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Product Management University Launches The Customer Outcome Framework for Product Management, Product Marketing, Sales and Customer Success

Product Management University

Today, Product Management University announced the availability of its Customer Outcome Framework for B2B. The Customer Outcome Framework The Customer Outcome Framework employs a top-down view of the customer, their highest-priority business outcomes, and the obstacles standing in the way of those outcomes.

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The Value Assessment Framework (Part 3)

The Product Coalition

The value assessment framework allows you to identify gaps in any of the value layers — definition, delivery, and perception. This concludes the value assessment framework. But not all gaps are alike, and not all of them need to be treated the same way. Some even need to be left untouched.

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The Value Assessment Framework (Part 1)

The Product Coalition

True product value lies in understanding and meeting the deeper, often unspoken needs of customers, beyond just functionality. Now that you understand the three layers of value, next week I’ll share a simple framework that allows you to assess it and gain insight about your customers. Defining the value though is easier said than done.

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The Product Zoom Levels Framework

BrainMates

The Product Zoom Levels Framework By ADRIENNE TAN Product people often have to switch between different horizons. Frustrations like these can be minimised if we have a framework to check what level we’re operating at to ensure we are aligned in our discussions with our executives, peers, teams and stakeholders.

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Crafting a career progression framework for designers. Where to start?

UX Planet

In this article, I want to share tips on creating the first version of a career progression framework that fits your team and company, and how to get the most out of it. A well-crafted career progression framework can become an essential tool to overcome a significant number of challenges of design leadership.

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Understanding Customer Needs: The ‘Jobs-to-be-Done’ (JTBD) Framework

The Product Coalition

By adopting the Jobs-to-be-done framework into your product development work, you and your team can enhance your problem-solving skills and address customer needs with confidence. The Jobs-to-be-done (JTBD) framework is a requirements definition activity that empowers startups and other businesses to build products customers truly want.

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A Framework to Automate Rapport Building

The Product Guy

Using existing behavioral and habit formation research, I developed and employed a simple and effective framework. The framework. When you meet with the receiver (the other person) for the first time, take the time to establish a baseline for their behavior. Test See how that initial test works in the actual meeting.

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