Amplitude

MARCH 21, 2018

An introduction to product strategy with examples of north star metrics across industries. The product north star is easily the most powerful and misunderstood product strategy framework in use today. Should a company only have one product north star? How do you select a good product north star?

Customer Experience 110

Customer Experience Research Software User Testing Data Visualization 110

Amplitude

MARCH 21, 2018

The product north star is easily the most powerful and misunderstood product strategy framework in use today. More product teams are dealing with the consequences of not defining it at all or defining it the wrong way and leading their team down an unintended path. Should a company only have one product north star?

Customer Experience 110

Customer Experience Research Software User Testing Data Visualization 110

Mind the Product

JULY 16, 2018

Rather than just collecting statistics, we created a survey that each product person can fill in to provide some data about the interaction: date, type, product(s), use case(s), vertical etc, and some notes on what was discussed/discovered. The survey data all flows through to a power BI dashboard (it really wasn’t that difficult).

Product Research 124

Product Research User Testing Data Visualization Customer Feedback 124

ProductPlan

JULY 10, 2020

I’ve worked exclusively on digital products for over 14 years , primarily in product and design-centric roles. Thinking back, it’s surprising that it was only about five years ago that I had an important epiphany that would alter the trajectory of our company’s product strategy and my career. Lack of shared goals.

Customer Experience 71

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 71

ProductPlan

SEPTEMBER 17, 2019

Product management used to be a “fuzzy” discipline within an organization, without a ton of metrics and scrutiny directly applied to it. Products operations is to product management as marketing operations is to marketing. Take a Minimum Viable Product -type approach to identify and select which KPIs make the cut.

Data Visualization 63

Data Visualization Embedded Analytics Dashboard Reporting Tools 63

Product Club

JUNE 10, 2017

It’s painful for those on the ground, as existing working models are discarded, and confusing for leadership to adapt management techniques to support these new teams. To prevent this, we take time upfront to develop a KPI success framework. However, migrating from old school methods to new is a process fraught with challenge.

Agile 54

Agile Customer Experience User Testing KPI 54

Bain Public

JANUARY 11, 2022

Let’s face it, most organizations have poor habits around roadmap completion — this is why getting leadership (or stakeholders) to develop consistent, stable and familiar routines reinforced through repetition and communication is valuable. Let’s dive deeper!

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

Mixpanel

MAY 12, 2020

Distilling knowledge from multiple disciplines, this AMA session from Rahilly helps turn amorphous concepts in product management into a tangible guide. How do you define your product strategy? Because then that team can just go operate like a five- or six-person startup, the most productive organizations around.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

Mixpanel

MAY 12, 2020

Neil recently sat down for an AMA session and spoke on a wide range of topics, from product strategy and process pipelines to team composition and building a great career, among many other things. How do you define your product strategy? But what we’re trying to do is democratize analysis.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

ProductPlan

OCTOBER 26, 2021

You didn’t just “survey users,” you used that survey data to make recommendations, and one of those recommendations improved a KPI or led to a big deal, which better illustrates the meaningful impact of those actions, not that you just took them.

CTO Coach 98

CTO Coach User Testing Product Research Data Visualization 98

The Product Coalition

JUNE 18, 2019

Ria brings forth a diversity of perspective cultivated over a long, cross-discipline, career spanning program management, product strategy, digital marketing, customer research, analytics, and strategic partnerships. Each non-profit sector has its own set of KPIs?—?for Here’s the New Zealand Prime Minister on this topic.

Analytic Tools 66

Analytic Tools Research Software Artificial Inteligence Data Visualization 66

ProductPlan

AUGUST 10, 2023

Meanwhile, the slow, steady drumbeat of cautious experimentation and incremental enhancements always makes the product better. It’s not sexy and won’t land the leadership team any TED Talks. Yet the customer experience continually improves while KPI targets come into view. Each business has a unique situation.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

ProductPlan

SEPTEMBER 9, 2019

For product managers, KPIs also provide an easy filter for feature prioritization—if it isn’t expected to impact a KPI, then it shouldn’t be prioritized over something else that will. And once you’ve found a way to wrangle it to your tastes, it becomes a powerful weapon in your arsenal.

Data Visualization 76

Data Visualization User Testing Customer Experience Customer Feedback 76

ProductPlan

NOVEMBER 10, 2020

Using themes on your product roadmaps elevated the conversation to how the product strategy will improve KPI. It broadcasts what’s important to the product roadmap. It has a direct relationship to the overarching corporate strategy. This roadmap aligns with the goals prioritized by the management team.

Data Visualization 64

Data Visualization Roadmap Software Review Technical Review 64

Hutwork

MARCH 9, 2018

You also need to name KPIs for product people. Chris Butler , Director of AI at Philosophie NYC , lists out the proper KPIs for product managers and what makes up a “good” KPI. #15 17 42 Rules to Lead by from the Man Who Defined Google’s Product Strategy. Author: Andy Wicks.

Article 82

Article Feedback Software Research Software User Testing 82

The Product Coalition

OCTOBER 5, 2021

David Marquet’s book ‘ Leadership is Language ‘ is a great source of ideas for helping promote the right mindsets. Source: ProductBoard Marty Cagan’s book Empowered is a great source for ideas on how to organise product development to get better results through building trustworthy product teams and then trusting them.

Weak Development Team 190

Weak Development Team Reporting Tools Research Software Feedback Software 190