualization Roadmap Analytic Tools Feedback Software 52

Johanna Rothman

NOVEMBER 27, 2023

I wrote it because I'm concerned about what I see in too many supposedly agile teams: Crazy-long backlogs and roadmaps. See Manage Unplanned Feedback Loops to Reduce Risks and Create Successful Products.) I have a new book: Project Lifecycles: How to Reduce Risks, Release Successful Products, and Increase Agility.

Customer Experience 83

Customer Experience Agile Product Research Feedback Loop 83

The Basics of Product Management

JUNE 21, 2020

These two questions form the basis of any good product roadmap. Learn how to create the best product roadmap. Learning how to build a product roadmap is a key requirement to break into product management. The ability to prepare a great roadmap is one of the must have skills for any Product Manager. Roadmap Guidelines.

Definition 59

Definition Roadmap Product Research User Testing 59

The Product Coalition

JANUARY 27, 2024

But it is something, and that area will 100% successfully influence your Roadmap” Andre Albuquerque post in Linkedin Understanding the nuances of this strategic face-off is crucial for product teams. In both cases, there should be a proper high-level product vision and a product roadmap. Every company has an area that “leads”.

Feedback Software 136

Feedback Software Analytic Tools Onboarding KPIs B2B 136

Mind the Product

NOVEMBER 22, 2017

When No-one Agrees With Your Roadmap. What do you need as a product person looking to get a roadmap updated or in place? You don’t need consensus to get your roadmap in place. Let’s clarify (and repeat) that: You do not need consensus to get your roadmap in place, nor do you need it to edit your roadmap.

Roadmap 100

Roadmap Product Research Feedback Loop Travel 100

Alchemer Mobile

JULY 13, 2021

Retention analysis to validate your product roadmap, gauge how long it takes customers to find value, and set benchmarks for long-term retention goals. Gather and act on customer feedback. Customer feedback is the foundation for all product-led growth strategies.

Customer Experience 230

Customer Experience User Testing Onboarding KPIs Product Research 230

Userpilot

FEBRUARY 13, 2024

ProductPlan and Chameleon’s training empowers product leaders to prioritize features and develop a more strategic product roadmap. Focusing on customer-centric decisions and feedback mechanisms, it aims to boost market performance and address customer issues more efficiently.

Webinar 105

Webinar Data Visualization Analytic Tools Feedback Software 105

The Product Guy

FEBRUARY 13, 2020

Onboarding: A huge number of hirings, from C-Level to PMs and Tech lead Process-oriented, not mission, not goals Purpose lost: make new employees impact the team as soon as possible No feedback-loop with new employees. Laundry end-customer, Laundry franchise) for Coordinates feedback loop with new employes.

Product Research 188

Product Research Onboarding KPIs Reporting Tools Feedback Software 188

Userpilot

FEBRUARY 29, 2024

Goal visualization in a progress bar provides a clear roadmap, guiding users and enhancing motivation by showcasing achievements and remaining milestones. Gradual increments in progress trigger a positive feedback loop, motivating users to complete subsequent steps.

Customer Experience 105

Customer Experience Customer Feedback User Testing Systems Review 105

The Product Guy

JUNE 18, 2020

The objective is to receive feedback and prioritize it internally against (1) company objectives (2)customer pains/experience (3) Quarterly Product OKRs and ship out solutions. . A feedback loop is: part of a system in which some portion (or all) of the system’s output is used as input for future operations. Communication.

Product Research 165

Product Research Feedback Loop Feedback Software User Testing 165

Mixpanel

OCTOBER 10, 2019

As a result, we are able to collect more customer feedback and build a better product. Below, I’ll outline the Mixpanel approach to product gaps and how you can use it to inform your product roadmap. Product gaps inform our roadmap. Discovering a product gap. Analysis and prioritization.

User Testing 102

User Testing Customer Feedback Feedback Software Reporting Tools 102

Alchemer Mobile

MARCH 9, 2022

Let customers know you care by closing the feedback loop. After collecting and analyzing your new customer insights, give thanks and acknowledge your customers’ feedback. If you see feature requests or bug reports for a certain feature, consider working it into your product roadmap.

Customer Feedback 264

Customer Feedback User Testing Customer Experience Data Visualization 264