Leadership Product launches User Friction 
The Product Manager Coach Blog
MARCH 4, 2025
Building trust with stakeholders isnt just a nice-to-haveits essential to preventing failed product launches due to poor stakeholder management. Without trust, even the most well-thought-out product strategies can face pushback, leading to misalignment, delays, and increased risks.
Lenny Rachitsky
MAY 6, 2025
” and “Whose opinion does the leadership team value most?” Script that worked: When speaking with the CEO, my client shared, “That product launch failure taught me three lessons about market timing that completely transformed my approach. ” The answers might surprise you.
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UX Planet
JUNE 13, 2025
It allows you to share the burden of routine work (especially if engineers aren’t stepping in), while also combining your efforts and knowledge to help shift the design focus from UI execution toward customer experience and more strategic roles. New product launches can offer similar opportunities to product designers, including generalists.
Product Innovation Educators
JUNE 12, 2023
Processes include forums to sync with different members of your team and other teams, forums to get leadership alignment, ensuring high quality of deliverables, and OKR planning. Second is setting up the right funnels for access to users. First, we go out and talk to customers. Third is setting goals.
Userpilot
NOVEMBER 21, 2022
What does the product launch manager do? Does your organization really need such a role if you already have a product manager ? The product launch manager coordinates the work of cross-functional teams and supports the product manager during product launches. What is a product launch manager?
Intercom, Inc.
SEPTEMBER 1, 2021
As Intercom has grown and evolved over the years, so has the way we work – under the leadership of Ali Biggs and alongside colleagues like Christine Sotelo , we have carefully expanded the size of the team and our remit. This means better outcomes for everyone: from the teams we work with to, more importantly, our customers.
Alchemer Mobile
OCTOBER 9, 2018
Customer experience strategies shouldn’t be created in a vacuum, but it’s hard to know how to create a CX strategy that exceeds customers’ expectations without first understanding them. We hosted a CX-focused panel at this year’s Customer Love Summit. Ashley Ettwein, Director of Product Marketing at ADT.
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