The Secret PM Handbook

AUGUST 4, 2017

The Secret Product Management Framework. Finally writing down the Secret Product Management Framework was a revelation for me. One test of a new framework is how well it explains “previous observations.” In this article, I tie the older posts to the framework. Breakthrough! Finding market problems.

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Business of Software Conference

JUNE 25, 2021

While there are very few silver bullets in life, the Jobs-To-Be-Done framework is an indispensable tool in answering those kinds of questions. The reason is that the JTBD framework (used and applied correctly) helps entrepreneurs, designers, and engineers clearly understand what “job” customers are trying to accomplish.

Framework 64

Framework Research Software User Testing Customer Feedback 64

The Secret PM Handbook

AUGUST 4, 2017

And it resulted in the Secret Product Management Framework , a better way to understand product management. . Much the content on the blog naturally ties into the Secret Product Management Framework (SPMF). The post A New Focus On Product Management Opportunity appeared first on The Secret Product Manager Handbook.

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The Secret PM Handbook

AUGUST 18, 2017

But as I wrote the recent post on how my various articles align with the Secret Product Management Framework I realized I didn’t have many articles on go-to-market. The post A Better Approach To Demoing Can Turn Sales Around appeared first on The Secret Product Manager Handbook. The first one is about “how to demo.”

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The Secret PM Handbook

OCTOBER 9, 2018

To start with, let’s go into the situation with a framework for future success. The post 3 Proven Ways To Help Your Sales Team Beat Quota appeared first on The Secret Product Manager Handbook. In the spirit of expediency, let’s recognize that the real world has more impact on our lives than our theories do.

Sales Training 170

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The Secret PM Handbook

AUGUST 11, 2017

This is the basics of the “ Secret Product Management Framework.”) appeared first on The Secret Product Manager Handbook. As product managers, we need to find market problems, create solutions, and take the solutions to market. An onboarding problem often means we haven’t created the right solution (yet).

User Testing 150

User Testing Research Software Product Research Download 150

The Secret PM Handbook

OCTOBER 21, 2017

If you remember the Secret Product Management Framework , the fundamental thing we work with as product managers is market problems. appeared first on The Secret Product Manager Handbook. And believe me, many product management organizations are paralyzed in this area. With the result that they tend not to spend much time doing it.

Customer Experience 150

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Product Innovation Educators

APRIL 10, 2023

When you do qualitative interviews to get the Jobs-to-be-Done, use a cognitive framework to organize the discussion guide. Useful links: Visit DriveStrategy.com Connect with Doug on LinkedIn Check out Bob Moesta’s The Jobs-to-be-Done Handbook Innovation Quote “You can’t just give someone a creativity injection.

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NextBigWhat

OCTOBER 24, 2021

“Apple is in the relationship business as much as the computer business.” – Ron Johnson And follow me @chrishlad for more weekly threads on – frameworks – systems – epic business stories Follow @chrishlad. It was about finding solutions for a customer and finding their pain points.”

User Friction 52

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Intercom, Inc.

DECEMBER 19, 2018

a simple customer onboarding framework. PREACH – a framework for perfecting your customer support tone. The Growth Handbook shared industry-tested advice on scaling businesses from experts such as Andrew Chen and Chamath Palihapitiya. There’s a strong parallel between surviving in the wild and starting a business.

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Product Innovation Educators

JULY 6, 2020

It tied together many of my experiences and I helped me put them into a framework. After the startup world rapidly adopted the Lean methodologies, I wrote The Startup Owner’s Manual: The Step-by-Step Guide for Building a Great Company as a handbook for how to use those methodologies. [19:48] It’s a book that spoke to me.

Startups 88

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Modus Create

JULY 21, 2020

We’ll discuss what’s necessary to accomplish when you’re planning to transition to Scaled Agile, including the differences in frameworks, tools, and training options that are critical to success. To further mature your organization, you can add in some more structure and practices from one, or many, of the popular Scaled Agile frameworks.

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Alchemer Mobile

OCTOBER 22, 2020

How to Speak Machine provides a coherent framework for today’s product designers, business leaders, and policymakers to grasp this brave new world. Take the seemingly instant transformation of Microsoft’s chatbot Tay into a hate-spewing racist, or how crime-predicting algorithms reinforce racial bias. Buy it here. Buy it here.

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Gainsight

NOVEMBER 16, 2021

The product-led flywheel is a framework you can use to encourage product-led growth. Read our free guide, “Product Led Success: Professional’s Handbook,” for an in-depth look at product-led growth and a breakdown of what you can do to drive ongoing growth through your product. . What is a product-led flywheel?

Analytic Tools 52

Analytic Tools Feedback Software Product Research Onboarding KPIs 52

Bain Public

DECEMBER 14, 2021

Here are our top 11 best books to read as a product manager: The Making of a Manager: What to Do When Everyone Looks to You by Julie Zhuo This handbook is about the perfect book for those new to the job and want to learn how to become the manager you’ve always wanted. What better way to do so than by reading!

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Books Research Software Product Research Reporting Tools 52

PMLesson's Ace the PM Interview

MAY 13, 2020

We highly recommend this book as it can serve as your handbook for every step of PM recruiting. Bookmark: Product Hired's list of links that they've curated across the web that cover frameworks, interviews, experts, resources, etc. #2 Read: So you want to be a Product Manager. 2 Resume, Cover Letters, and Networking.

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DISQO

JUNE 15, 2015

Not only do simulated prototypes marginalize user bias and inaccuracies, if utilized effectively they can also provide a framework by which product managers can evaluate and benchmark new product features iteratively. Perhaps Ford wouldn’t have learned much if he had asked users what they wanted before they knew cars existed.

User Testing 49

User Testing Technical Review Data Visualization Customer Feedback 49

The Secret PM Handbook

AUGUST 4, 2017

And it resulted in the Secret Product Management Framework , a better way to understand product management. . Much the content on the blog naturally ties into the Secret Product Management Framework (SPMF). Recently a bigger theme has started to emerge and coalesce. It’s more ambitious than my initial (lack of) vision.

Product Management 191

Product Management Product Manager Management Management 191

The Product Coalition

AUGUST 26, 2019

Check out GitLab’s handbook on how they run the company, and Shopify’s design system Polaris for great examples of such libraries. ?? link] For more readings on modularity: Christensen Institute has defined a broader Modularity Theory , as a framework that standardizes the way by which components fit and work together in codified ways.

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Feedback Software Customer Experience User Testing Data Visualization 60

The Secret PM Handbook

AUGUST 18, 2017

But as I wrote the recent post on how my various articles align with the Secret Product Management Framework I realized I didn’t have many articles on go-to-market. I love working with marketing and sales to make sure they can sell my products effectively. So I thought I’d share a few go-to-market related stories.

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Demo Agile Differentiation Product Research 191

BrainMates

APRIL 2, 2019

To minimise this, we conduct research, analyse data, run experiments and use every tool and trick in our Product Management handbook to increase our certainty that the product will enjoy success and reward our businesses. Designing, making, launching and managing a product is risky.

Product Management 99

Product Management Product Manager Customer Experience Data Visualization 99

DISQO

JUNE 15, 2015

Not only do simulated prototypes marginalize user bias and inaccuracies, if utilized effectively they can also provide a framework by which product managers can evaluate and benchmark new product features iteratively. Perhaps Ford wouldn’t have learned much if he had asked users what they wanted before they knew cars existed.

Product Research 40

Product Research User Testing Technical Review Data Visualization 40

DISQO

JUNE 15, 2015

Not only do simulated prototypes marginalize user bias and inaccuracies, if utilized effectively they can also provide a framework by which product managers can evaluate and benchmark new product features iteratively. Perhaps Ford wouldn’t have learned much if he had asked users what they wanted before they knew cars existed.

Product Research 40

Product Research User Testing Technical Review Data Visualization 40

The Secret PM Handbook

SEPTEMBER 16, 2016

This is the classic framework from Geoffrey Moore’s Crossing the Chasm. I haven’t even talked about some of the valuable larger frameworks of mental models (although I do have blog posts about some – like Kathy Sierra’s “badass” approach ). Who the product is for (the market). What the product is (the category).

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Product Management Product Manager Product Research User Testing 275

Iteratively Blog

MAY 31, 2020

Check out RICE if you're looking for a framework for prioritization. Gitlab has done a great job of this with their Data Handbook. With your model in place, you can start making predictions on how the impact of different roadmap items will move your core metrics and which ones you should prioritize. Document everything.

Data Visualization 97

Data Visualization Analytic Tools Onboarding KPIs User Testing 97

The Secret PM Handbook

AUGUST 4, 2017

And it resulted in the Secret Product Management Framework , a better way to understand product management. . Much the content on the blog naturally ties into the Secret Product Management Framework (SPMF). Recently a bigger theme has started to emerge and coalesce. It’s more ambitious than my initial (lack of) vision.

Product Management 150

Product Management Product Manager Management Management 150

Product Bookshelf

AUGUST 22, 2016

Thinkertoys: A Handbook of Creative-Thinking Techniques. Don’t be afraid to start from scratch, adapt observed ideas, and use the Thinkertoys frameworks to unlock your imagination. Separate design from programming and focus on the vision, rather than using existing mechanical frameworks. by Michael Michalko. by Susan Weinschenk.

Data Visualization 48

Data Visualization Books User Testing Customer Experience 48

The Secret PM Handbook

AUGUST 18, 2017

But as I wrote the recent post on how my various articles align with the Secret Product Management Framework I realized I didn’t have many articles on go-to-market. I love working with marketing and sales to make sure they can sell my products effectively. So I thought I’d share a few go-to-market related stories.

Demo 150

Demo Agile Differentiation Product Research 150

The Secret PM Handbook

SEPTEMBER 2, 2016

The Cynefin framework , especially the Complex quadrant. This list includes: Mindmaps – I have several product management-specific mindmap templates. My product management rules of thumb. The V.A.L.U.A.B.L.E. rubric for requirements. Asking good questions (open-ended, “5 Whys”).

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The Secret PM Handbook

AUGUST 11, 2017

This is the basics of the “ Secret Product Management Framework.”) This looks a lot like “ growth hacking ” – “a process of rapid experimentation across marketing channels and product development to identify the most effective, efficient ways to grow a business” – and it’s based on the same set of tools.

User Testing 170

User Testing Research Software Product Research Download 170

The Secret PM Handbook

AUGUST 11, 2017

This is the basics of the “ Secret Product Management Framework.”) This looks a lot like “ growth hacking ” – “a process of rapid experimentation across marketing channels and product development to identify the most effective, efficient ways to grow a business” – and it’s based on the same set of tools.

User Testing 150

User Testing Research Software Product Research Download 150

The Secret PM Handbook

OCTOBER 21, 2017

If you remember the Secret Product Management Framework , the fundamental thing we work with as product managers is market problems. And believe me, many product management organizations are paralyzed in this area. With the result that they tend not to spend much time doing it. That’s a big problem.

Customer Experience 170

Customer Experience Data Visualization Framework Article 170

Product Bookshelf

JANUARY 3, 2017

Knapp also provides a five step interview framework which starts with a welcome to the interviewee, open-ended contextual questions, overview of the prototype, a set of tasks for the interviewee to perform, and a debrief to capture overall impressions and feedback. Sometimes the prototype will be successful, other times it will not.

User Testing 48

User Testing Product Research Feedback Software Testing 48

Hutwork

MARCH 19, 2018

If you’re adopting lean thinking, this is the handbook for you. Agile Change Management: A Practical Framework for Successful Change Planning and Implementation. You’ll get an easy, repeatable process for iterating your product to MVP success. By Melanie Franklin. Available in paperback, Kindle.

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Books Research Software Feedback Software Weak Development Team 67

The Product Coalition

MARCH 23, 2018

Your plan is your framework for every decision to ensure that you are walking along the right path. A good comparison would be a support SLA or section in an employee handbook. Everything you choose to improve or build in your SaaS product should support the business. It’s as simple as that.

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60

Imaginary Cloud - Design

JULY 2, 2020

The issue with the second scenario is that general high-level practices can be found (with a more relevant context) in any good design framework or design system (for instance, Google and Apple design guidelines). The problem with the first case is self-explanatory.

Books 52

Books Technical Review Research Software Data Visualization 52

Intercom, Inc.

OCTOBER 29, 2019

Up until this point, to understand our customers, we had primarily relied on the Jobs-to-be-Done framework , product sense, research insight, sales input, and a belief that our customers were companies just like us. Download The Growth Handbook. This final assumption in particular was no longer true or useful.

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