Userpilot

DECEMBER 12, 2023

Want to learn how to create a robust UX roadmap for your UX team ? We also discuss the benefits of UX roadmaps, present different types, and share top tips for building them. TL;DR UX roadmap is a strategic plan outlining UX initiatives and guiding the UX design process. What is a UX roadmap? UX roadmap.

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Roadmap Customer Experience UX Product Research 103

Alchemer Mobile

DECEMBER 17, 2021

While closing the loop certainly benefits companies by helping inform product roadmaps, drive marketing initiatives, and increase customer loyalty, it also benefits customers directly to know their voice is being heard (and acted upon!). Customers want to know you’re not just hearing their feedback—you’re acting on it, too.

Feedback Software 240

Feedback Software User Testing Customer Feedback Product Research 240

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! The strategy should also have information about the UX team, processes, and guidelines.

Research Software 99

Research Software Analytic Tools Feedback Software User Testing 99

Johanna Rothman

FEBRUARY 6, 2023

Strategy and Product Feedback Loops About 20 years ago, I taught a project management workshop to IT people. That's why the duration of the internal feedback loops is so important. I used the image above in Multiple Short Feedback Loops Support Innovation. Or, experiment with the corporate strategy?

Product Research 125

Product Research Feedback Loop Workshop User Testing 125

Johanna Rothman

MARCH 26, 2024

I suspect their teams hide their feedback loops. When people create a high-level WBS, no one sees the feedback loops or the dependencies. The feedback loops tend to be late and create chaos in the project. That's another great way to hide feedback loops. I always see unplanned feedback loops.

Data Visualization 70

Data Visualization Product Research Feedback Loop Feedback Software 70

Agile Velocity

SEPTEMBER 12, 2023

When combined with an Agile Transformation, all require an intricate balance of strategies. Strategies to Overcome The Challenges of Hybrid Agile Transformation Emphasize Agile Training Combined with Agile Coaching: Combining Agile training with Agile coaching creates a powerful synergy. All fit our definition of hybrid.

Agile 76

Agile Feedback Software Product Research Strategy 76

Mind the Product

OCTOBER 23, 2018

I’ve made a lot of roadmaps in my time. In fact, in the first three years I was at WorldRemit, I counted that I represented our company roadmap in 10 different ways. One of many, many roadmaps. One of many, many roadmaps. Yet most roadmaps have a big problem in common. The Wrong Conversation.

Roadmap 194

Roadmap Development Feedback Software User Testing 194

Alchemer Mobile

DECEMBER 8, 2022

However, we don’t necessarily recommend this strategy because ultimately, you want to use the Love Dialog at strategic points to gain insight into the customer experience rather than just superficially boost your metrics. When someone gives feedback (whether negative or positive), it’s critical to follow up. Bonus reading.

Customer Feedback 246

Customer Feedback User Testing Data Visualization Customer Experience 246

Johanna Rothman

JUNE 17, 2022

In Part 1 , I said that product roadmaps are not like car roadmaps. But even car roadmaps showed places of interest—options—for the driver and passengers. Too often, I see very predictable roadmaps for managers. Predictability vs. Option Discussion for Roadmaps.

Roadmap 94

Roadmap Product Research Feedback Software Customer Experience 94

Johanna Rothman

NOVEMBER 9, 2023

Strategy and Product Feedback Loops Many of my middle-management and senior leadership clients want certainty about future work. That's one of the reasons they create huge backlogs and long roadmaps. Yet, even those backlogs and roadmaps don't offer certainty. Those are the blue feedback loops in the image above.

Agile 96

Agile Product Research Feedback Loop Consulting 96

Userpilot

MARCH 24, 2021

Defining your product strategy is the most important aspect of deciding to build something new. What is a product strategy? How do you create a roadmap? Discovery and Experimentation as Part of Product Strategy 5.Where Where to start – Product Discovery vs Product Strategy How Userpilot Helps.

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

Intercom, Inc.

MAY 13, 2021

We recently sat down with Linda to chat about how customer success matures as you move upmarket and which strategies can help you to better serve your customers going forward. Your customer success managers need to be in tune with each customer’s business and challenges and work together to create a roadmap to meet their goals.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

Product Warrior

DECEMBER 7, 2022

This is the introduction to my 10-part series to help you execute and continuously improve your product strategy. After explaining to board members we could not acquire the Internet, I quickly learned to execute product strategy fast. A narrow strategy which dictates the solution by providing little room to manoeuvre does not work.

Weak Development Team 52

Weak Development Team Product Strategy Strategy Feedback Software 52

Gainsight

MARCH 24, 2022

Before your product starts booming, you need a product roadmap that charts a clear course to growth. Unfortunately, as a product leader or manager, you’re probably being overwhelmed by feedback from every direction. What is a product roadmap? Answer these questions to help you create your product roadmap.

Data Visualization 52

Data Visualization Roadmap Product Research Onboarding KPIs 52

Userpilot

FEBRUARY 13, 2024

ProductPlan and Chameleon’s training empowers product leaders to prioritize features and develop a more strategic product roadmap. Stanford's webinar offers aspiring product managers practical strategies to enter the field, featuring insights from Silicon Valley executives.

Webinar 105

Webinar Data Visualization Analytic Tools Feedback Software 105

Userpilot

JUNE 10, 2022

In the fast-paced world of technology, building a public roadmap can be a competitive advantage for savvy product managers. In this article, we’re going to look at some great examples of public product roadmaps, draw out key lessons to apply to your own roadmap, and explore some of the best tools available for building one.

Feedback Software 52

Feedback Software Roadmap Data Visualization User Testing 52

Gainsight

JUNE 16, 2022

If you’re crafting a product roadmap, your vision and internal alignment must be crystal clear. . Too often, product leaders start building their roadmap plans only to be bombarded with conflicting feedback in all directions. So, how do you get beyond the distractions to build a roadmap you can defend and align around?

Data Visualization 52

Data Visualization Roadmap Analytic Tools Feedback Software 52

Userpilot

OCTOBER 13, 2022

Close the feedback loop by acknowledging your users’ feature requests. Slack uses a survey feedback form asking two questions. Postify incentivizes customer insights collection to get more feedback. Product roadmap – Share plans for your product with people, including features you will add soon.

Feedback Software 98

Feedback Software Customer Feedback User Testing Product Research 98

Alchemer Mobile

DECEMBER 21, 2022

These groups all respond better to different engagement strategies, so you’ll have more success after splitting them up. You don’t have the same goals for all of these different groups, so why would your engagement strategy be the same? The more consumers you hear from, the more holistic your feedback will be.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Alchemer Mobile

MARCH 9, 2022

In this post, we cover four retention-boosting strategies that will help improve the health of your app. Use contextually relevant messaging and proactive customer engagement strategies. Let customers know you care by closing the feedback loop. Boosting retention doesn’t mean you have to completely reinvent the wheel.

Customer Feedback 264

Customer Feedback User Testing Customer Experience Data Visualization 264

Alchemer Mobile

JULY 13, 2021

Retention analysis to validate your product roadmap, gauge how long it takes customers to find value, and set benchmarks for long-term retention goals. Gather and act on customer feedback. Customer feedback is the foundation for all product-led growth strategies.

Customer Experience 230

Customer Experience User Testing Onboarding KPIs Product Research 230

ProductPlan

AUGUST 10, 2023

Big bets have big payoffs, but there’s a reason it’s called gambling In the venture capital world, the prevailing strategy is to invest in multiple companies knowing that many will fail. But it also sets the stage for a parallel strategy that doesn’t sacrifice short-term wins. This portfolio approach is baked into everything VCs do.

Reporting Tools 98

Reporting Tools Feedback Software Product Research User Testing 98

The Basics of Product Management

JUNE 21, 2020

These two questions form the basis of any good product roadmap. Learn how to create the best product roadmap. Learning how to build a product roadmap is a key requirement to break into product management. The ability to prepare a great roadmap is one of the must have skills for any Product Manager. Roadmap Guidelines.

Definition 59

Definition Roadmap Product Research User Testing 59

ProductPlan

MARCH 27, 2019

When you’re continually shipping code, how do you plan, build, and communicate your roadmap? In this post we’ll outline the basics of continuous delivery, what it means to you as a product manager, and how to adapt your roadmapping process to best work in a continuous delivery environment. Continuous Delivery 101.

User Testing 57

User Testing Product Research Roadmap Customer Experience 57

Intercom, Inc.

JUNE 20, 2018

We created our first sales function in 2014 and in the busyness of building out the team, we had little time to reflect on how our experiences on the frontline of sales could add value to our product roadmap. Trial and error: adding sales input to the product roadmap. Where does sales fit in at a company driven by product strategy?

Feedback Software 199

Feedback Software Product Research User Testing Feedback Loop 199

Userpilot

SEPTEMBER 11, 2023

Improved customer relationships and customer loyalty by analyzing customer feedback and closing the feedback loops. Improved customer retention strategies to identify and eliminate friction points. Ideas from feature request surveys for developing product roadmap. Create welcome surveys with Userpilot.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Customer Feedback 104

Gainsight

AUGUST 22, 2021

Product-led growth (PLG) strategies are making waves in the SaaS industry—and that’s good news for SaaS product leaders and managers. By placing your product at the center of your growth strategy, your team can boost customer satisfaction, increase renewals, and lower acquisition costs. What is a product-led growth strategy?

Feedback Software 52

Feedback Software Research Software Product Research User Testing 52

The Product Guy

FEBRUARY 13, 2020

It is overwhelming when you get into hyper-growth mode, and it requires process and strategy to continue the success and growth. glidr) Sharing related articles Set up a Product Discovery Board (see Decision-making framework and Thematic Roadmap below). Onboarding: Onboarding is one of those things you will find a lot of info.

Product Research 188

Product Research Onboarding KPIs Reporting Tools Feedback Software 188

UserVoice

APRIL 4, 2017

To keep it simple, we’ve organized our list along a set of broad objectives that product managers must inevitably negotiate: Analysis, User Research, Roadmapping, Project Management, Design & Development, Behavioral Analytics, and Strategy. Product Roadmap Visualization Tools for Product Managers. Want to learn more?

Analytic Tools 286

Analytic Tools Research Software Feedback Software Data Visualization 286

Userpilot

AUGUST 21, 2021

In this article, we shall discuss what feature engagement is for SaaS companies, how to measure it, and the best strategies that help you to improve feature engagement for your SaaS. If you are not tracking feature engagement, you won't know which strategies to apply to increase engagement. Let's begin!

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Product Research 98

Alchemer Mobile

JUNE 14, 2022

The absence of emotion is the biggest gap in traditional NPS strategies. Taking the flaws of NPS into account, read on for five steps to help you craft an NPS+ strategy that will get more out of NPS surveys. #1: So, asking customers for feedback right after they complete a lifecycle step is the best and most natural time to ask. #3:

Product Research 246

Product Research Feedback Software User Friction Customer Experience 246

The Product Coalition

AUGUST 28, 2023

You can create a Customer Journey Roadmap, Flowcharts, etc. Feedback Loop Establish a feedback loop with stakeholders to ensure that their evolving needs are considered. Testing Phase Test Planning and Strategy Define a comprehensive testing strategy based on project requirements and goals.

Feedback Software 143

Feedback Software Reporting Tools Software Developers Software Development 143

Userpilot

APRIL 2, 2024

Let’s explore what defines a power user, the power user curve, and look at some practical strategies for analyzing user behavior to expand product engagement. Segmenting power users’ monthly activity to identify what features drive more engagement, and execute product strategies based on the data.

Customer Feedback 52

Customer Feedback Customer Experience User Testing Feedback Software 52

Gainsight

AUGUST 4, 2022

Build a data-driven roadmap based on customers’ behavior. Determining your product roadmap requires balancing the needs of several, often conflicting, stakeholders. In the case of Instagram, we can assume the overwhelming popularity of TikTok influenced their roadmap decisions. It’s impossible to make everyone happy.

Customer Experience 64

Customer Experience Product Research User Testing Customer Feedback 64

Userpilot

JANUARY 22, 2024

The framework is a roadmap for creating a winning product marketing strategy that drives effective resource allocation and provides a flexible foundation for growth. A good product marketing framework has three main components: a go-to-market strategy , a product marketing strategy, and a growth strategy.

Feedback Software 103

Feedback Software Research Software Analytic Tools Product Research 103

The Product Guy

JUNE 18, 2020

The objective is to receive feedback and prioritize it internally against (1) company objectives (2)customer pains/experience (3) Quarterly Product OKRs and ship out solutions. . A feedback loop is: part of a system in which some portion (or all) of the system’s output is used as input for future operations. Communication.

Product Research 165

Product Research Feedback Loop Feedback Software User Testing 165

Intercom, Inc.

MARCH 16, 2021

The typical support “strategy” is to let common issues roll in for your support team to address. With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime.

Data Visualization 201

Data Visualization Onboarding KPIs User Friction Product Research 201