ProductPlan

APRIL 5, 2022

When training marketing staff on your new or updated product, you have to be clear on the new or updated product and its benefits because marketing will ultimately be the storytellers and message creators for the solution. Product training for support teams differs greatly from sales and marketing.

Product launches 59

Product launches Onboarding KPIs Feedback Software Research Software 59

ProductPlan

APRIL 5, 2022

When training marketing staff on your new or updated product, you have to be clear on the new or updated product and its benefits because marketing will ultimately be the storytellers and message creators for the solution. Product training for support teams differs greatly from sales and marketing.

Product launches 52

Product launches Onboarding KPIs Feedback Software Research Software 52

Userpilot

SEPTEMBER 2, 2022

Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc. Some of the must-have features of a good training platform include in-app guidance, self-serve resources, user segmentation , and gamification. Customization.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

ProductPlan

AUGUST 1, 2019

These can take on the form of follow-up emails after a customer hasn’t used the product for a period of time or messages based on where customers “dead-ended” because they got stuck, confused, or discouraged. The post A Product Manager’s Guide to Building Customer Loyalty appeared first on. Customer Success.

Customer Experience 63

Customer Experience Onboarding KPIs Analytic Tools Data Visualization 63