User Research – Making it Work in Government – Katy Arnold (ProductTank London)
Mind the Product
MARCH 29, 2017
Katy Arnold, Head of User Research and Design at The Home Office, talks to ProductTank London about making User Research Work in Government. It has its origins in Martha Lane Fox’s oft quoted ‘Revolution not evolution’ report which also led to the establishment of the Government Digital Service.
Let's personalize your content