Mironov Consulting
OCTOBER 19, 2022
And at least in public, Engineering and Product leadership need to be shoulder-to-shoulder , actively supporting each other at every turn. Then they can build as many custom connectors as the market wants… through a well-supported interface.
Mironov Consulting
SEPTEMBER 22, 2020
That includes fully tested software, documentation, pricing/packaging, part numbers, marketing assets, targeted lead gen, competitive intelligence, support training, problem escalation, partner/channel materials, etc. We have everything we need to sign up a broad set of successful paying customers.
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Johanna Rothman
SEPTEMBER 28, 2018
The senior manager has P&L (Profit and Loss) responsibility for the entire product line, including Product Management (for this product line), Customer Support, Training, etc. I am using the word serve as in servant leadership. So that the senior manager can decide on the mix of products and services as a product line.
Mind the Product
NOVEMBER 30, 2017
There are some restrictions if an internal employee is your DPO – they can’t, for example, be a head of HR, head of IT or a member of the senior leadership team. If you choose an employee you are legally obliged to give them support, training and resources, and you should give them time to do their job.
Amplitude
JANUARY 27, 2021
If you believe your organization will benefit from a “Voice of Customer” initiative, you will need strong alignment from the CEO and leadership team. Support training and onboarding. Create and conduct more customized onboarding and training experiences. Making the Case. Observe them using your product, if relevant.
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