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Best Practices for In-app Messages

Alchemer Mobile

In-app messages help you gather feedback, solve customer problems, and stay on the pulse of customer sentiment in a way other forms of customer messaging cannot. What are in-app messages? In-app messages are notifications displayed while a customer is active within an app. Why in-app messages matter.

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10 Tips for Effective Product Management Meetings

Roman Pichler

Be clear on the reason why the meeting is needed. What’s the meeting about? Contrast this with a sprint review meeting , which might help you determine if users can easily sign up for the product. Carefully consider who should participate in the meeting to achieve the objective you have set. 1 Set an Objective.

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Report templates for less status meetings

Folding Burritos

The main goal was to show that by thinking about what , when and to whom we need to communicate , we can find different ways to get the message across without spending so much time on it. You’ll notice however that there isn’t much space for meetings in this graph. Templates and tips for less status meetings.

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4 ways to personalize your marketing messaging and boost engagement

Intercom, Inc.

But for marketing teams, getting it right can not only impress your customers and turn them into long-term advocates – it can also give your messaging the boost it needs to drive better results. Use first-party customer data to enrich your messaging. So how can you create more personalized and engaging marketing campaigns?

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Customer engagement guide: the what, why and how of effective messages

Intercom, Inc.

This means crafting a message strategy that truly engages its recipients on a regular basis. Below, we share key best practices for customer engagement, the anatomy of a good message, and a few examples to get your juices flowing. The anatomy of an effective message. Example messages that facilitate customer engagement.

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Writing coach Leslie O’Flahavan on the dos and don’ts of customer messaging

Intercom, Inc.

Writing a clear, timely, and empathetic message to your customers is a very sought-after craft. For the past 25 years, she’s been helping people and businesses draft their own style guides and write better emails, chats, and social media messages to improve both communication and the customer experience. Say it like you mean it.

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Make Sales & Product meetings a win-win

Intercom, Inc.

we’ve found the short, fortnightly meeting to be a game changer. As with any cross-functional meeting, you risk having too many cooks in the kitchen. Based on your answers, adjust each segment’s involvement in these meetings. As with any cross-functional meeting, you risk having too many cooks in the kitchen.