Beyond Zero-Sum: The Role of Leadership in Product in Shaping Mindsets in a Remote World

6 Leaderships Lessons and 5 Tools for Creating a Positive Environment

Phil Araujo - The Product Hero
Product Coalition
Published in
4 min readMay 17, 2023

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There was a moment, standing in front of my newly-formed team, when I felt like an alien. I had just taken the helm of a diverse team across Europe, each person bringing their unique cultural background to the virtual table.

Having spent the previous eight years in Canada, where the atmosphere was ripe with opportunities and optimism, I was unprepared for the cautious, even gloomy mindset that seemed pervasive among my new European team. Despite our everyday language, I felt we were worlds apart.

Photo by Chris Montgomery on Unsplash

In trying to bridge this divide, I understood that mindset isn’t a fixed attribute. It’s a complex tapestry woven from strands of upbringing and environment. A person’s background, class, culture, and current surroundings can significantly influence their outlook on life. It became clear to me that, as a leader, it was not enough to see opportunities where others didn’t. I had to understand why others might not see those opportunities in the first place.

Challenge: Fostering a Growth-Oriented Mindset

Leaders need to understand this complexity. We must acknowledge that circumstances beyond their control may shape an individual’s mindset. It’s not about seeing opportunities where others don’t. It’s about understanding why others might not see those opportunities in the first place.

My journey made me realise that solid relationships with mentors and peers are vital in fostering a growth-oriented mindset. These external influences could introduce my team members to new perspectives and help shift their mindsets. This was particularly crucial in challenging environments, where survival might precede seizing opportunities.

As leaders, we should strive to create environments that nurture a positive mindset, support personal growth, and promote the belief that everyone has the potential for success. After all, authentic leadership isn’t about winning alone; it’s about helping others win too.

New Normal: Leadership Lessons

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